background image

customer serviceNL

21.1 Product number (E no.) 

and production number

(FD)

The product number (E-Nr.) and the 

production number (FD) can be found 

on the type plate of the device.

The type plate is located depending 

on the model: †on the inside of the 

door. †on the inside of the bottom

holding valve.

†on the back of the device

honeycomb.

In order to quickly find your device 

data and the service telephone 

numbers, you can write down the 

data.

61

Содержание WAU28PH5NL

Страница 1: ...Washing machine WAU28PH5NL NL User manual and installation instructions Translated from Dutch to English www onlinedoctranslator com ...

Страница 2: ...entials 33 13 1 Switching on the appliance 33 13 2 Set program 33 3 3 Energy Saving Mode 13 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 13 3 Adjust program settings 33 13 4 Saving program settings 34 4 3 Installation site requirements 14 13 5 Loading the drum with laundry 34 4 4 Removing transport locks 14 13 6 Dosing detergent and care agent 34 4 5 Connecting th...

Страница 3: ... device to a WLAN home network WiFi without WPS function 39 16 3 Device with the Ho connect me Connect app 40 16 4 Activating WiFi on the device 40 16 5 Deactivating WiFi on the device 40 16 6 Resetting the device s network settings 41 16 7 Remote start 41 16 8 Protection of personal data 41 17 Basic settings 42 18 Cleaning and maintenance 42 18 1 Cleaning the drum 42 18 2 Cleaning the detergent d...

Страница 4: ...ntenance products for domestic use and in enclosed spaces within the sly environment to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appli...

Страница 5: ...th Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the devi...

Страница 6: ...ble connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packag...

Страница 7: ...ect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 60 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humid...

Страница 8: ...p detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or clamber on the device The...

Страница 9: ...aintenance Observe the safety instructions when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only qualified personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced by the manufacturer its service agent or a similarly qualified ...

Страница 10: ...NLSafety WARNING Risk of poisoning Toxic fumes can be generated when cleaning agents containing solvents are used Do not use solvent based cleaning agents 10 ...

Страница 11: ...nts Do not use strongly alcoholic cleaning agents Do not use hard scouring or dishwashing sponges 2 Material damage avoid Follow this instruction to avoid material damage and damage to the device PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Follow the manufacturer s dosing recommendations Exceeding the m...

Страница 12: ...separately according to type Set the maximum speed if the laundry is subsequently to be dried in the tumble dryer 3 2 Energy and resource efficient aDryer laundry shortens the pro gramme time during drying and reduces energy consumption With a higher spin speed the residual moisture in the laundry decreases and the spinning sound volume increases If you follow these directions your device will use...

Страница 13: ...e or cause material damage and damage to the device Do not use the device with incomplete or defective accessories Replace the accessories before using the device Accessories Page 32 Remark The device does not turn off automatically when WiFi is activated Remark The device has been checked at the factory for correct operation Water stains may remain in the device The stains disappear after the fir...

Страница 14: ... over The device feet for commissioning on a plinth must be absolutely with the fixings Page 32from the manufacturer on a wall no snakes between wall and clamping device man PAY ATTENTION Freezing residual water in the device can damage the device Do not place and use the device in frost sensitive places or outdoors If the device is tilted more than 40 residual water can run out of the device and ...

Страница 15: ...s out of the holders 4 Remove the 4 sleeves 2 Loosen and remove all bolts of the 4 transport locks with a SW13 open end wrench 5 Install the 4 cover caps 6 Push the 4 cover caps down 3 Remove the mains connection cable from the holder 15 ...

Страница 16: ... the water inlet hose to the tap 26 4 mm 3 4 plastic stand pipe with rubber run muff or a floor drain the water feeding hose with a bend Page 32 fixate and gene 3 Open the tap carefully and check that the connections are tight Connection types for water drainage The information will help you to connect this appliance to the water outlet PAY ATTENTION When draining the water drain hose is under pre...

