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(e) Universal sockets, universal joints, thin-wall impact sockets, adapters and retaining rings;
(f) Facom products that are not distributed through Stanley Australia's authorised
Distributors and resellers; and
(g) Ultrasonic measuring tools.
1.6 (Products capable of repair)
For certain Stanley Products that are found to be defective but
repairable, it may only be necessary to replace a particular part. Where this is applicable, only
replacement of the defective, required part will be free of charge. Items which Stanley Australia
may consider repairable include, but are not limited to, socket ratchets, flexbars, torque wrenches,
bit braces, hand drills, air tools, planes & laser levels.
1.7 (Non-warranty repairs at customers cost)
For the avoidance of doubt, parts of socket ratchets
and other repairable items that are merely experiencing the reasonable effects of fair wear and
tear are not covered by this warranty but Stanley may provide replacement parts or a replacement
product at your cost.
1.8 (Warranty non-transferrable)
This warranty is not transferrable beyond the original purchaser.
2. How to make a warranty claim
Unless otherwise specified by Stanley Australia, the process for making a warranty claim is as
follows:
(a) Any product subject to a warranty claim should be returned to the place of purchase
for assessment by a Stanley Australia distributor or representative. You are
responsible for returning the product to the place of purchase unless the cost
of returning, removing or transporting the product is significant, in which case you
should contact Stanley Australia to make alternative arrangements.
(b) You must present proof of purchase when making a warranty claim.
(c) The claim under this warranty (you may have additional rights under the Australian
Consumer Law) will be assessed by a Stanley Australia distributor or representative on
the basis of their product knowledge and reasonable judgment and will be accepted if:
(i)
a relevant defect is found;
(ii)
the warranty claim is made during the relevant warranty period set out in cl 1.4 of
this warranty;
(iii) none of the exclusions in cl 1.5 of this warranty apply.
(d) Upon acceptance of a claim under this warranty, Stanley Australia will send you a
replacement product or arrange for your product to be repaired free of charge.
(e) Any warranty related enquiries or claims may be directed to Stanley Australia at the
address or contact details listed above.
3. Repair notices
Goods presented for repair may be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the goods.
The repair of your goods may result in the loss of any user-generated data. Please ensure that you
have made a copy of any data saved on your goods.
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