background image

34

Error messages

Customer service

Contact the Customer Service department if your 

appliance needs repair. Our representatives will be 

happy to provide details for an authorized service 

provider close to you.

E-Nr.

 and 

FD

 (serial) number:

When you contact Customer Service, please have the 

E-

Nr.

 (model number) and the 

FD

 (serial) number for your 

appliance available. You can find the identification plate 

with these numbers on this information on inside of the 

appliance door or on the back of the appliance.
Questions? Please contact us. We look forward to 

hearing from you!

Display

Fault

Measure

è

 flashes

Door not closed properly.

Check to be sure no laundry is caught in the washer 

door. Close the door securely.

r

Cold water tap not turned on.

Turn on the cold water tap.

Supply hose for cold water kinked 

or pinched closed.

Eliminate the cause, replace the hose if damage.

Strainer in water supply hose 

clogged.

Clean the water inlet strainer. 

~

 Cleaning the water inlet strainers; Page 28

Cold water pressure too low.

Eliminate the cause.

E:93
(Displayed at end of 

first cycle without hot 

water. Not displayed in 

subsequent cycles if 

hot water is not avail-

able. Reset after sec-

ond cycle with hot 

water)

Hot water tap not turned on.

Turn on the hot water tap.

Supply hose for hot water kinked or 

pinched closed.

Eliminate the cause, replace the hose if damage.

Hot water pressure too low.

Eliminate the cause.

Strainer in water supply hose 

clogged.

Connect both supply hoses (hot and cold water) for 

hot water appliances.

E:18

Too much detergent used or non-

HE detergent used. 

Å

displays at 

end of cycle.

Use less detergent for future loads. Only use HE deter-

gents. 

~

 Your washing machine is intended for; Page 5

Pump is blocked (obstructed).

Clean the washer drain hose and/or the drain pipe.
May need to perform pump maintenance to clear 

blockage. 

~

 Cleaning the drain pump; Page 29

E:32
(alternating display with 

END when program is 

finished)

Not a fault – the unbalanced load 

detection system has interrupted 

the spin cycle because the laundry 

is unevenly distributed.

Distribute small and large items of laundryevenly in the 

drum. If necessary, start an additional spin program.

E:23

Water in the base tub, appliance 

leaking.

Turn off the water tap. Call the after-sales service!

Others

Turn off machine, wait 5 seconds and turn on again. If 

the display shows again, call customer service. 

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Содержание WAT28402UC

Страница 1: ...en us Use and Care Manual Installation Instructions Washer WAT28402UC ...

Страница 2: ...ident you will enjoy the superior performance and reliability Please do not hesitate to contact our Customer Service department if you have any questions or comments about your new washer Thank you for choosing Bosch Visit our web site at www bosch home com us for more information and to view a selection of our products ...

Страница 3: ...aundry 19 Filling the detergent and additives compartments 20 Starting the cycle 21 Child lock 21 Selecting a different cycle 21 Pausing Adding a garment to the cycle 21 Cancel cycle 21 Cycle end 21 Removing laundry switching the appliance off 22 Signal 22 Laundry 23 Preparing the laundry 23 Sorting the Laundry 23 Identifying and treating stains 23 Laundry detergents and additives 24 Adding the co...

Страница 4: ...rranty If problems persist and service becomes necessary contact your dealer installer or an authorized service center Do not attempt to repair the appliance yourself Any work performed by unauthorized personnel may void the warranty If you are having a problem with your washing machine and are not pleased with the service you have received please follow these steps 1 Contact your installer or the...

Страница 5: ...on by qualified installers Installation in accordance with all regulatory requirements if in doubt have the appliance installed by a specialist familiar with these requirements Read the use and set up instructions and all other information included with the washer and act accordingly Keep documents for future use Importance and meaning of symbols Important safety information is contained in this m...

Страница 6: ...ny part of the washer including any protruding components such as the appliance door or a pullout shelf Use caution when draining hot water from the washer drum such as during pump maintenance or when using the emergency door open procedure Do not reach into the appliance if the wash drum is moving Do not tamper with the controls Do not repair or replace any part of the appliance or attempt any se...

Страница 7: ...contained in this manual Please retain this manual for future reference Standard features 17 7 lb 8 kg large drum capacity for regular cotton loads Low washing and spinning noise levels Large door opening featuring magnetic lock 180º opening angle Quality tested Every Bosch washer is thoroughly tested before leaving the factory As a result a small amount of residual water may remain in the washer ...

Страница 8: ...ing If the laundry will be dried in a dryer afterwards select spin speed according to the dryer manufacturer s instruction Dimensions and clearances required Appliance dimensions Length of power cord and water supply hoses Label Dimension U S Metric a width 23 6 in 60 cm b depth to front of door 25 in 64 cm c height minimum height maximum 33 2 in 33 8 in 85 cm 86 cm d side clearance door open 180 ...

