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Cleaning and servicing

en

41

Before the next wash

To prevent unused detergent from
flowing straight into the outlet in the
next wash, run the programme
after you have emptied the drain
pump.

1.

Turn on the water tap.

2.

Insert the mains plug.

3.

Switch on the appliance.

4.

Pour 1 litre of water into compart-
ment II.

5.

Select a suitable programme for
draining.
→

"Programmes", Page 28

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Содержание WIW24307ES

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WIW24307ES en User manual and installation instructions ...

Страница 2: ...21 4 9 Connecting the appliance to the electricity supply 21 5 Familiarising yourself with your appliance 22 5 1 Appliance 22 5 2 Detergent drawer 22 5 3 Control panel 23 6 Before using for the first time 24 6 1 Starting an empty washing cycle 24 7 Display 25 8 Buttons 27 9 Programmes 28 10 Accessories 31 11 Laundry 31 11 1 Preparing the laundry 31 12 Detergents and care products 32 13 Basic opera...

Страница 3: ...7 16 Cleaning and servicing 37 16 1 Cleaning the drum 37 16 2 Cleaning the detergent drawer 37 16 3 Cleaning the drain pump 38 17 Troubleshooting 42 17 1 Emergency release 51 18 Transportation storage and disposal 51 18 1 Removing the appliance 51 18 2 Inserting the transit bolts 51 18 3 Using the appliance again 51 18 4 Disposing of old appliance 52 19 Customer Service 52 19 1 Product number E Nr...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Страница 5: ...rnal switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insul...

Страница 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Страница 7: ...age 52 An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Страница 11: ...washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn redu...

Страница 12: ... material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 31 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The del...

Страница 13: ... thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Note The use of sliding plates Accessories Page 31 makes it easier to slide the appliance into the recess Moisten the slid ing plates with a mixture of wat...

Страница 14: ...or the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Tools for assembly You require the following tools for the assembly Spirit level Wrench WAF 13 Wrench WAF 17 Forstner 35 mm drill bit ...

Страница 15: ... appliance is on the runners 2 Measure the built in niche 3 Lay the power cord as well as the water inlet and water drain hose 4 Slide the appliance in and at the same time pull through the power cord water inlet and water drain hose 5 Connect the water inlet hose Connecting the water inlet hose Page 20 6 Connect the water drain hose Water outlet connection types Page 20 7 Unscrew the rear applian...

Страница 16: ...s with metal elements in the area of the control panel 1 Hold the cabinet door at the re quired height on the appliance and mark the upper edge of the appli ance on the inside of the door Mark on the top edge of the appli ance at the left hand stop Mark on the top edge of the appli ance at the right hand stop 2 Using the mark for the top edge of the appliance on the inside of the door as a basis m...

Страница 17: ...right hand stop 3 At the previously marked points use a Forstner 35 mm drill to drill the holes for the hinges At the previously marked points use a 2 mm twist drill to drill holes for the screws 4 Insert the hinges into the holes and screw them in 5 Screw on the counter plates for the magnetic catches ...

Страница 18: ...18 6 Insert the hinges into the appliance 7 Slide in the covering rail and screw it in 8 Put the magnetic catches on the appliance Aligning the cabinet door Vertically aligning the cabinet door Horizontally aligning the cabinet door ...

Страница 19: ...allation and connection en 19 Installing the base panel 1 Insert the spacers for the base panel 2 Measure dimension Z and dimen sion Y 3 Screw the spacers in as per the di mensions 4 Install the base panel ...

Страница 20: ...types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a ...

Страница 21: ...firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 9 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Inse...

Страница 22: ...pe may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 22 4 Control panel Page 23 5 Water outlet hose Page 20 6 Power cord Page 21 7 Transit bolts Page 13 8 Emergency release Page 51 9 Drain hose Page 38 5 2 Detergent drawer Note Observe the manufacturer s in structions on the use and dosage of the detergent and care product and the informati...

Страница 23: ...2 Dispenser II detergent for the main wash 3 Compartment Fabric softener 4 Compartment I Detergent for prewash 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 4 4 1 1 Programmes Page 28 2 Programme selector Page 32 3 Display Page 25 4 Buttons Page 27 ...

