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Bosch WTG865H3UC, Инструкция по использованию и уходу / Руководство по установке

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42

Troubleshooting

Troubleshooting 

Introduction

NOTICE:  

Before doing maintenance work or trying to fix 

a problem, press the center of the program selector to 

switch off the appliance. 

If the power supply is interrupted during operation, the 

program will not continue when power is restored. When 

power is restored, confirm program and selected options 

are as desired and then press the Start/Pause button.

9

WARNING

RISK OF INJURY TO SKIN
The door, the drum and the laundry may be hot.

9

WARNING

RISK OF ELECTRIC SHOCK! EXPLOSION HAZARD
Repairs or replacement of parts should be carried 

out by authorized technicians only.

Before calling Customer Service, check whether you can 

rectify the fault yourself by means of the following table.
If a fault cannot be rectified or a repair is required:

1.

Press the center of the Program Selector to switch off 

the appliance.

2.

Disconnect the dryer from the power outlet.

3.

Call Customer Service. 

~

 Customer service; Page 5

General Troubleshooting

Often when you encounter a problem it will be something 

minor. Before you call Customer Service, consider the 

suggestions and instructions below:

NOTICE:  

The troubleshooting items listed below can 

help resolve minor issues with your dryer quickly and 

without the necessity of a service call.

Содержание WTG865H3UC

Страница 1: ...en us Use and Care Manual Installation Instructions Dryer WTG865H3UC ...

Страница 2: ...ident you will enjoy the superior performance and reliability Please do not hesitate to contact our Customer Service department if you have any questions or comments about your new dryer Thank you for choosing Bosch Visit our website at www bosch home com us for more information and to view a selection of our products ...

Страница 3: ...ector to choose a drying program 28 Program selection 28 Selecting optional program settings 28 Loading the laundry 29 Starting the program 29 Indicator of program sequence 30 Selecting a different program 30 Cancel program 30 Program end 30 Removing laundry switching the appliance off 30 Home Connect 31 Calling up the Home Connect menu 31 Connecting to the home network and the Home Connect app 31...

Страница 4: ... E Nr model number and the FD serial number are found on the rating plate label The model number includes the slash and a two digit number eg 01 Please be sure to include the final 2 digit number when filling in your model number This helps make sure any parts you may need are correctly matched to your specific machine Date of Purchase ___ ___ _____ Where Purchased ___________________________ E Nr...

Страница 5: ...ed Service Provider in your area and explain to them why you are not satisfied This will usually correct the problem 2 If after working with your installer or service technician the problem still has not been resolved to your satisfaction please let us know either by writing to us at BSH Home Appliances Corporation 1901 Main Street Suite 600 Irvine CA 92614 or calling us at 1 800 944 2904 When wri...

Страница 6: ...pliance and act accordingly Keep all documents for future use Safety Definitions SafetyDefinitionsImportant safety information is contained in this manual and on the warning labels located on your dryer Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage Please take a moment to become familiar with each of these symbols and ...

Страница 7: ...items exposed to cooking oils in your dryer Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire Do not use heat to dry articles containing foam rubber may be labeled latex foam or similarly textured rubber like materials or equivalent Foam rubber materials can ignite by spontaneous combustion Keep flammable materials and vapors such as g...

Страница 8: ...responsibility of the parents or legal guardians to ensure they are instructed in safe practices by qualified persons Keep all laundry aids including detergents bleach fabric softeners etc out of the reach of children WARNING PROPOSITION 65 WARNING This product may contain a chemical known to the State of California which can cause cancer or reproductive harm Therefore the packaging of your produc...

Страница 9: ... and improve your overall satisfaction with your new appliance Special features A distinctive feature of your dryer is low energy consumption Bosch dryers feature advanced operation philosophy customized drying programs and a solid touch and feel making them a user friendly household assistant Bosch load sensing feature controls power consumption for each cycle based on the amount and type of laun...

Страница 10: ...fully open the dryer door Do not operate the dryer at temperatures above 95 F 35 C or below 41 F 5 C Low temperatures affect the drying process and may prolong the drying times The installation surface floor must be level and structurally sound Using the bubble level and the height adjustable feet installed on the appliance level the appliance side to side and front to back Appliance dimensions Le...

