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Customer Service

 en

75

Customer Service

21 Customer Service

Customer Service

If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.

Note: 

Under the terms of the manu-

facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.

21.1 Product number (E-Nr.)

and production number
(FD)

You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:

¡

On the inside of the door.

¡

On the inside of the maintenance
flap.

¡

On the rear of the appliance.

Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.

21.2 AQUA-STOP guarantee

In addition to warranty claims against
the seller under the purchase agree-
ment and in addition to our manufac-
turer's warranty, we offer compensa-
tion under the following conditions.

¡

If our Aqua-Stop system is defect-
ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.

¡

The liability guarantee is valid for
the service life of the appliance.

¡

A claim can only be made under
the guarantee if the appliance has
been correctly installed and con-
nected with Aqua-Stop according
to our instructions; this also in-
cludes correctly fitting the Aqua-
Stop extension (genuine access-
ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.

¡

If your appliance is fitted with
Aqua-Stop, you can in principle
leave your appliance unattended
during operation and the tap
turned on afterwards. The tap only
needs to be turned off if you are
away from home for a long period,
e.g. on holiday for several weeks.

Содержание WAV28EH3GB

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAV28EH3GB en User manual and installation instructions ...

Страница 2: ...ntrols 19 5 4 Operating logic 19 6 Display 21 7 Buttons 25 8 Programmes 29 9 Accessories 42 10 Before using for the first time 42 10 1 Starting an empty washing cycle 42 11 Laundry 43 11 1 Preparing the laundry 43 11 2 Sorting laundry 43 11 3 Degrees of soiling 44 11 4 Care symbols on the care labels 44 12 Detergents and care products 44 12 1 Detergent recommendation 45 12 2 Detergent dosage 45 13...

Страница 3: ...n 55 17 Basic settings 55 17 1 Overview of the basic set tings 55 17 2 Changing the basic set tings 56 18 Cleaning and servicing 56 18 1 Tips on appliance care 56 18 2 Cleaning the drum 57 18 3 Cleaning the detergent drawer 57 18 4 Descaling 59 18 5 Cleaning the drain pump 59 18 6 Cleaning the intake open ing in the rubber gasket 61 18 7 Cleaning the water outlet hose at the siphon 62 18 8 Cleanin...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Страница 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Страница 10: ... as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low t...

Страница 11: ...a programme the display shows the expected consumption Add Page 45 detergent based on the laundry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light t...

Страница 12: ...ically Installation and connection 4 Installation and con nection Installation and connection 4 1 Unpacking the appliance Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage ...

Страница 13: ...e read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the ap...

Страница 14: ... a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Installation loca tion Requirements On a wall Do not trap the hoses betwe...

Страница 15: ...er caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in wat...

Страница 16: ... point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the water outlet using an elb...

Страница 17: ...In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tec...

Страница 18: ...1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 59 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 8 Water inlet hose Page 15 ...

Страница 19: ...er for detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 4 3 1 1 3 1 Programmes Page 29 2 Programme selector Page 46 3 Buttons Page 25 4 Display Page 21 5 4 Operating logic Main menu To select programme settings press the buttons above or below the sym bols ...

Страница 20: ... press the buttons below the symbols until the required setting is selected in the display To select the settings you require press the buttons below the symbols until the required setting is selected in the display If a setting is activated the display shows The selection does not need to be confirmed again The sub menu closes automatically after a few seconds ...

Страница 21: ...dy in time The programme end has been set and the remaining number of hours is displayed Buttons Page 25 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1400 Spin speed Set spin speed in rpm Buttons Page 26 0 No spin cycle draining only 90 C Temperature Set temperature in C Buttons Page 26 cold Navigation Selecting settings Operating logic Page 19 Other progra...

Страница 22: ...us Wash with more water is activated Buttons Page 27 Soaking Soaking is activated Buttons Page 27 Rinse Hold Rinse Hold is activated Buttons Page 27 Baby food The stain type is activated Blood The stain type is activated Egg The stain type is activated Strawberry The stain type is activated Soil and sand The stain type is activated Grass The stain type is activated Coffee The stain type is activat...

