en
Customer Service
64
Product number (E-Nr.) and
production number (FD)
You can find the product number (E-
Nr.) and the production number (fd) on
the appliance’s rating plate.
Depending on the model, the rating
plate is located:
■
On the inside of the door
■
On the inside of the maintenance
flap.
■
On the rear of the appliance.
Make a note of your appliance’s details
and the Customer Service telephone
number to find them again quickly.
More information about your model can
be found online at https://
energylabel.bsh-group.com
*
This web
address is linked to the official EU
EPREL product database. At the time of
printing its web address had not yet
been published. Please then follow the
instructions on searching for models.
The model identifier is made up of the
characters before the slash in the
product number (E-Nr.) on the rating
plate. Alternatively you can also find the
model identifier in the first line of the EU
energy label.
Trust the expertise of the
manufacturer.
Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
* Only applies to countries in the
European Economic Area.
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