Страница 11: ...Dimension U S Inches Metric cm A Both Sides 0 6 1 5 B Top 6 3 16 C Rear 2 5 6 2 D Front 2 4 6 E F are minimum area size E Top Vent 63 sq 404 sq F Bottom Vent 63 sq 404 sq Vent spacing is actual not minimum dimensions G 37 94 H 26 66 J 3 7 6 K 29 73 6 Minimum opening dimensions A 28 in 71 1 cm B 23 8 in 60 5 cm C 35 5 in 90 2 cm Label Dimension U S Inches Metric cm ...

Страница 12: ...le If front of the appliance is covered ventilation openings must be installed E F are minimum area sizes E 63 sq in 404 sq cm F 63 sq in 404 sq cm G H actual spacing dimensions for min open area sizes G 3 in 7 6 cm H 14 in 35 6 cm ...

Страница 13: ...all drain water must be removed from hoses sumps pumps etc Hidden surfaces may have sharp edges During service use caution when reaching inside the dryer housing These installation instructions are intended for use by qualified installers In addition to these instructions the installation must comply with for the United States National Electrical Code ANSI NFPA70 and latest editions of the State a...

Страница 14: ...fore using the dryer NOTICE If any parts are missing please notify your dealer immediately power cord with plug 0 drain hose connected to the dryer 8 elbow to form the hose to fit the drain literature pack contents User Manual and Product Registration 2 plastic ties for securing drain hose Plastic connector Summary of drain hose installation instructions ...

Страница 15: ... Connect the outlet end of the drain hose to a standpipe or other drain inlet Examples are shown below 9 CAUTION APPLIANCE DAMAGE COULD OCCUR IF DRAIN WATER FLOWS BACK INTO THE APPLIANCE In all drain conditions scenarios or connections you must ensure The drain water from the hose is free flowing and not obstructed allowing adequate water flow Drain opening is not sealed in any way and ventilated ...

Страница 16: ...secure drain hose as shown below in picture F Use a standard hose clamp which can be purchased from your local hardware store Minimum height of drain for installation shown above is 31 5 in 80 cm Maximum height of drain is 39 in 100 cm NOTICES Examples shown are for reference only Not all fittings connectors nuts brackets ties etc are supplied to accommodate every application Ensure there are no k...

Страница 17: ...omer Service department Use only a UL listed 30 amp power cord Do not reuse old power cord Do not make a sharp bend or crimp wiring or conductors at connections Use only a 4 wire conductor power cord when the appliance is installed in a mobile home recreational vehicle in a new branch circuit installation or where the local codes do not permit grounding through the neutral 9 WARNING ELECTRIC SHOCK...

Страница 18: ...unding screw PE T20 torx NOTICE Be careful not to drop the screws into the dryer 5 Loosen the strain relief clamp screw Philips head on rear of the connection box 6 Pull the old power cord out of the connection box 7 Install the new power cord back through the strain relief clamp NOTICE Ensure the strain relief clamp has not been moved and its clamping screw s are outside the rear of the connectio...

Страница 19: ...Bosch assumes no liability or responsibility 9 CAUTION Use integrated electrical receptacle only for 208 240V Bosch washers Leveling the dryer Importance of leveling the dryer It is important that your dryer is level and that all four dryer feet press with equal pressure against the floor This will help assure the quietest most vibration free use of your dryer To adjust the dryer feet 1 Install th...

Страница 20: ...switch off the appliance 2 Pull out power supply plug 3 Place any accessories in the drum 4 Close the door and secure with adhesive tape 5 Screw the height adjustable feet of the dryer into the housing to prevent them from being damaged during transportation Reversing the door step by step Tip To reverse your dryer door side Use only T20 Torx type screw driver to remove and reinstall door screws D...

Страница 21: ... s original position Fit the ring back to the door body as shown below 8 Follow the instructions of the images below to lock the door ring 9 Place the hook insert in position adjacent to the handle slots openings and the hinge insert in the opposite position as shown Reinstall the original screws 10 Remove screws from the door latch cover and then remove it from the dryer housing 11 Remove the doo...

Страница 22: ... and then door latch cover 2 on the opposite side of the door opening 13 Install the door and hinge assembly back on the dryer with the original screws 14 Confirm the door closes and latches in place Plug in the dryer to operate it ...