Страница 23: ... appliance is not connected to your home network Home Connect Page 51 Energy manager The appliance is connected to the smart energy system energy manager Connecting the appliance to the en ergy manager Page 53 Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosin...

Страница 24: ... dosage has been deactivated Detergent dosage Page 45 Note The dosing recommendation indic ates the load capacity that should be used for the relevant detergent dosage The percentage refers to the maximum load capacity for the programme 50 ml 1 Basic dosage Basic dosage for detergent or fabric softener Basic dosage Page 51 1 Example ...

Страница 25: ...ate Activate or deactivate an extended washing programme The programme duration is extended by up to 30 minutes Suitable for heavily soiled laundry Stains Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain i DOS Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate t...

Страница 26: ... Home Connect menu opens Notes Remote start cannot be activated for safety reasons in the following circumstances The door is open The detergent drawer has not been pushed in fully Remote start is deactivated for safety reasons in the following cir cumstances Open the door Press Start Reload Press Remote Start Switch off the appliance Following a power cut Child Lock push 3 sec Activate Deactivate...

Страница 27: ...itional rinse cycles Recommended for particularly sensit ive skin or in regions with very soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycle The laundry remains in the water after the last rinse cycle Resuming the programme when the programme status is Rinse Hold Page 49 Water Plus Activate Deactivate Wash with more water Recommen...

Страница 28: ...en Buttons 28 Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Страница 29: ... labels Page 44 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 SpeedPerfect Stains Rinse Plus Rinse Hold Pre wash Soak Water Plus Less Ironing i DOS i DOS Intensive Plus Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate SpeedPerfect If SpeedPerfect i...

Страница 30: ...ms made from cotton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care symbol can be washed together The washing perform ance corresponds to the best possible washing performance class ac cording to the legal re quirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possibl...

Страница 31: ...the best possible washing result You cannot change the washing temperature Easy Care Wash items made from synthetic or blended fab rics 4 60 1200 Mixed Load Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Delicates Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or...

Страница 32: ...s Less Ironing i DOS i DOS Intensive Plus Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Wool Hand or machine wash able items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 1 Programme setting ...

Страница 33: ... i DOS Intensive Plus Additional Programs Set additional pro grammes The additional pro grammes can be found in this programme over view The selectable pro gramme settings depend on the selected pro gramme Drain Drains the water e g when a programme is cancelled Do not use fabric softener 1400 Rinse Freshen Up Rinses and then spins the laundry and then drains the water 1400 1 Programme setting ...

Страница 34: ... DOS i DOS Intensive Plus Spin Spins and drains the wa ter Do not use fabric softener 1400 Auto Wash hard wearing items made from cotton syn thetic or blended fabrics The degree of soiling and the type of fabric are automatically detected The washing process is adapted 6 Auto Soft Wash delicate items made from cotton syn thetic or blended fabrics Gentle laundry care 3 5 1 Programme setting ...

Страница 35: ... The degree of soiling and the type of fabric are automatically detected The washing process is adapted Easy Care Plus Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings Wash large items separ ately 2 5 60 1200 1 P...

Страница 36: ...s Use a detergent that is suitable for down or del icates Use sparingly Do not use fabric softener Note To prevent excess ive foaming remove air from laundry items by rolling them up before you wash them Drum clean Cleaning and caring for the drum Use this programme in the following cases Before using the appli ance for the first time If you regularly wash at temperatures of 40 C or lower 1200 1 P...

Страница 37: ...ensive Plus After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of de tergent to avoid foaming Do not use fabric softener Do not use liquid deter gent or detergent that is intended for woollens or delicates Note The drum cleaning indicator will flash to re mind you if you have not used a programme at 60 C or higher for a long time 1 Programme se...

Страница 38: ...ry Save the programme you require and the custom ised programme set tings The selectable pro gramme settings depend on the selected pro gramme AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy suf ferers and for strict hy giene requirements Note Once the set tem perature has been reached it remains con stant throughout the washing process 6 5 60 140...

Страница 39: ...rts and blouses made from cot ton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate Less Ironing The laundry is only given a short spin and can be removed while still dripping wet Hang out shirts and blouses while they are still dripping wet so that they drip dry Note Use the Delicates Silkprogramme to wash shirts and blouses made from silk or delic...