Страница 17: ...liance electrically 2 To adjust the appliance turn the appliance feet Check the horizontal adjustment of the appliance with a spirit level Remark Your home electrical installation for this appliance must comply with local legal and safety regulations and must include an earth leakage circuit breaker 1 Insert the mains plug of the mains cable of the device into a socket in the vicinity of the devic...

Страница 18: ...ts of your device 3 4 5 6 2 7 7 1 Depending on the device type details in the picture may differ e g the color and m the vor 1 Service valve n pump Page 44 e 7 Transport protections Page 14 2 Door Detergent drawer Page 19 3 d 4 Control p n Page 19 a eel 5 water drains ag Page 16 l n 6 mains connection abel Page 17 18 ...

Страница 19: ...tions of your device and obtain information about the operating status via the control panel 1 1 2 3 1 Programs Page 28 5 4 Operating logic 2 Program selector Pagina 33 Some areas of the display respond to touch You activate settings by pressing the keys e activated settings display bright accent activated settings 3 to p etching n age 25 and dis play Page 22 to press d are on it honor you can 19 ...

Страница 20: ...o avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do not use wool or delicate detergent 6 1 Start the wash cycle without laundry Your device has been thoroughly checked before leaving the factory To remove any residual water wash without any laundry the first time 1 Press 7 Slide the detergent drawer into the appliance 8 Press to start the program...

Страница 21: ...usageNL 9 Start the first wash cycle or press to switch off the appliance The Ministry in Essence Page 33 21 ...

Страница 22: ...on or time remaining in the program 101 9 0 kg1 Ready in time Buttons Page 25 Recommended load Maximum load amount for the set program in kg 1400 Spin speed tal Spin speed set in rpm Keys Page 26 without spinning only draining prewash To wash Program status Program status s s s To rinse Centrifuge Program end Extra rinse Program status Program status Program status end 1 2 3 Additional rinse cycle...

Страница 23: ... network work connected flashes the device is trying to connect thing to do with the home network Home Connect page 38 dispenser for liquid detergent del lights up the intelligent dosing system for liquid detergent is activated flashes the minimum filling level of the dispenser is undershot Intelligent dosing system page 36 Liquid detergent dispenser for liquid detergent del or fabric softener ter...

Страница 24: ... lights up the door is locked and can not be opened flashes the door is not closed off the door is unlocked and can be den open Crane Detergent drawer Error No water pressure The water pressure is too low The detergent drawer is not fully retracted E 35 101 1Example Error code error indication signal 24 ...

Страница 25: ...t the basic dosing amount by pressing the button for approx 3 s Intelligent dosing system page 36 i DOS activate deactivate Content of the dosing container Basic dosing amount of A short press on the button activates or deactivates the intelligent dosing system for fabric softener or liquid detergent By pressing the button for approx 3 s you can define the contents of the dosing container or set t...

Страница 26: ...eavily soiled laundry Remark When the intelligent dosing system is activated the detergent is automatically dosed for the prewash and main wash When the intelligent dosing system is deactivated put the detergent for the prewash directly into the drum 1 2 3 Activate or deactivate up to three additional rinse cycles Recommended for particularly sensitive skin or in areas with very soft water Power w...

Страница 27: ...ry the spin process and spin speed are adjusted The laundry is so damp after washing that it hangs out well on the clothesline memory Save Set up If you press the button for approx 3 seconds you save your individual program settings Save program settings page 34 By pressing the button briefly you set your program with individual program settings 27 ...

Страница 28: ...ther The wash result corresponds to the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The w...

Страница 29: ... with a high wool content To avoid shrinkage of the laundry the drum with textiles moves especially gently with long pauses Use a wool detergent Program setting max 40 C max 800 rpm 2 0 To rinse Rinse with subsequent centrifugation and drain off the water Program setting max 1400 rpm Centrifuge Drain Centrifuge and drain water If you only want to drain the water activate The laundry is not spun Pr...