Страница 23: ...J RWWRQV DV DUH 0L HG DEULFV HOLFDWHV 6LON RRO 5LQVH 6SLQ UDLQ 6WDUW 5HORDG 6SHHG3HUIHFW FR3HUIHFW 6WDLQV 6SLQ LQLVKHG Q KLOG RFN VHF 7HPSHUDWXUH Programs 0 Program Selector Center is pressed to power the appliance ON or OFF and dial turns in both directions to select a program 8 Display Panel with Buttons ...

Страница 24: ... be paused if Child lock is not activated indicator lamp blinking option settings can be changed Ready state door closed cycle can be started cycle is paused press to restart A H Select Finish in End of program Finish in time after h hours e g ñ œ Press Finish in M and N at once for approximately 3 seconds to activate or deactivate Child lock E P Select Level Adjust OFF no LED symbol shown 1 2 3 X...

Страница 25: ... duration in hours and minutes Pause Shown when Start Pause button is pressed on control panel Pause is activated from App or door is opened during the drying cycle If you remove heated items from the dryer it is recommended to spread them out allowing the heat to dissipate NOTICE If the door remains closed the drum may begin rotating 30 seconds after pausing to cool down the load and will be disp...

Страница 26: ...rsons read the IMPORTANT SAFETY INSTRUCTIONS and OPERATING INSTRUCTIONS before operating this appliance Your new dryer 3 Control panel display area program selector 0 Drum with interior light depending on model The interior light activates after the door is opened and after the program starts it switches off automatically 8 Open the door Close the door ...

Страница 27: ... Read these operating instructions carefully 2 Check that the supply voltage corresponds with the voltage specifications on the rating plate on the dryer see top rear side of the dryer and or rating plate label inside the dryer door Electrical Connections Page 17 3 Remove all objects from the drum 4 Check the dryer for visible damage If damage found contact your dealer 5 Wipe the inside of the dru...

Страница 28: ...ree of moisture in the laundry and on the selected degree of dryness e g Extra Dry Special programs The programs Anti Shrink Hand Wash Wool Bulky Large Items Quick 40 SuperQuick 15 and Jeans are made for special type fabric loads Time programs Time programs run at specific temperatures and are suitable for delicate items individual or a few small items and subsequent drying Selecting optional prog...

Страница 29: ... machine separately For best results the laundry to be dried must be sorted according to type of laundry and desired degree of drying Sorting the laundry Page 35 Program selection table Page 36 Level Adjust Page 37 Starting the program 1 Switch on the appliance Rotate program selector to the desired program Select the program which corresponds to the laundry in the dryer from Program selection tab...

Страница 30: ...ocess 3 Press Start Pause The new drying cycle starts from the beginning Cancel program If required you can cancel the selected program 1 Press Start Pause 2 Press the center of the Program Selector to switch off the appliance Program end appears in the display area and the Start Pause button indicator lamp is off After the program end press the center of Program Selector to switch off the applian...

Страница 31: ...iance itself Calling up the Home Connect menu In the Home Connect menu you can create and view network connections reset network settings activate deactivate Wi Fi and find other Home Connect functions 1 Switch the appliance on 2 Press and hold Remote Start for at least 3 seconds ž appears in the display You are now in the Home Connect menu Note Briefly press Remote Start to exit the Home Connect ...

Страница 32: ... the last steps in the Home Connect app to connect your appliance If the appliance has connected to your home network successfully Ÿ è and appear in the display and light up continuously Note If you are not able to establish a connection check whether your appliance is within range of your home network Try connecting manually again Connecting to the Home Connect app If your appliance is connected ...

Страница 33: ...gain you will need to reconnect it to your home network and to the Home Connect app Updating the software You can update the Home Connect software on your appliance As soon as a new software update is available a message appears in the display š Install the update directly via the message in the display or manually as follows Ensure that you are in the Home Connect menu Calling up the Home Connect...

Страница 34: ...eparation distance should be maintained from device to user FCC COMPLIANCE STATEMENT 9 CAUTION Changes or modifications not expressly approved could void your authority to use this equipment This device complies with Part 15 of the FCC Rules Operation to the following two conditions This device may not cause harmful interference and this device must accept any interference received including inter...

