en
Troubleshooting
48
Fault
Cause and troubleshooting
The spin programme
does not start.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the programme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶
Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
"Aligning the appliance", Page 21
The appliance feet are not fixed.
▶
Secure the appliance feet.
→
"Aligning the appliance", Page 21
Transit bolts have not been removed.
▶
"Removing the transit bolts", Page 13
.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
"Cleaning the drain pump", Page 38
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶
Not a fault – normal operating noise.
Creasing.
The spin speed is too high.
▶
The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶
The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
▶
Select the programmes that are suitable for the
type of fabric.
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
Too much detergent/fabric softener in the detergent
drawer.
▶
When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.
