Warranty Details
Your Bosch Hot Water Unit is guaranteed as follows:
For appliances used in domestic applications, ie. normal hot water drawn from household outlets, the warranty period is
One (1) years parts and labour. Additionally, the heat exchanger is covered for a period of ten (10) years (parts only).
For appliances used in commercial applications the warranty period is Six (6) months parts and labour including the heat
exchanger.
The warranty period commences from the purchase date. Claims for warranty will only be accepted upon suitable proof of
purchase submitted to Robert Bosch (Australia) Pty. Ltd. or an approved Bosch Service Agent authorised to carry out
warranty repairs.
PURCHASER’S STATUTORY RIGHTS
The warranty terms set out below do not exclude any conditions or warranties which may be mandatory implied by law, and
your attention is drawn to the provisions of the Trade Practices Act, 1974, and State legislation which confers certain rights
upon consumers. The ROBERT BOSCH (AUSTRALIA) PTY. LTD. Warranty supplements these.
EXTRACT OF TERMS OF DELIVERY AND SALE:
Warranty of products marketed by Robert Bosch (Australia) Pty. Ltd. herein referred to as RBAU.
a) RBAU warrants products marketed by it as free from faults and defects and having the specified qualities according
to the respective state of technology. Notwithstanding that the products may have been sold by description or sample
the products shall be accepted by the Buyer even though alterations in design or construction have been generally
introduced between the date of contract and the delivery of the products.
b) The warranty shall be limited to the replacement or repair at the option of RBAU of any defective products and of such
parts of RBAU’s products as have been damaged in consequence of the defect despite proper treatment. Parts
replaced will not be returned.
c) i) Repairs and maintenance shall not extend the warranty period of the appliance.
ii) If the product is located outside of the service agent’s area, the consumer shall be responsible for the service
agent’s travelling costs, and if necessary the expenses of freight, packing and charges of a similar nature.
Without limiting the generality of these terms of delivery this warranty shall not apply to products sold in the following
cases :—-
i) if the products sold are repaired or altered by any third party without RBAU’s consent.
ii) where parts not manufactured or sold by RBAU are used in and replacement or repair.
iii) if products are not used with proper care and for the purpose for which they are sold and in accordance with any
specified instruction for use.
iv) if changes occur in the condition or operational qualities of the products due to incorrect storage or mounting or due
to climatic or other influences.
v) in respect of faulty construction or defects due to the use of unsuitable materials if such method of construction or
use of material has been specified by the Buyer.
vi) in respect of surface coating and glass damage.
vii) in respect of the replacement of parts when such replacements are part of the normal maintenance, service or normal
wear and tear.
No servant or authorised service agent has authority to add to or alter the terms of this warranty.
PLEASE NOTE:- If a service call is requested and it is found that it is not a manufacturing fault, you may be charged
for the call even during the warranty period.
ROBERT BOSCH (AUSTRALIA) PTY LTD
(Incorporated in Victoria) Phone 1300 30 70 37
Melbourne
57-63 McNaughton Road Clayton
Victoria 3168
Phone (03) 9541 5555
Fax (03) 9541 5595
Sales Hot line: 1300 30 70 37
Sales Fax:
1300 30 70 38
www.bosch.com.au
New Zealand
14-16 Constellation Drive,
Mairangi Bay,
Auckland 1310
Sales Hotline 0800 4 26724