Страница 35: ... dry very small items such as socks and handkerchiefs and underwired bras together with large items of laundry or in a laundry bag Do not over dry easy care laundry risk of wrinkling Allow laundry to finish drying in the air Do not iron laundry immediately after drying Place the laundry in a pile for a short while Residual moisture will then be distributed uniformly Knitted fabrics e g T shirts je...

Страница 36: ...ly dry one article at a time Quick Dry Auto 1 4 load Laundry made of synthetic fibers cotton or blended fabrics for example that needs to be dried quickly Values may differ from those specified depending on the type of fabric mixture of laundry to be dried and residual moisture in the fabric 5 Air Fluff 1 3 load All type of fabrics for freshing up or airing of items of laundry that have been worn ...

Страница 37: ...in N or M button until the desired time is displayed e g 8 h Press the Start Pause button to start the dryer NOTICE The cycle duration is included in the set Finish in time Here is an example of 1hr 30min cycle time and an 8 h Finish in time 8 h is displayed until Energy saving mode activates and counts down approximately 6hr 30min until the drying cycle begins at 1hr 30min then the cycle duration...

Страница 38: ...otification signals that indicate that a program has ended for example and audible button signals by turning the program selector to the following positions 2 0 Audible notification signal volume selectable values quiet ƒ medium loud very loud 3 8 Audible button signal volume selectable values off quiet ƒ medium loud very loud 1 Turn the program selector to the required position 2 Use the Finish i...

Страница 39: ... Remove detergent and cleaning agent residue immediately During drying water may occasionally accumulate between the window and the seal This does not affect the proper operation of your dryer Cleaning the lint filter area Over time lint from the drying process collects in the lint filter area This lint can be easily removed using a vacuum cleaner Cleaning the lint filter A dirty filter extends th...

Страница 40: ...onth under normal drying conditions The frequency of cleaning depends on the amount and type loads being dried To clean the heat exchanger 1 If the dryer is hot run on 5 Air Fluff program to allow the dryer to cool down 2 Residual water may escape place an absorbent cloth under the maintenance flap 3 Unlock the maintenance flap and open it completely 4 Turn both locking levers towards each other 5...

Страница 41: ...nsor measures how damp the laundry is After long periods of usage the moisture sensor may become covered by a fine layer of limescale or residues of detergents and textile care products Such residues must be removed regularly as the sensor function and in consequence the drying result may be impaired To clean the moisture sensors 1 Open the door 2 The deposit on the sensors can easily be removed b...

Страница 42: ...Repairs or replacement of parts should be carried out by authorized technicians only Before calling Customer Service check whether you can rectify the fault yourself by means of the following table If a fault cannot be rectified or a repair is required 1 Press the center of the Program Selector to switch off the appliance 2 Disconnect the dryer from the power outlet 3 Call Customer Service Custome...

Страница 43: ... reset the appliance if necessary DR indicator lights up Water has not drained completely Drain hose is blocked Check drain hose Maintenance of drain hose Page 41 Check drain hose connection conditions Water is leaking out Dryer is not leveled Level the dryer Leveling the dryer Page 19 The heat exchanger seal is dirty Clean the heat exchanger seal Cleaning the heat exchanger Page 40 Drain hose is ...

Страница 44: ...10 Do not obstruct the air inlet on the front of the dryer Ambient temperature higher than 95 F 35 C Ventilate the room Program does not start Finish in remaining time is displayed A delayed starting time has been selected and activated Drying cycle will begin at proper time to complete at the selected Finish in time Program does not start D symbol lit up Child lock is activated Deactivate Child l...

Страница 45: ... EXTENDED LIMITED WARRANTY Bosch will repair or replace free of charge any printed circuit boards drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty 730 days from the date of purchase labor charges excluded Repair Replace as Your Exclusive Remedy During this warranty period Bosch or one of its authorized ...

Страница 46: ...oducts on which the serial numbers have been altered defected or removed service visits to teach you how to use the Product or visits where there is nothing wrong with the Product correction of installation problems you are solely responsible for any structure and setting for the Product including all electrical plumbing or other connecting facilities for proper foundation flooring and for any alt...

Страница 47: ...47 ...

Страница 48: ...1901 Main Street Suite 600 Irvine CA 92614 1 800 944 2904 www bosch home com 2018 BSH Home Appliances Corporation 9001426856 9001426856 9907 ...

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