Страница 9: ...coverings Clearance requirements Minimum A Both Sides 0 6 in 1 5 cm B Top 6 3 in 16 cm C Rear 2 5 in 6 4 cm D Front 2 4 in 6 1 cm Rear clearance as close to wall as venting or water connection will allow If the washer is installed with a dryer the greater rear clearance for the dryer venting is required for the laundry pair Ventilation area Minimum E Top 63 sq in 404 sq cm F Bottom 63 sq in 404 sq...

Страница 10: ...ezing or if it is located in a cabin that is being shut down for the winter any residual water in the pump or water inlet hose s must be drained Take care not to damage the washing machine Do not hold on to protruding parts e g door when lifting Do not push against the appliance door glass due to risk of damage In addition to the safety information listed here the local water and electric authorit...

Страница 11: ...ay with packaging and associated parts to avoid risk of choking or suffocation Disposal of Your Old Appliance Your old appliance can be recycled if it is no longer to be used Prior to disposing of your old appliance observe the following precautions to reduce safety risks 9 WARNING TO AVOID RISK OF INJURY OR DEATH DO THE FOLLOWING after unplugging the old appliance remove the electric power cord a...

Страница 12: ...he floor minimum of 1 18 in 30 mm thick Remove the transport bolts 9 CAUTION DAMAGE TO THE APPLIANCE OR INJURY POSSIBLE The machine is secured for transport with transport bolts Transport bolts that are not removed can damage the drum during operation of the machine the washer will vibrate and it will be much noisier during spin cycles if the transport bolts are not removed before use Be sure to r...

Страница 13: ...nstalled or upgraded flush the lines before installing the washing machine to remove any sand dirt or residue To prevent leakage or water damage follow the instructions in this chapter If in doubt have the appliance installed by an authorized technician Connect your washer to the wall faucets using the included AquaShield water supply hose Observe each of the following Only use the new water suppl...

Страница 14: ...d of the hose to the back of the washing machine as shown in the following pictures Be sure to use clamps and route hoses as instructed Hand tighten only Position hoses as shown when routing hoses to right side of washer facing from front Position hoses as shown when routing hoses to left side of washer facing from front PD PD ...

Страница 15: ...included with your washer Position the elbow on the drain hose 4 from end of hose as shown Insert this section of the drain hose into the drain pipe Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during use Sink siphon Secure the drain hose to the sink siphon using a Ø 0 9 1 6 in 20 44 mm hose clip available from a hardware sto...

Страница 16: ... is correct use a 17 mm open end wrench to tighten the locknut against the washer bottom The locknut should be tight against the bottom of the washer to lock the foot in place Electrical connection 9 WARNING ELECTRICAL SHOCK HAZARD Improper connection of the equipment grounding conductor may result in electric shock Have the appliance checked by a qualified technician or licensed electrician if yo...

Страница 17: ...e with all current regulations Transporting the washer Before transporting the washer 1 Disconnect the washer power cord from the wall outlet 2 Turn off the water supply to the washer 3 Disconnect water supply lines from the tap 4 Disconnect the drain hose from the drain location 5 Install the transport bolt assemblies as shown in the following images Remove the transport bolt hole covers 1 Remove...

Страница 18: ...le Spin Speed ranges No Spin Low Med High H Program status sequence Wash N Rinse O Spin 0 P 4 Digit Display for settings and information Finish time adjustable in 1h hour steps to 24 hours Program duration e g 2 40 hours minutes X SpeedPerfect G Prewash PW Extra Rinse 1 2 Additional program settings Indicator on setting is active Start Pause A starts or pauses the selected program lit steady progr...

Страница 19: ...ck Page 21 Use the cycle selector to select the desired cycle Turns in both directions The machine is switched on In the display field the cycle duration for the selected cycle appears and the indicator lamps for the pre set temperature and spin speed options light up Changing default cycle settings You can use the default settings or change them to your desired settings Touch the appropriate butt...

Страница 20: ...n opening the detergent drawer during operation detergent or laundry care products may spray out Open the drawer carefully In case of contact with detergent or laundry care products rinse the eyes or skin thoroughly In case of accidental ingestion consult a doctor NOTICE To prevent build up and possible clogging of water ways dilute thick fabric softener or other laundry care products with water P...

Страница 21: ...terruption set the cycle selector back to the initial cycle The symbol lights up again NOTICE The child lock can remain activated until the next cycle start even after switching the machine off Then you must deactivate the child lock before cycle start and if necessary activate it again after cycle start Selecting a different cycle If you have inadvertently started the wrong cycle you can change t...

Страница 22: ... energy saving mode is active To see display press any button Signal You can change the following settings volume for button signals volume for indicator signals To change these settings always activate adjustment mode first Activate adjustment mode 1 Select Cotton Normal on Position 1 The appliance is on 2 Hold down Start Pause and turn the Program Selector to the right Position 2 Release Start P...