Страница 40: ...h sports and leisure items made from syn thetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Care programme to wash heavily soiled laundry 2 40 800 Super Quick 15 30 Wash items made from cotton synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minut...

Страница 41: ...mperature C Max spin speed rpm 1 SpeedPerfect Stains Rinse Plus Rinse Hold Pre wash Soak Water Plus Less Ironing i DOS i DOS Intensive Plus If you wish to reduce the programme duration to 15 minutes activate SpeedPerfect The max imum load is reduced to 2 kg 1 Programme setting ...

Страница 42: ... ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Press It may take a few seconds for the appliance to switch on 2 Set the Drum clean programme 3 Clo...

Страница 43: ...ro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Remove curtain hooks and lead strips or use a mesh laundry bag Use a mesh laundry bag for small items of laundry such as children s socks Some stubborn or dried in stains can be removed by washing several times Wash large and small items of laundry together Do not rub fresh stains but dab them with soapy wa...

Страница 44: ...me Normal Cotton Gentle Easy Care Particularly gentle Delicates Silk for washing by hand Hand wash Wool Not suitable for machine washing Detergents and care products 12 Detergents and care products Detergents and care products Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely The manufacturer s instruct...

Страница 45: ... cold up to 60 C Detergent for delic ates Delicate fine textiles silk or viscose Delicates Silk From cold up to 40 C Detergent for wool lens Wool Wool From cold up to 40 C Tip Visit www cleanright eu to find further information on detergents care products and cleaning agents for domestic use 12 2 Detergent dosage The detergent dosage depends on The amount of laundry Degree of soiling Water hardnes...

Страница 46: ...e setting must always comply with the dosage for a load of 4 5 kg Basic operation 13 Basic operation Basic operation 13 1 Switching on the appli ance Press It may take a few seconds for the appliance to switch on a The appliance performs an audible function test in the detergent drawer Note The drum is lit up after the door is opened and closed and once the programme has started The light goes out...

Страница 47: ...ll up the sub menu for the additional pro gramme settings 2 Select the programme settings The programme settings are not saved permanently for the pro gramme 3 Press Options to call up the main menu 13 4 Saving the programme settings 1 Set the Memory programme 2 Press to call up the sub menu for the memory programmes 3 Select a programme 4 Press Main menu to call up the main menu 5 Adjust the prog...

Страница 48: ...ent and care product Page 44 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 19 3 If required add the care product 4 Push in the detergent drawer 13 7 Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press Start Reload a The drum rotates and load detec tion takes place This can take up to 2 minutes after which...

Страница 49: ...undry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Open the door 2 Remove the laundry 13 12 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the door and detergent drawer open so that residual water can evaporate Childproof lock 14 Childpro...

Страница 50: ... 1 Filling the dispenser Note In order to use intelligent dosing fill the dispenser Fill the dispenser only with suitable detergent and care products Page 44 If you change the liquid detergent or fabric softener empty and clean the dispenser beforehand Cleaning the detergent drawer Page 57 If you want to use both dispensers for liquid detergent adjust the con tents of the dispenser Page 50 Require...

Страница 51: ...e to a WLAN home network Wi Fi with WPS function Page 51 Connecting the appliance to a WLAN home network Wi Fi without WPS function Page 52 The Home Connect app guides you through the entire login process Fol low the instructions in the Home Con nect app to configure the settings Tips Please consult the documents sup plied by Home Connect Please also follow the instructions in the Home Connect app...

Страница 52: ...Requirement The Home Connect app is open and you have logged on 1 Press and hold Remote Start for at least 3 seconds a You are now in the Home Connect menu 2 Select Man network log in 3 Select Connect 4 Confirm the message in the dis play a flashes in the display a The appliance now sets up its own Wi Fi network with the name SSID HomeConnect 5 Call up the Wi Fi settings on the mobile device Conne...

Страница 53: ...photovoltaic system can provide sufficient energy or the energy tariff is good Requirements The smart energy system energy manager must use the EEBus Initi ative communications standard You have read about how to con nect your appliance to the smart energy system energy manager in the instruction manual for the smart energy system energy man ager 1 Press and hold Remote Start for approx 3 seconds ...

