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TROUBLESHOOTING
PROBLEM
SOLUTION
The sticker will not stay in
Ensure that the protective cover (plastic film) has been removed
place upon my windscreen.
from the adhesive sticker.
I cannot insert the MicroSD
MicroSD card are very small and require delicate use. Align the
card.
card with the diagram shown upon the Dash Cam and insert the
card until you feel a slight spring resistance. You now need to
push the card, using your finger nail, until you hear and feel a
small latch. Release pressure and the card will stay retained within
the device. Use the edge of a small coin if you have difficulty.
I cannot remove the
With the card previously installed, you now need to push the card
MicroSD card.
further inwards slightly, using your finger nail, until you hear and
feel a small latch.
Use the edge of a small coin if you have difficulty.
Release pressure and the card will spring out sufficiently for you to
take hold of it.
I can only record a few
Change the recording size (Video Length function) to a smaller
minutes of video on my
size. Increase the size of the MicroSD card. Max 128GB.
MicroSD card.
No power to my Dash Cam,
The cigarette power cable is not working. Inspect the fuse in the
but it works upon my PC.
Car Power plug. Replacement fuse = 2A 20mm type. If the fuse is
found to be blown, inspect the power cable for damage which may
have caused the fuse blow.
My Dash Cam shuts down
There is no power to the Dash Cam and the Auto Power Off
by itself after a while.
period has been triggered.
The screen blanks after a
The screen saver is set to ON.
few minutes.
Change settings to OFF if required.
The Dash Cam only last 10
The Dash Cam will only work when the it is connected to power,
seconds.
please reconnect the car adaptor and leave the Dash Cam to
charge. This is normal, the Dash Cam is set to 'Auto Power Off'
feature once disconnected to the cigarette lighter.
The Dash Cam cannot lock
After power on and with the device mounted with clear view of the
onto satellite.
sky it can take up to 10 minutes to find the three satellites
required to achieve a stable signal. Reception can also be
affected by atmospheric conditions and the proximity of buildings /
trees obscuring the sky.