Страница 24: ...approx 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press Inicio Pausa Carga Start Reload to start the programme a The display shows the remai...

Страница 25: ...ttons Page 27 8 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1200 Spin speed Set spin speed in rpm Buttons Page 27 0 No final spin only draining Rinse Hold no draining Start Re load Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted or continued Wash Programme status Rinse ...

Страница 26: ...tivated and the appliance has been operated Deactivating the childproof lock Page 35 SpeedPerfect Short wash activated Buttons Page 27 Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Страница 27: ...fected by this Termin Finish in Up to 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Centrif Spin Speed 1200 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laundry remai...

Страница 28: ...sponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this programme a...

Страница 29: ...Programme setting Max Frio cold C Max 800 rpm 2 0 Lana Lãs Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool Programme setting Max Frio cold C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max ...

Страница 30: ...de from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed Perfect The maximum load is reduced to 2 0 kg Programme setting Max 30 C C Max 1200 rpm 4 0 1 Speed Perfect activated ...

Страница 31: ...ng the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers ...

Страница 32: ...ration operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Turn the programme selector to a programme Note The lighting for the drum goes out automatically 1...

Страница 33: ... liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Obse...

Страница 34: ...e display indicates the desired Ready in time 3 Press Inicio Pausa Carga The changed Ready in time is ac tivated 13 10 Soaking laundry Note No additional detergent is re quired The washing solution is then used for washing 1 Start the programme 2 To pause the programme after ap prox 10 minutes press Inicio Pausa Carga 3 To resume the programme after the desired soaking time press Inicio Pausa Carg...

Страница 35: ...the appli ance 1 Turn the programme selector to 2 Turn off the tap 3 Wipe the rubber gasket dry and re move any foreign objects 4 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Childproof lock Secure your appliance against being operated unintentionally using the controls 14 1 Activating the childproof lock Press and hold the two 3 seg buttons for appr...

Страница 36: ...tting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Programme counter 6 421 Display the number of finished programmes 1 Example ...

Страница 37: ...it carefully Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 16 1 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation for the appliance may damage the drum and cause injury Regularly run a programme for cleaning the drum or wash at tem peratures ...

Страница 38: ...click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Remove the base panel ...

Страница 39: ...k of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty ...

Страница 40: ...rt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Ensure that the impeller in the drain pump can rotate 4 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Install the base ...

Страница 41: ...lowing straight into the outlet in the next wash run the programme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Select a suitable programme for draining Programmes Page 28 ...

Страница 42: ...ress any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 38 The water outlet hose is connected too high Install the water outlet hose at a...

Страница 43: ...water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Water level measurement system is defective Note With the error message the appliance starts a draining process 1 First wait approx ...

Страница 44: ... Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitchen or other appliances are w...

Страница 45: ... drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 38 is activated Continue the programme by selecting or and pressing Inicio Pausa Carga Resuming the programme when the prog...

Страница 46: ...d or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme dura tion changes during the w...

Страница 47: ...ve Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the s...

Страница 48: ...pliance feet Aligning the appliance Page 21 Transit bolts have not been removed Removing the transit bolts Page 13 Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 38 Slurping rhythmical suction noise The drain pump is active the detergent solution is pumped out Not a fault normal operating noise Creasing The spin speed is too high...

Страница 49: ...ng a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Detergent residue on the damp washing Detergents may contain water insoluble substances that deposit on the laundry Start the programme Detergent resid...

Страница 50: ...oting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 37 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Страница 51: ...nstruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 38 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appliance for transporta tion using transit bolts in order to pre vent damage 1 Use ...

Страница 52: ...ances as applicable throughout the EU 19 Customer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is f...

Страница 53: ...200 56 00 Algodón Al godão 40 C 8 0 3 20 1 030 88 0 45 1200 56 00 Algodón Al godão 60 C 8 0 3 20 1 350 88 0 53 1200 56 00 Sintéticos 40 C 4 0 2 30 0 770 64 0 44 1200 30 00 Mix 40 C 4 0 1 05 0 610 45 0 41 1200 57 00 Lana Lãs Frio cold 2 0 0 45 0 220 42 0 24 800 27 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry deter...

Страница 54: ...efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the...

Страница 55: ......

Страница 56: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001729124 9001729124 020425 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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