Faults and what to do about them.
en
41
Faults and what to do about them.
E:60 alternating with
- 2b and
End
At the end of the programme.
Not an appliance fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Spin the laundry
again if necessary.
E:35 alternating with
- 10
There is water in the base trough; the appliance is leaking. Turn off the tap. Call the
after-sales service.
E:36 alternating with
- 10
■
The drain pump is blocked. Clean the drain pump.
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
Other indicators
Switch off the appliance, wait for five seconds and then switch it on again. If the indi-
cator appears again, call the after-sales service.
Faults
Cause/remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
Water not flowing in.
Detergent is not being dis-
pensed.
■
Will the programme start?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The door will not open.
■
The safety function is active. Do you want to stop the programme?
■
Have you selected
$
(Rinse Stop = no final spin)?
■
Can the door only be opened by the emergency release?
■
When switching from a programme that uses active oxygen to one that
does not, the door will remain locked for up to 25 minutes until there is no
longer any active oxygen in the drum.
The programme does not
start.
■
Have you started the programme or selected Finished in-time?
■
Is the door closed?
■
Is the childproof lock activated? Deactivate.
The drum briefly jerks or
judders after the pro-
gramme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
The water is not draining.
■
Have you selected
$
(Rinse Stop = no final spin)?
■
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Indicator
Cause/remedy
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