Bosch WAU28PA0SN Скачать руководство пользователя

Страница: 57 / 64

Troubleshooting

Fault

Cause and troubleshooting

No connection to the
home network.

Wi-Fi is activated but a connection to your home net-
work cannot be established.

Ensure that the home network is available.

Reconnect the appliance to the home network.
→

"Connecting the appliance to a WLAN home net-

work (Wi-Fi) with WPS function", Page 36

→

"Connecting the appliance to a WLAN home net-

work (Wi-Fi) without WPS function", Page 37

Water is leaking out at
the water inlet hose.

Water inlet hose is not correctly/securely connected.

Connect the water supply hose correctly.
→

"Connecting the water inlet hose", Page 14

Tighten the screw connection.

Water is leaking out at
the water outlet hose.

The water outlet hose is damaged.

▶

Replace the damaged water outlet hose.

Water outlet hose is not connected correctly.

▶

Connect the water outlet hose correctly.
→

"Water outlet connection types", Page 15

Odours have formed
in the appliance.

Humidity and detergent residue may promote the
formation of bacteria.

▶

→

"Cleaning the drum", Page 41

▶

If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.

Содержание WAU28PA0SN

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28PA0SN en User manual and installation instructions ...

Страница 2: ...he appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 5 4 Operating logic 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 23 9 Programmes 26 10 Accessories 30 11 Laundry 30 11 1 Preparing the laundry 30 12 Detergents and care products 31 13 Basic o...

Страница 3: ...ce 38 16 6 Resetting the appliance network settings 38 16 7 Remote start 38 16 8 Data protection 39 17 Basic settings 40 17 1 Overview of the basic set tings 40 17 2 Changing the basic set tings 41 18 Cleaning and servicing 41 18 1 Cleaning the drum 41 18 2 Cleaning the detergent drawer 41 18 3 Cleaning the drain pump 43 19 Troubleshooting 46 19 1 Emergency release 58 20 Transportation storage and...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instr...

Страница 5: ...ce e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power ...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Страница 11: ...recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the sho...

Страница 12: ... all parts check for any damage in transit and complete ness of the delivery ATTENTION If the appliance is operated with in complete or defective accessories the appliance may not be able to op erate properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating t...

Страница 13: ...carefully Transport the appliance in an up right position Installation loca tion Requirements Base Secure the appli ance with fixing brackets Page 30 Wooden joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Installation loca tion Requirements Kitchen unit Only install the appliance under neath a continu ous worktop t...

Страница 14: ...ews for the 4 transit bolts with a WAF 13 wrench 3 Remove the power cable from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose ...

Страница 15: ... may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 30 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an ...

Страница 16: ...e foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance ca...

Страница 17: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 43 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Страница 18: ...e control panel to configure all functions of your appliance and to obtain information about the operating status 3 1 1 2 1 Programmes Page 26 2 Programme selector Page 31 3 Buttons Page 23 and dis play Page 20 5 4 Operating logic Some areas of the display respond to touch You can activate settings by pressing the buttons The activated settings are highlighted brightly on the display You can chang...

Страница 19: ... without any laundry 1 Press The switch on process takes a few seconds 2 Set the Trumrengöring pro gramme 3 Close the door 4 Pull out the detergent drawer 5 Pour approx 1 litre of water into the manual dosing compartment 6 Add washing powder to the manual dosing compartment To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do ...

Страница 20: ...rogramme time remaining 1 Ready in time Buttons Page 23 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 No spin cycle draining only Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of pro gramme Programme status 1 2 3 Additional rinse Additional rinse ...

Страница 21: ... up The appliance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 36 Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 34 liquid detergent Dispenser for li quid detergent or fab...

Страница 22: ...ause of impermissible voltage drops The voltage is permissible again and the programme will continue Note The programme duration is exten ded Foam detection system The appliance has detected too much foam Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low Det...

Страница 23: ...OS Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx 3 seconds to specify the contents of the dispenser or set the basic dosage Intelligent dosing system Page 34 Ready In Up to 24 hours Set the programme end The programme duration is already in c...