Страница 30: ...Easy Care program Program setting max 40 C max 800 rpm Auto 30 C Wash delicate textiles made of cotton synthetics and blends Gentle washing treatment Degree of soiling and type of textile are automatically recognized The washing process is adjusted 3 5 Remark The temperature and spin speed are not adjustable in this program and are set automatically The temperature is a maximum of 30 C The spin sp...

Страница 31: ... higher for a long time the drum cleaning indicator flashes as a reminder Super Short 15 30 min Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate Speed The maximum load capacity is reduced to 2 0 kg Program setting max 40 C max 1200 rpm 4 0 1s...

Страница 32: ...oks and eyes Tie fabric belts apron straps etc together or use a laundry bag Tie together long drawstrings and cords with fixed ends in hoods or trousers Remove curtain rollers and lead laces or use a laundry net use a laundry net for small items of laundry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together 11 L...

Страница 33: ...mp test executed Information from the manufacturer about use and dosage can be found on the packaging 13 2 Set program Comments with liquid detergents only tend to use self flowing liquid detergents various liquid detergents don t mix detergent and fabric softener not to blend Not stored for too long and strongly in using thickened products no solvent containing corrosive using the disinfectants e...

Страница 34: ...gent Page 33 at Press to call up the program to save it 1 Pull out the detergent drawer Remark To overwrite the saved program repeat the steps 2 Fill with detergent Detergent drawer Page 19 3 If desired fill with a care product 13 5 Filling the drum with laundry 4 Slide the detergent drawer into the appliance Remark To avoid creasing keep the maximum load of the Programs Page 28heed 13 7 Starting ...

Страница 35: ... locked for safety reasons Start the program at a high temperatureTo rinse Start the program at a high water levelCentrifuge or select a suitable program for draining Programs Page 28 14 Child Lock Secure your device against unwanted operation via the controls 14 1 Activating child lock Approx 3s on3sto press aThe controls are blocked aThe childproof lock remains in effect even after the switching...

Страница 36: ...nt or fabric softener to the manual dosing dispenser Dosing detergent and care agent Page 34 If you want to dose manually for a set program please observe the following instructions Deactivate the intelligent dosing system before starting the program The settings are saved even after the device is switched off Buttons Page 25 Buttons Page 25 Fill the detergent or detergent softer in the manual dos...

Страница 37: ...ent drawer into the appliance 1 Pull out the detergent drawer 2 Open the filling cover 7 The basic dosing amount Page 38To adjust 15 3 Content of the dosing container Comments When you view the contents of the If the dosing reservoir changes the basic dosing for this dosing reservoir is reset When you use both dosing containers for liquid detergents choose a dosing container to be used during wash...

Страница 38: ...edence During this time operation via the Home Connect app is not possible 3 To finish the setting wait briefly Remark To adjust the basic dosing amount for repeat the steps with i DOS huh 1 u ncle Connect 6 Home Connect huh This device is network capable Connect your appliance to a mobile terminal device to be able to operate functions via the Home Connect app adjust basic settings or monitor the...

Страница 39: ...on from the home network Wi Fi The Home Connect app is on the mobile terminal installed 4 If the displayerrshows the device is not connected to the home Wi Fi network Check if the device is within range of the Wi Fi network Reconnect the device to the Wi Fi network with WPS function 1 At least 3 seconds on ken Busy aThe display showsauto to give reflected 2 Set the program to position 2 5 Connect ...

Страница 40: ...the device is within range of the Wi Fi network Reconnect the device to the Wi Fi network with WPS function 1 Approx 3 s press 2 Set program to position 4 aThe display showsConreflected to give 9 Connecting the appliance to the Home Connect app Page 40 3 Press displays until the displayon 16 3 Connecting the appliance to the Home Connect app aWiFi is activated Remark The device does not turn off a...

Страница 41: ... of the device ready consisting of device keys and the MAC address of the built in Wi Fi communication module Wi Fi Security Certificate communication module for information security of the connection The current software and hardware version of your home appliance Status of any previous reset to factory settings 16 7 Remote start Release the appliance for remote start via the Home Connect app Act...

