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Faults and what to do about them.

The programme is taking

longer than usual.

■

Not a fault – the unbalanced load detection system is eliminating an imbal-

ance by repeatedly redistributing the laundry.

■

Not a fault – the foam detection system is active; this adds an additional

rinse cycle.

The duration of the pro-

gramme changes during

the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may change the programme duration shown on the display panel.

Odours in the washing

machine.

Run the

Drum Clean

Cottons

90 °C

programme without laundry.

Add all-purpose washing powder or a detergent that contains a bleaching

agent.

Note:

To prevent foaming, only use half the amount of detergent recommended

by the detergent manufacturer. Do not use detergents designed for woollens or

delicates.

Loud noises, vibrations

and machine "wander-

ing" during the spin cycle.

■

Is the appliance level? Make the appliance level.

Page 17

■

Are the appliance's feet secured? Secure the appliance's feet.

Page 17

■

Have the transit bolts been removed? Remove the transit bolts.

Page 14

The touch display does

not work while the appli-

ance is running.

■

Has there been a power failure?

■

Have the fuses blown/has the circuit breaker tripped? Switch on/replace

the fuses.

■

If the fault occurs repeatedly, call the after-sales service.

There is detergent resi-

due on the laundry.

■

Some phosphate-free detergents contain water-insoluble residue.

■

Select

Rinse

or brush the laundry after washing.

When the appliance is

paused,

flashes and

lights up continuously.

■

The water level is too high. It is not possible to add more laundry. Close the

door immediately if open.

■

Touch

to resume the programme.

When the appliance is

paused,

flashes and

is off.

The door is unlocked. It is possible to add laundry.

If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:

■

Switch off the appliance and pull the mains plug out of the socket.

■

Turn off the tap and call the after-sales service.

Faults

Cause/remedy

Содержание WAT28620AU

Страница 1: ...3FHJTUFS RXU QHZ GHYLFH RQ 0 RVFK QRZ DQG JHW IUHH EHQHILWV CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washing machine WAT28620AU ...

Страница 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...ontrols 21 Z Laundry 24 Prepare the laundry 24 Sorting laundry 24 Starching 24 Dyeing bleaching 25 C Detergent 25 Correct selection of detergent 25 Saving energy and detergent 25 Programme overview 26 Possible program settings 28 0 Programme default settings 29 Temperature 29 Spin Speed 29 Ready in time 29 Memory programme 30 Additional programme settings30 Aqua Plus 30 SpeedPerfect 30 Reduced Iro...

Страница 4: ...ging the brightness of the touch display 41 Select deselect the memory function for drum care 41 Exiting setting mode 42 H Sensors 42 Automatic load sensing 42 Unbalanced load detection system 42 VoltCheck 42 2 Cleaning and maintenance 42 Machine housing control panel 43 Drum 43 Descaling 43 The drain pump is blocked emergency draining 43 The drain hose at the siphon is blocked 44 Filter in the wa...

Страница 5: ...oblems please contact your specialist dealer or our customer service Read and follow the operating and installation instructions and all other information provided with this appliance Retain the documents for subsequent use or for subsequent owners Safety instructions SafetyinstructionsThe following safety information and warnings are provided to protect you from injury and to prevent material dam...

Страница 6: ...ing plastic film or packing components children may become caught in these or pull them over their heads and suffocate Keep packaging plastic film and packing components away from children Warning Risk of poisoning Detergents and care products may result in poisoning if consumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of children Warning Ris...

Страница 7: ...the only way to be sure that it fulfils all the applicable regulations Warning Risk of electric shock fire material damage damage to the appliance If the appliance s mains cable is altered or damaged this may result in electric shock short circuiting or fire due to overheating The mains cable must not be kinked crushed or altered and must not come into contact with any heat sources Warning Risk of...

Страница 8: ...Route hoses and cables such that they do not constitute a tripping hazard Caution Material damage damage to the appliance If the water pressure is too high or too low the appliance may not be able to operate properly and it may also result in material damage or damage to the appliance Make sure that the water pressure in the water supply facility is at least 100 kPa 1 bar and does not exceed 1000 ...

Страница 9: ...washing it in the machine Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of injury If you support your weight sit on the appliance door when it is open the appliance may tip over which may result in injury Do not support your weight on the appliance door when it i...

