en
Troubleshooting
42
Fault
Cause and troubleshooting
The water is not drain-
ing.
▶
"Cleaning the drain pump", Page 35
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
Start/Reload
.
"Resuming the programme when the programme
status is Rinse Hold", Page 33
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶
Correctly assemble the pump cover.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose.
→
"Connecting the appliance", Page 15
The pump cap is not fully screwed in.
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressed
Start/Reload
.
▶
Press
Start/Reload
.
The filter in the water inflow is blocked.
▶
Clean the water inflow filter.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.