Страница 42: ...com PAY ATTENTION The pump unit contains electrical components Electrical components can be damaged by contact with water Do not clean the pump unit in the dishwasher or immerse it in water Protect the electrical connections on the back from moisture detergent and fabric softener residues 18 Cleaning and care loves Carefully clean and maintain your device to ensure that it continues to function pr...

Страница 43: ...n the pump unit with a damp cloth 5 Unlock and remove the detergent drawer lid 8 Clean the detergent drawer and lid with a soft damp cloth or hand shower 6 Empty the detergent drawer 9 Insert the detergent drawer dry the lid and the pump unit and install 43 ...

Страница 44: ...tly large container under the opening 11 Slide the detergent drawer into the appliance 6 Remove the drain hose from the holder 18 3 Cleaning the drain pump Clean the drain pump in the event of malfunctions e g blockages or chattering Emptying the drain pump 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the mains 44 ...

Страница 45: ...id Pull off the sealing cap to allow the wash water to flow into the collection container Large impurities can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 8 Press the stopper back on 2 Clean the interior screw thread of the pump cover and pump housing 9 Clamp the drain hose in the holder The pump cover consists of two components that can be...

Страница 46: ... during the next wash run the programmeDrainoff after you have emptied the pump 1 Open the tap 2 Plug in the mains plug 3 Switch on the device 4 Put one liter of water in the manual dosing compartment 5 Select a suitable program for draining Programs Page 28 5 Tighten the pump cover as far as it will go 90 The pump cover handle must be vertical 6 Install and close the service door 2 1 46 ...

Страница 47: ...shing The energy saving mode is active Press any button aThe display lights up again E 36 10 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 44 Water drain hose is connected to...

Страница 48: ...ff the device 2 Clean the pump unit Cleaning the detergent drawer Page 42 3 Turn on the device 4 If the indication reappears after cleaning the pump unit call the service Customer Service page 60 Remark Until the fault has been rectified you can deactivate the intelligent dosing system and dose manually Buttons Page 25 H 32 The unbalance detection system has interrupted the spin cycle due to uneve...

Страница 49: ...er until the symbol goes out Pump unit is not installed 1 Place the pump unit in the detergent drawer Cleaning the detergent drawer Page 42 2 Slide in the detergent drawer until the symbol goes out flashes The Voltage Control System detects an impermissible voltage drop No solution possible Remark When the supply voltage has stabilized the program continues normally Undervoltage can cause a progra...

Страница 50: ...r service Customer Service page 60 E 30 20 Solenoid valve defective Please contact customer service Customer Service page 60 Detergent dosage is too high When dosing manually reduce the amount of detergent for the next wash with an equal load Additional water filled Do not fill the device with additional water during operation Device not working Mains plug of the power cable is not plugged in Conn...

Страница 51: ...rn off the device 2 Clean the pump unit Cleaning the detergent drawer Page 42 3 Turn on the device 4 If the indication reappears after cleaning the pump unit call the service Customer Service page 60 Remark Until the fault has been rectified you can deactivate the intelligent dosing system and dose manually Buttons Page 25 Detergent drawer is not fully retracted Slide in the detergent drawer until...

Страница 52: ...drain hose at a maximum height of 1 meter Pump cover not assembled correctly Assemble the pump cover correctly Detergent dosage is too high Immediate measure mix a tablespoon of fabric softener with 0 5 l of water and pour this mixture into the manual dosing compartment not for outdoor sportswear and down textiles When the intelligent dosing is activated reduce the basic dosing amount Page 38 When...

Страница 53: ...ash cycle The program sequence is electronically optimized This may lead to changes in the program duration No error no action required The imbalance control system eliminates the imbalance by distributing the laundry several times No error no action required Remark When loading place large and small items of laundry together in the drum Different sized laundry is more evenly distributed during th...

Страница 54: ...hen dosing manually reduce the amount of detergent for the next wash with an equal load i DOS i DOS cannot be pressed Intelligent dosing is not possible for this program No error no action required Start program with intelligent dosing system page 36 Program progress does not allow intelligent dosing No solution possible High spin speed rental is not reached Low spin speed is set Set a higher spin...