Страница 10: ...products cleaning agents and softeners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the appliance Disconnect the appliance from the power supply pull out the plug Never take hold of the mains plug wi...

Страница 11: ...ntact with the surfaces of the appliance Therefore please note Do not allow these agents to come into contact with the surfaces of the appliance Clean the appliance with nothing but water and a soft damp cloth Remove any detergent spray or other residues immediately 7 Environmental protection EnvironmentalprotectionPackaging used appliance Tips on economical use Always fill the appliance with the ...

Страница 12: ...lashes Touch the touch display to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off only before the programme starts or after the programme ends If the appliance is not operated for a prolonged period it automatically switches off to save energy Press the main switch again to switch on the appliance If the washing will be dried in a dryer sele...

Страница 13: ... Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation...

Страница 14: ... transportation using transport locks If the transport locks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport l...

Страница 15: ...ot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not kink or squash the water supply hose Do not alter shorten cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers...

Страница 16: ...on e g when draining hot detergent solution into a washbasin Do not reach into the hot detergent solution Caution Water damage When water is being pumped away the outlet hose is under water pressure and may slip out of the wash basin or connection point Secure the outlet hose so that it cannot slip out Caution Damage to the appliance fabrics If the end of the outlet hose is immersed in the drained...

Страница 17: ... the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 Tighten the lock nut against the housing In doing so hold the foot tight and do not adjust its height The lock nuts on all four appliance feet must be screwed tightly against the housing Electrical connection Warning Danger of death There is a risk of electric shock if you touch live components Neve...

Страница 18: ...rst time The washing machine has been thoroughly tested before leaving the factory To remove any water that may be left over from testing run the first wash cycle without any laundry Notes The washing machine must be correctly installed and connected See Page 12 onwards Never use a damaged machine Notify your after sales service Preparatory work 1 Check the machine 2 Fill the w and M dispensers Pa...

Страница 19: ...ric softener can prevent the appliance from working correctly e g due to damage to the electronics Empty the dispensers before transporting the appliance Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten ...

Страница 20: ...iliarising yourself with your appliance FamiliarisingyourselfwithyourapplianceWashing machine 6 7 Detergent drawer Page 33 0 Controls 8 Washing machine door with handle 9S Opening the washing machine door 9T Closing the washing machine door Service flap ...

Страница 21: ...by repeatedly pressing on the relevant buttons on the display Caution Material damage damage to the appliance Exerting excessive pressure on the display may damage it Do not use a sharp object on the display or exert excessive pressure on it Main switch You can use the button to switch the appliance on and off 0 Programme selector You can turn the programme selector in both directions clockwise an...

Страница 22: ...s liquid detergent þ i DOS M w M w Automatically dispenses fabric softener or liquid detergent set the dispenser content Page 36 O 1 2 3 Off Aqua Plus additional rinse cycles SpeedPerfect Q Reduced Ironing T Prewash Soaking Rinse Stop no final spin œ U C B Û Appliance settings Notification signal operating signal touch display brightness drum care reminder function E 3 sec Child lock 3 sec control...

Страница 23: ...ues again Indicators symbolsandbuttons on the control panel Indicators and symbols for set ting values Setting Maximum spin speed depends on the appliance Other indicators and symbols Information on é Energy consumption æ Water consumption ã N O 0 Program status Prewash Wash Rinse Spin Rinse Stop è Door locked ù Detergent drawer open r Tap off water pressure too low Å Foam detected Ò Ò Ò Ò Program...

Страница 24: ... soiling together Some examples of soiling levels can be found on Page 25 Light Do not prewash select the SpeedPerfect setting if necessary Normal Heavy Load less laundry select a program with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soapy water do not rub Then wash the items of laundry with the appropriate program Stubborn or dried in stains can sometimes only b...

Страница 25: ...res Programme Easy Care cold max 60 C Detergent for delicates Suitable for delicate fine fabrics silk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives car...

Страница 26: ...ade from synthetic or blended fabrics 4 kg Yes Delicates Silk Delicate washable items made from silk viscose or synthetic fabrics Notes Particularly delicate items should be washed in a mesh washing bag Use a detergent that is suitable for machine washing deli cate fabrics or silk 2 kg Yes Wool p W Hand and machine washable items made from wool or contain ing wool Particularly gentle washing progr...

