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Faults and what to do about them
48
Odours, stain formation in
the appliance.
Run the
Drum Clean 90°C
programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■
Is the appliance aligned?
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed?
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
■
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
Spin noise during the dry-
ing phase.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase.
Fluff found on the laundry. Run the
Drum Clean
—
(cold) programme without laundry and detergent to
remove fluff which have accumulated inside the drum during the previous dry-
ing cycle.
Water inlet noise during
the drying phase.
The washer dryer uses water condensation technology, water is constantly
needed to dry the laundry. Therefore the water tap must be on all the time, till
the end of the drying phase.
Drying duration extended.
■
Run the
Drum Clean
—
(cold) programme to remove fluff which has col-
lected in the washer drum during the drying phase.
■
If the ambient temperature is higher than 30 °C, this may extend the drying
time.
■
Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
Drying programme does
not start.
■
Drying additional programme setting not selected?
■
Door not closed properly?
Creasing.
■
Creasing occurs when you have exceeded the maximum load or selected
the wrong program for the type of fabric. All the required information can
be found in the programme overview table.
■
Remove clothes immediately after drying; creasing may occur if they are
left in the drum.
Faults
Cause/Remedy