Страница 55: ...udly before the start of the washing or softening cycle Intelligent dosing system doses detergent or care agent No error normal operating noise Short buzzing sound after switching on of the device Intelligent dosing system performs a function test No error normal operating noise Loud noise during spin The appliance is not leveled properly Adjusting the device Page 17 Device feet are not fixed Secu...

Страница 56: ...ue to uneven distribution of the laundry Redistribute the laundry in the drum Remark If possible place large and small items of laundry together in the drum Different sized laundry is more evenly distributed during the spin cycle Start the programCentrifuge Unbalance control system compensates for imbalance through reduced spin speed Redistribute the laundry in the drum Remark If possible place la...

Страница 57: ...er the detergent used is suitable Detergent and care agent Page 33 2 Empty the dosing containers Cleaning the detergent drawer Page 42 3 Clean the dosing containers 4 Refill the dosing containers Filling the dosing container page 36 Basic dosing amount not set correctly When the intelligent dosing is activated reduce the basic dosing amount Page 38 Insufficient cleaning next operation Basic dosing...

Страница 58: ...e home network is available 2 Reconnect the device to the home network Connecting the device to a WLAN home network WiFi with WPS function page 38 Connecting the device to a WLAN home network WiFi without WPS function page 39 At the water supply feed hose is leaking water The water inlet hose is not correctly firmly connected 1 Connect the water supply hose correctly Connecting the water inlet hos...

Страница 59: ...h the transport locks to avoid damage 1 Remove the 4 cover caps using a screwdriver aThe door lock is unlocked 2 Place the service door and click it into place 3 Close the service door 20 Transport on hit and drain Keep the cover caps 2 Install the 4 transport locks Keep the description Remove transport locks page 14and proceed in reverse order Here you will find an explanation of how to prepare t...

Страница 60: ...that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time the device is placed on the market within the European Economic Area 1 Unplug the power cord from the outlet 2 Cut the power cord Remark Engaging the service within the framework of the manufacturer s warranty conditio...

Страница 61: ...number FD can be found on the type plate of the device The type plate is located depending on the model on the inside of the door on the inside of the bottom holding valve on the back of the device honeycomb In order to quickly find your device data and the service telephone numbers you can write down the data 61 ...

Страница 62: ... Eco 40 602 Eco 40 602 Eco 40 602 9 0 4 5 2 5 9 0 3 48 2 54 2 22 3 44 0 870 0 370 0 180 0 400 75 0 40 0 30 0 98 0 38 27 23 23 1351 1351 1351 1400 50 00 49 00 52 00 50 00 Cotton 20 C Cotton 40 C 9 0 9 0 9 0 4 0 4 0 2 0 3 44 3 44 4 14 2 37 1 05 0 41 1 290 98 0 98 0 110 0 61 0 44 0 48 0 44 1400 50 00 50 00 50 00 30 00 53 00 26 00 Cotton 60 C 1 750 60 1400 Cotton 40 C 1 330 44 1400 wrinkle recovery le...

Страница 63: ...lash character of the E number E No on the type plate Alternatively you will also find the model identifier in the first line of the EU energy label mains voltage 220 240V 50 60 Hz Minimum input installation fuse 10 A Rated power gene 2300 W Recorded Ver to be allowed to Off state 0 15W non disabled caved in position 0 50 W Time to the net work related standby becomes set Wi Fi Fi 5 min network un...

Страница 64: ...00 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz max 100 mW BE FR MT SE 5 GHz WLAN WiFi for indoor use only BG HR NL NO CZ IT AT CH DK CY PL TR THE LI PT IS EE LV RO UK NI IE LT SI el LU SK ES HU FI ALREADY 5 GHz WLAN WiFi for indoor use only GA MD ME MK RS UK UAA 64 ...

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Страница 68: ... com service Contact data of all countries are listed in the attached service directory BSH Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www bosch home com A Bosch Company 9001619972 9001619972 020303 NL ...

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