Страница 27: ...dicator will flash to remind you if you have not used a programme at 60 C or higher for a long time Notes Run the programme without laundry Use standard washing powder or a detergent that contains a bleaching agent Halve the amount of detergent to reduce foaming Do not use liquid detergent or detergent that is intended for woollens or delicates 0 kg No Super Quick 15 30 SuperQuick programmes lasti...

Страница 28: ...c 40 p Hard wearing items made from cotton or synthetic or blended fabrics Programme for normal laundry treatment at temperatures of up to 40 C The degree of soiling and the type of fabric are auto matically detected and the washing sequence and intelligent dosing are adjusted accordingly 6 kg Yes Programme Max temperature Max speed ý i DOS w þ i DOS M w Aqua Plus O Prewash T Soaking Rinse Stop Re...

Страница 29: ...rogram Setting 2 No spin the water is simply pumped out The laundry stays wet inside the drum e g for items that are not to be spun The maximum speed that can be set depends on the model and the program that has been selected Ready in time After selecting a programme the programme duration is displayed e g 1 51 in h min hours minutes Before the programme starts you can move the time at which the p...

Страница 30: ...anel for approx three seconds The programme is saved if all of the settings flash briefly To use the saved programme touch â briefly after you switch on the appliance To change the saved programme press and hold â again for approx three seconds after selecting the new settings Additional programme settings AdditionalprogrammesettingsYou can find an overview of all of the additional settings that c...

Страница 31: ...can soak your laundry as follows 1 Select i DOS or pour the detergent into the manual dosing compartment in accordance with the manufacturer s instructions 2 Select the Cottons i 30 C program and press the A button 3 Press the A button after approx 10 minutes The laundry will soak in the water 4 Leave the laundry to soak for as long as required then either press the A button again to resume the pr...

Страница 32: ...ck is active You must deactivate this before you can change settings or start the programme Page 34 In appliances with drum interior lighting The drum is lit after switching on the appliance after opening and closing the door and after starting a programme The light switches off automatically You can Use this programme and load laundry Page 33 Or select another programme Overview of programmes Pag...

Страница 33: ... on page 36 For programmes in which automatic dosing is not possible or not desired in which case intelligent dosing is deactivated you can add suitable detergent to the compartment in the detergent drawer for manual dosing Manual dosing on page 38 Start the programme Touch A on the control panel The programme starts and the A symbol lights up The door is locked and the corresponding è symbol ligh...

Страница 34: ...s possible If the display è goes out a top up is possible The door is then unlocked and can be opened To continue the programme touch A again The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remains locked when the water level or temperature is high or while the drum is turning...

Страница 35: ... so that any remaining water can evaporate Always wait until the programme ends otherwise the appliance could still be locked Then switch the appliance on and wait for it to unlock a Intelligent dosing system IntelligentdosingsystemFamiliarising yourself with i DOS i DOS Intelligent dosing system Your appliance has an intelligent dosing system for liquid detergent and fabric softener The optimum q...

Страница 36: ...ergent and fabric softener in the last wash cycle are then dosed which can be detected by a pump noise Automatic dosing can be activated or deactivated for each of the designated wash programmes separately Automatic dosing can also be activated or deactivated once the programme has started although this depends on which stage the programme is in To activate deactivate the function press ý i DOS w ...

Страница 37: ... this information Below is an example of detergent dosages on a packaging label If necessary adjust the basic dosages to the recommended load for the liquid detergent care product you are using the water hardness and or the degree of soiling Adjusting the basic dosage 1 Press and hold ý i DOS w and or þ i DOS M w for approx 3 seconds The basic dosage setting will be displayed 2 Change the setting ...

Страница 38: ...fabric softener as this can form lumps that may block the i DOS pump unit If you switch to a different liquid detergent or fabric softener type manufacturer etc empty the relevant dispenser completely and clean it beforehand Page 39 Manual dosing For programmes in which automatic dosing is not possible or desirable or in which it has been deactivated you will need to add detergent to the manual do...

Страница 39: ... detergent and or care product into the manual dosing compartment 3 Push in the detergent drawer Emptying the i DOS detergent drawer cleaning the i DOS detergent drawer and its housing cleaning the i DOS pump unit 1 Switch off the appliance 2 Pull out the detergent drawer 3 Press down the insert and remove the drawer completely 4 Press the pump unit insert and remove it ...