Страница 54: ...i Fi On Off 3 Select on a Wi Fi is activated Note If Wi Fi is activated the appli ance will not switch itself off automat ically 16 6 Deactivating Wi Fi on the appliance 1 Press and hold Remote Start for at least 3 seconds 2 Select Wi Fi On Off 3 Select off a Wi Fi is deactivated Note If Wi Fi is switched off and your appliance was previously connected to your home network this connec tion will be...

Страница 55: ...ware and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be retrieved in th...

Страница 56: ...ng Description Software update Install the soft ware update Page 54 Network settings Reset the net work settings Page 54 energy mngmt Connect the ap pliance to the en ergy manager Page 53 17 2 Changing the basic set tings 1 To call up the basic settings for the sub menu press and hold both buttons 3 sec for approx 3 seconds 2 Select the required basic setting Overview of the basic settings Page 55...

Страница 57: ...or wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum clean programme without laundry Add washing powder 18 3 Cleaning the detergent drawer If you change detergent or the deter gent drawer is dirty clean the deter gent drawer and the pump unit of the intelligent dosing system Note Please read...

Страница 58: ...ump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them ...

Страница 59: ...ur after sales service 18 5 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the ...

Страница 60: ...t solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 59 1 Since water may remain in the drain pump rem...

Страница 61: ...sure that the parts of the pump cap are correctly as sembled 5 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert the maintenance flap and lock it into place 1 2 7 Close the maintenance flap 18 6 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and ...

Страница 62: ...ve the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water outlet hose and secure the connection point using the hose clamp 18 8 Cleaning the water inlet filter Emptying the water inlet hose In order to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set the Cottons programme 3 Start the programme and ...

Страница 63: ...ion in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks ...

Страница 64: ...Energy saving mode is active Press any button a The symbol lights up again E 36 25 26 Drain pump is blocked Cleaning the drain pump Page 59 E 38 25 26 Drain pump is blocked Cleaning the drum Page 57 if the fault is displayed again Cleaning the drain pump Page 59 Inlet opening of the rubber gasket is blocked Cleaning the intake opening in the rubber gas ket Page 61 All other error codes Malfunction...

Страница 65: ...go Push the detergent drawer in as far as it will go The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 57 3 If this indicator appears again call our after sales service Customer Service Page 75 Note You can start the washing programme if you de activate the intelligent dosing system and dose manu ally Buttons P...

Страница 66: ...ximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 51 If ...

Страница 67: ...t a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action ...

Страница 68: ...t a higher spin speed Less Ironing is activated Select the programmes that are suitable for the type of fabric Programmes Page 29 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Sta...

Страница 69: ...liance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 59 Slurping rhythmical suction noise The drain pump is active the detergent solution is pumped out Not a fault normal operating noise Creasing The spin speed is too high The next time yo...

Страница 70: ...uring the spin cycle Start the Spin programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Detergent residue on the damp washing Detergents may contain w...

Страница 71: ...ted If intelligent dosing is activated adjust the basic dosage Page 51 correctly Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 44 2 Drain the dispenser Cleaning the detergent drawer Page 57 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 50 Unsuitable...

Страница 72: ...water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connecti...

Страница 73: ...ransportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 20 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 62 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump Page 59 6 D...

Страница 74: ...truct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal m...

Страница 75: ...Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 21 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s w...

Страница 76: ...s ture 1 Eco 40 602 9 0 3 44 0 940 65 0 43 1400 53 00 Eco 40 602 4 5 2 53 0 340 49 0 29 1400 53 00 Eco 40 602 2 5 2 53 0 190 34 0 25 1400 53 00 Cot tons 20 C 9 0 3 28 0 450 93 0 24 1400 53 00 Cot tons 40 C 9 0 3 28 1 200 93 0 44 1400 53 00 Cot tons 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Cot tons 40 C Pre wash 9 0 3 58 1 270 100 0 44 1400 53 00 Easy Care 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Mixed...

Страница 77: ...part and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters bef...

Страница 78: ...en Declaration of Conformity 78 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

Страница 79: ......

Страница 80: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001599859 9001599859 010224 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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