Troubleshooting
en
71
Fault
Cause and troubleshooting
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Brush out the laundry after washing and drying.
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 44
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 57
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispenser", Page 50
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
Insufficient cleaning.
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, adjust the basic
dosage →
correctly.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 44
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 57
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispenser", Page 50
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 44
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 57
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispenser", Page 50
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
No connection to the
home network.
Wi-Fi is switched off.
▶
Содержание WAV28EH3GB
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