Страница 24: ... the drum Rinse Plus 1 2 3 Activate or deactivate up to three ad ditional rinse cycles Recommended for particularly sensit ive skin or in regions with very soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycle The laundry remains in the water after the last rinse cycle Soak Activate Deactivate Activate or deactivate soaking Before th...

Страница 25: ...nformation Memory Saving Setting Press the button for approx 3 seconds to save your customised pro gram settings Saving the programme settings Page 32 If you briefly press the button you can set customised program settings for your program ...

Страница 26: ...erformance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in ...

Страница 27: ...m 2 0 Sköljning Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Centrifugering Urpumpning Spin Drain Spin and drain the water If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm ytterligare further Select additional programmes directly via the Home Connect app A description of the programmes can be found in t...

Страница 28: ...large items separately Use a detergent that is suitable for down or delic ates Use sparingly Do not use fabric softener Note To prevent excessive foaming remove air from laundry items by rolling them up before you wash them Programme setting Max 60 C Max 1200 rpm 2 5 Trumrengöring Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for t...

Страница 29: ...bb 15 30 Rapid 15 30 Wash items made from cotton or synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate Speed The maximum load is re duced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 Speed activated 2 Washing not possible ...

Страница 30: ...ning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed cover...

Страница 31: ... bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Do not pour vinegar into the dis pensers Page 34 of the intelli gent dosing system operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the app...

Страница 32: ...nd care product For programmes in which intelligent dosing is not possible or desirable you can add detergent manually Tip In addition to intelligent dosing you can also add additional care product for laundry e g stain re mover starch or bleach to the manual dosing compartment Do not add any additional detergent to the manual dosing compartment to avoid overdosage and or foaming Note Observe the ...

Страница 33: ...ng programme or select a suitable programme for draining Programmes Page 26 3 Remove the laundry Page 33 13 10 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 13 11 Switching off the appli ance 1 Press 2 Turn off the tap 3 Wipe the rubber gasket dry and re move any foreign objects 4 Leave the appliance door and de tergent drawer open so that resid ual water can evaporate 14 Ch...

Страница 34: ...osing sys tem once the programme has ended Buttons Page 23 Buttons Page 23 Requirements The laundry is prepared Preparing the laundry Page 30 The laundry is sorted The laundry is placed in the appli ance Loading laundry Page 32 The programme is set Setting a programme Page 31 The intelligent dosing system is ac tivated Buttons Page 23 Display Page 21 Display Page 21 1 Fill the dispensers Page 34 T...

Страница 35: ...age Page 35 15 3 Dispenser contents Notes If you change the contents of the dispenser the basic dosage for this dispenser is reset If you use both dispensers for li quid detergent you must select a dispenser which is to be used dur ing washing Adjusting the dispenser contents 1 Press and hold i DOS for ap prox 3 seconds 2 To set press i DOS a The display shows 3 To set press i DOS again 4 To end t...

Страница 36: ...e note the safety precautions in this instruction manual and make sure that they are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app 16 1 Connecting the appli ance to a WLAN home network Wi Fi with WPS fun...

Страница 37: ...mobile device to the HomeConnect Wi Fi network and enter the Wi Fi password key HomeConnect a Your mobile device connects to the appliance The connection pro cess may take up to 60 seconds 5 Open the Home Connect app on your mobile device and carry out the steps in the app 6 In the Home Connect app enter the network name SSID and password key for your home net work 7 Carry out the steps in the Hom...

Страница 38: ...ngs 1 Press and hold for at least 3 seconds 2 Set the programme to position 5 a The display shows rES 3 Press a The display shows Yes 4 Press a The network settings are reset a If End is shown on the display the network settings are reset 16 7 Remote start Enable the appliance for remote start via the Home Connect app Activating remote start Notes Remote start is deactivated for safety reasons in ...

Страница 39: ...as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect function...

Страница 40: ...nal 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Display bright ness 1 low 2 me dium 3 high 4 very high Set the display brightness Drum cleaning reminder On OFF Activate or deactivate the re minder to clean the drum ...

Страница 41: ...m peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Trumrengöring pro gramme without laundry and using all purpose washing powder 18 2 Cleaning the detergent drawer If you want to replace the liquid de tergent or fabric softener in the dis penser with another product or if the detergent drawer is dirty clean...