Страница 40: ...s These may be damaged if they come into contact with water Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the rear plug against water detergent and fabric softener residue 8 Clean the drawer inside surface and lids with a soft damp cloth or a hand shower 9 Dry the drawer lids and pump unit and put them back together 10 Clean the inside of the detergent drawer ...

Страница 41: ...ge the settings Changing the signal volume To do this touch N or M on the control panel until the required adjustment value for the volume of the information signals appears Adjustment values Exit setting mode or Touch œ again The display for the operating signals C and the preset volume light up Touch N or M to change the adjustment value as above Exit setting mode or Changing the brightness of t...

Страница 42: ...y unevenly distributed the speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 47 VoltCheck depending on the model The colon in the ready in Ready in Finished in display Flashes if the voltage is currently too low Pulses if insufficient voltage was detected during the programme Note Insufficient voltage may lead...

Страница 43: ...an Û 90 C programme without laundry Add washing powder Descaling Descaling should not be necessary if the detergent is measured out correctly However if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 52 The drain pump is blocked emergency draining Warning Risk of scalding When you wash ...

Страница 44: ...n hose residual water may leak out 3 Clean the drain hose and siphon connecting piece 4 Re attach the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked 1 Release water pressure in the supply hose a Turn off the tap b Select the Cottons programme c Start the programme and leave it to run for approx 70 seconds d Switch off the appliance e Pull out the...

Страница 45: ... the mains plug 2 Drain the water Page 43 3 Pull the emergency release downwards with a tool and release The door can then be opened Information on the display panel Display Cause remedy è off The door is unlocked at the end of the programme or when the programme is paused if more laundry can be added è is continuously lit While the programme is in progress Door locked Paused Temperature too high ...

Страница 46: ...etergent drawer in fully The pump unit is not inserted Insert the pump unit into the drawer lid w or M is flashing There is not enough detergent softener in the w or M dispenser Add more deter gent softener into the relevant dispenser Page 37 E 10 alternating with 00 10 or 20 The pump unit of the automatic dosing system is blocked Switch off the appliance Clean the pump unit Page 39 If this indica...

Страница 47: ... start Have you started the programme or selected ready in Ready in Fin ished in Is the door closed Is the childproof lock activated Deactivate it Page 34 Nothing happens when you press A ù lights up continuously The detergent drawer has not been pushed in fully Push the detergent drawer in fully Nothing happens when you press ý i DOS w or þ i DOS M w Is automatic dosing an option for the programm...

Страница 48: ...if required increase the basic dos age i DOS Setting the dosage on page 37 Use a different liquid detergent Ensure that the detergent softener has not congealed or formed lumps If required clean the detergent drawer and pump unit Page 39 Noises in the detergent drawer after switching on the appliance Not a fault a function test of the i DOS pump unit is being carried out Noises in the detergent dr...

Страница 49: ...e the appliance level Page 17 Are the appliance s feet secured Secure the appliance s feet Page 17 Have the transit bolts been removed Remove the transit bolts Page 14 The touch display does not work while the appli ance is running Has there been a power failure Have the fuses blown has the circuit breaker tripped Switch on replace the fuses If the fault occurs repeatedly call the after sales serv...

Страница 50: ...licates Silk 30 C 2 kg 0 20 kWh 35 l _ h Wool 30 C 2 kg 0 22 kWh 40 l _ h Values determined in accordance with IEC60456 2010 The observed values may deviate from the indicated values depending on water pressure water hard ness water inlet temperature ambient temperature type amount and soiling of laundry the detergent used fluctuations in the mains voltage and which additional functions are select...

Страница 51: ...kg Add the dry powder detergent into main wash dispenser before start After detergent is flushed in add the PBIS solution and anti sudsing agent as soon as possible Age of test loads The average age of test load around 10 20 times is recommended to replicate normal use Loading Procedure The items are loaded into the drum by circle first then by layers according to the table and picture below evenl...

Страница 52: ... a fault yourself contact customer services Cover page We will always find an appropriate solution in order to avoid unnecessary visits by engineers Please give customer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the ex...

Страница 53: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Страница 54: ...6 ...

Страница 55: ...6 ...

Страница 56: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

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