Страница 23: ...e soiling and or a few light stains This could include clothing such as T shirts shirts or blouses that have been sweated in or worn several times Also tea towels hand towels or bed linen used for up to one week Net curtains without nicotine stains that have not been washed for up to a half year Heavy soiling Visible soiling and stains This could include kitchen towels fabric napkins baby bibs chi...

Страница 24: ...w cleanright eu Standard detergent with optical brighteners Suitable for white laundry made from linen or cotton Program Cottons Cold Extra hot Detergent for colors without bleach or optical brighteners Suitable for colored laundry made from linen or cotton Program Cottons Cold Hot Detergent for colors delicates without optical brighteners Suitable for colored laundry made from easy care and synth...

Страница 25: ...ox 15 minute cycle 1 3 load Hot Warm Cold High Med Low No spin Extra short program of approx 15 minutes suitable for small item of lightly soiled laundry Bulky Large Items 1 2 load 1 item Extra hot Hot Warm Cold High Med Low No spin Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care label Use detergent sparingly Note Wash large items s...

Страница 26: ...No additional detergent is required the soaking solution is used for washing Quick 30 approx 30 minute cycle 1 2 load Hot Warm Cold High Med Low No spin Easy care fabrics made of cot ton linen synthetic fibers or blended fabrics suitable for lightly soiled laun dry Delicates 1 3 load Hot Warm Cold Med Low No spin For delicate washable fabrics e g made of cotton satin syn thetic fibres or blended f...

Страница 27: ...one hour increments to a maximum of 24 h hours After selecting the desired washing program at the dial but before touching the Start button touch the Finish in button until the desired time is displayed e g 8 h then touch the Start button to start the washer NOTICE The cycle duration is included in the set Finish in time Here is an example of a 2hr 30min cycle time and an 8 h Finish in time 8 h is...

Страница 28: ...tain acids which may attack parts of the washing machine and may discolor the laundry Cleaning the detergent dispenser tray If there is a buildup of residual detergent or additives or if the softener compartment is not rinsed out well enough it may be helpful to clean the dispenser 1 Open the detergent dispenser tray fully Press down on the drawer catch 1 and pull the tray 2 from the washer housin...

Страница 29: ...re responsible for ensuring all safety precautions are followed when draining water from washer and or manually opening the washer door It may be necessary to clean the washer drain pump if the washer fails to drain sound of water being pumped from the washer cannot be heard when the washer should be draining and other nearby drains such as a sink are draining properly The washer pump can become b...

Страница 30: ...w out when the cover is removed Clean the interior of the pump housing removing any debris or foreign objects Check to be sure the impeller wheel at the back of the pump housing can now turn freely Remove any lint debris or detergent residue from the threads of the pump cover and the pump cover housing Replace the pump cover by screwing tightly into position Handle must be vertical 7 Reinstall the...

Страница 31: ...3 Allow the washer drum to come to a stand still no longer spinning 4 Before opening the washer door perform the drain procedure included in the pump maintenance section Cleaning the drain pump Page 29 5 Loosen screws and remove the protective foil 6 The washing machine door can then be opened Pull the emergency release downwards with a tool and release 7 The door can now be opened General Trouble...

Страница 32: ...her with a mixture of large and small wash items easier to distribute in the drum Cycle does not start Start Pause flashes Start Pause button not touched selected Touch the Start Pause button to start the cycle Washer door is not closed properly Check if laundry is caught in the door Close the door until a click is heard the cycle should start Cycle does not start Finish in Time is dis played Cycl...

Страница 33: ...spins To prevent always load the washer with a mixture of large and small wash items easier to distribute in the drum No spin took place laundry is still wet Load size too small Add more laundry Large items may have become entangled in the drum and could not be distributed by the Unbal anced Load Detection system spin cycle therefore canceled for safety reasons To prevent always load the washer wi...

Страница 34: ... in subsequent cycles if hot water is not avail able Reset after sec ond cycle with hot water Hot water tap not turned on Turn on the hot water tap Supply hose for hot water kinked or pinched closed Eliminate the cause replace the hose if damage Hot water pressure too low Eliminate the cause Strainer in water supply hose clogged Connect both supply hoses hot and cold water for hot water appliances...

Страница 35: ...tock appliances Repair Replace as Your Exclusive Remedy During this warranty period Bosch or one of its authorized service providers will repair your Product without charge to you subject to certain limitations stated herein if your Product proves to have been manufactured with a defect in materials or workmanship If reasonable attempts to repair the Product have been made without success then Bos...

Страница 36: ... altered defaced or removed service visits to teach you how to use the Product or visits where there is nothing wrong with the Product correction of installation problems you are solely responsible for any structure and setting for the Product including all electrical plumbing or other connecting facilities for proper foundation flooring and for any alterations including without limitation cabinet...

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Страница 40: ...1901 Main Street Suite 600 Irvine CA 92614 1 800 944 2904 www bosch home com 2012 BSH Home Appliances 9001002451 9001002451 9504 ...

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