Страница 42: ...lip the detergent drawer cover and remove it 6 Empty the detergent drawer 7 Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the cover with a soft damp cloth or hand shower 9 Dry the detergent drawer cover and pump unit and reinsert them ...

Страница 43: ...p Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Страница 44: ...ain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 43 1 Since water may remain in the drain pump unscrew the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of tw...

Страница 45: ...ition 6 Insert and close the service flap 2 1 Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the Urpumpning pro gramme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into the manual dosing compartment 5 Select a suitable programme for draining Progra...

Страница 46: ... any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 43 The water outlet hose is connected too high Install the water outlet hose at a max...

Страница 47: ...er you clean the pump unit call customer service Customer Service Page 59 Note You can deactivate and manually dose the intel ligent dosing system until the fault is rectified Buttons Page 23 H 32 The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the ...

Страница 48: ... detects an un authorised voltage under usage No remedial action possible Note If the power supply is stable the programme continues to run as normal Voltage under usage may cause extension of a pro gramme No remedial action possible Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the compartment for manual do...

Страница 49: ...ng cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse box There has been a power cut Check whether the lighting in your kitche...

Страница 50: ...he fault is rectified Buttons Page 23 The detergent drawer has not been pushed in fully Push in the detergent drawer until the symbol goes out The door cannot be opened is activated Continue the programme by selecting Centrifuger ing or Urpumpning and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 33 Water level is too high Select a suitab...

Страница 51: ... down If intelligent dosing is activated reduce the basic dosage Page 35 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load Unapproved extension installed on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Page 14 The pump cap is not fully screwed in Ensure that the pump cap is screwed in all the way...

Страница 52: ...e large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action required Do not add any extra water to the appliance while it is o...

Страница 53: ...edial action possible High spin speed not reached A low spin speed is selected The next time you run a wash cycle set a higher spin speed is activated Select the programmes that are suitable for the type of fabric Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Dif...

Страница 54: ...correctly aligned Aligning the appliance Page 15 The appliance feet are not fixed Secure the appliance feet Aligning the appliance Page 15 Transit bolts have not been removed Removing the transit bolts Page 13 Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 43 Slurping rhythmical suction noise The drain pump is active the detergen...

Страница 55: ...spin cycle Start the Centrifugering programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Centrifugering programme Detergent residue on the damp washing Detergents may...

Страница 56: ...d If intelligent dosing is activated adjust the basic dosage Page 35 Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent used is suitable Detergents and care products Page 31 2 Drain the dispenser Cleaning the detergent drawer Page 41 3 Clean the dispenser 4 Refill the dispenser Filling the dispensers Page 34 Unsuitable detergent ...

Страница 57: ...nlet hose Water inlet hose is not correctly securely connected 1 Connect the water supply hose correctly Connecting the water inlet hose Page 14 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water outlet connectio...

Страница 58: ...pliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 43 6 Detach the hoses 7 Empty the dispensers 20 2 Inserting the transit bolts Secure the...

Страница 59: ...roughout the EU 21 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Страница 60: ...en Customer Service 60 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 61: ... 40 602 4 5 2 54 0 370 40 0 27 1351 49 00 Eco 40 602 2 5 2 22 0 180 30 0 23 1351 52 00 Bomull 20 C 9 0 3 44 0 400 98 0 23 1400 50 00 Bomull 40 C 9 0 3 44 1 290 98 0 44 1400 50 00 Bomull 60 C 9 0 3 44 1 750 98 0 60 1400 50 00 Bomull 40 C 9 0 4 14 1 330 110 0 44 1400 50 00 Syntet 40 C 4 0 2 37 0 800 61 0 44 1200 30 00 Mix 40 C 4 0 1 05 0 640 44 0 42 1400 53 00 Ylle Handtvätt 30 C 2 0 0 41 0 300 48 0...

Страница 62: ...ntifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 24 Declaration of Con formity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality con forms to the basic requirements and other relevant provisions of Directiv...

Страница 63: ...Declaration of Conformity en 63 2 4 GHz band 2400 2483 5 MHz Max 100 mW ...

Страница 64: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001727809 9001727809 020315 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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