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If troubleshooting did not solve your issue contact Customer Service
Drying result is not sat-
isfactory (laundry feels
too damp).
Warm laundry may feel more damp
than it really is.
Remove items of laundry immediately after the end of
the program and press the center of the Program
Selector to switch off the appliance.
The selected program does not suit
the load.
Use another drying program or, in addition, select the
time program.
Program selection table; Page 36
Dryness level is not adjusted.
Use
Level Adjust
to adjust the dryness level.
Fine layer of limescale or detergent
and textile care products residues
on the moisture sensors.
Clean the moisture sensors.
Cleaning the moisture sensors; Page 41
Program termination e.g. main
power supply failure, door open or
maximum drying time reached.
See the problem(s) mentioned in this table.
Initial load is too wet.
Spin laundry at higher speed in the washing machine,
before drying.
Switch off the dryer, and then turn it on again.
Drying time too long.
Lint filter and/or heat exchanger is
dirty.
Clean lint filter
Cleaning the lint filter; Page 39
and/or heat exchanger.
Cleaning the heat exchanger; Page 40
Insufficient supply of air.
Air inlet possibly blocked.
Ensure that air can circulate.
Installation for best performance; Page 10
Do not obstruct the air inlet on the front of the dryer.
Ambient temperature higher than
95
°
F/35
°
C.
Ventilate the room.
Program does not start
Finish in (remaining)
time is displayed.
A delayed starting time has been
selected and activated.
Drying cycle will begin at proper time to complete at
the selected Finish in time.
Program does not start
-
D
symbol lit up.
Child lock is activated.
Deactivate Child lock.
One or more indicator
lights are flashing.
Installation conditions are not ade-
quate.
Check the installation conditions.
Electrical Connections; Page 17
Fault in program sequence or mal-
function.
Switch off the dryer, allow it to cool down, switch back
on and restart the program.
Power failure.
Remove laundry from the dryer immediately and
spread out. This allows the heat to dissipate. Be care-
ful as the door, the drum and the laundry may be hot.
|
does not appear in
the display panel.
Wi-Fi is switched off.
To connect to your home network, switch on Wi-Fi.
Wi-Fi is switched on but a connec-
tion to the home network cannot be
established.
Check whether your home network is available or try
to connect to your home network again.
Home Connect™ is not
working.
▯
You can find solutions to problems with Home Con-
nect at www.home-connect.com.
▯
The use of the Home Connect functionality depends
on the availability of the Home Connect Services in
your country. Check here, www.home-connect.com,
to see if the Home Connect services are available in
your area and further information.
Problem
Possible cause(s)
Solution(s)
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