Bosch WAN28299EP страница 38 Скачать руководство пользователя

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Troubleshooting

Fault

Cause and troubleshooting

lights up.

▶

Select a suitable programme for draining.
→

"Programmes", Page 23

flashes.

Door is not closed.

Close the door.

Press

inicio/Pausa+Carga

to start the pro-

gramme.

Laundry is caught in the door.

Open the door again.

Remove any trapped laundry.

Close the door.

Press

inicio/Pausa+Carga

to start the pro-

gramme.

All other error codes.

Malfunction

▶

Call the after-sales service.
→

"Customer Service", Page 46

"E:30/-20"

Solenoid valve defective.

▶

Call the after-sales service.
→

"Customer Service", Page 46

Detergent dosage is too high.

▶

Reduce the amount of detergent for the next wash-
ing cycle with the same load.

Additional water is added.

▶

Do not add any extra water to the appliance while it
is operating.

The appliance is not
working.

The mains plug of the power cord is not plugged in.

▶

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other
appliances are working.

The programme does
not start.

You have not pressed

inicio/Pausa+Carga

▶

Press

inicio/Pausa+Carga

Door is not closed.

Close the door.

Press

inicio/Pausa+Carga

to start the pro-

gramme.

Childproof lock is activated.

▶

→

"Deactivating the childproof lock", Page 31

Содержание WAN28299EP

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAN28299EP en User manual and installation instructions ...

Страница 2: ...supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 23 10 Accessories 27 11 Laundry 27 11 1 Preparing the laundry 27 12 Detergents and care products 28 13 Basic operation 28 13 1 Switching on the appliance 28 13 2 Set...

Страница 3: ...e detergent drawer 32 16 3 Cleaning the drain pump 33 17 Troubleshooting 36 17 1 Emergency release 45 18 Transportation storage and disposal 45 18 1 Removing the appliance 45 18 2 Inserting the transit bolts 45 18 3 Using the appliance again 45 18 4 Disposing of old appliance 46 19 Customer Service 46 19 1 Product number E Nr and production number FD 46 20 Consumption values 48 21 Technical data 4...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...s valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kPa 10 bar If the water press...

Страница 11: ... consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry and increa...

Страница 12: ...e properly or this may result in material damage or damage to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 27 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear af...

Страница 13: ...n joist floor Place the appli ance on a water resistant wooden board minimum thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Installation loca tion Requirements Against a wall Do not trap the hoses between the wall and the appliance 4 4 Rem...

Страница 14: ...4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose 2 Connect the water inlet hose to a tap 26 4 mm 3 4 3 Open the water tap carefully and check that the connection points are tight ...

Страница 15: ... cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 27 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 27 4 6 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly 1 Loosen the lock nuts using...

Страница 16: ...lectricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in clude a residual current circuit breaker 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 49 2 Check the mains plug is inserted pro...

Страница 17: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 33 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Страница 18: ...or main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 23 2 Programme selector Page 28 3 Display Page 20 4 Butto...

Страница 19: ... approx 1 litre of tap water into compartment II 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press inicio Pausa Carga Start Pause to start the pro gramme a The display shows the rema...

Страница 20: ...0 1 Ready in time Buttons Page 22 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The prog...

Страница 21: ...oltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the programme Note The programme will continue when the voltage is permissible again Voltage control system Flashes The programme has been paused because of impermissible voltage drops The voltage is permissible again and the programme will continue Note The programme duration is ...

Страница 22: ...ration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temp C Tem perature 90 C Adjust the temperature in C Centrif Spin Speed 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laundry remains in the rins ing water 3 Seg 3...

Страница 23: ... corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Note The temperature cannot be adjusted in this progr...

Страница 24: ...0 rpm 4 0 Delicado Seda Delicate Silk Wash delicate washable items made from silk vis cose and synthetic fabrics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Programme setting Max 40 C Max 800 rpm 2 0 Lana Lãs Wool Hand or machine washable items that are made from wool or contain wool To preven...

Страница 25: ...or delicate fabrics Programme setting Max 60 C Max 800 rpm 2 0 Sport Sportswear Wash sports and leisure items made from synthetic fibres microfibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Sintéticos programme to wash heavily soiled laundry Programme setting Max 40 C Max 800 rpm 2 0 Ropa oscura Roupa escura Dark Wash Wash dark coloured and ...

Страница 26: ...Programme Description Max load kg If you wish to reduce the programme duration to 15 minutes activate Speed Perfect The maximum load is reduced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 1 Speed Perfect activated ...

Страница 27: ...aded WMZ20490 11 Laundry Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry pre...

Страница 28: ... pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance operation 13 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home ...

Страница 29: ...rt and re move the detergent drawer 3 Insert the measuring aid 4 Insert the detergent drawer 13 6 Use the measuring aid for liquid detergent To add liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care ...

Страница 30: ...e activated Ready in time is paused 2 Press Termin repeatedly until the display indicates the desired Ready in time 3 Press inicio Pausa Carga The changed Ready in time is ac tivated 13 10 Adding laundry 1 Press inicio Pausa Carga The appliance pauses Note If appears it is not pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 C...

Страница 31: ...tons for approx 3 seconds a goes out in the display 15 Basic settings You can configure the basic settings for your appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 16 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to cle...

Страница 32: ... detergent drawer 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 3 Pull out the insert upwards 4 Clean the detergent drawer and in sert with water and a brush and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer ...

Страница 33: ...liance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8...

Страница 34: ... may remain in the drain pump unscrew the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Ensure that the impeller in the drain pump can rotate 4 Insert the pump cap 5 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 6 Insert and close the service flap 2 1 ...

Страница 35: ...lowing straight into the outlet in the next wash run the programme after you have emptied the drain pump 1 Turn on the water tap 2 Insert the mains plug 3 Switch on the appliance 4 Pour 1 litre of water into compart ment II 5 Select a suitable programme for draining Programmes Page 23 ...

Страница 36: ...ve Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 33 The water outlet hose is connected too high Install the water outlet hose ...

Страница 37: ...n possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed Water level measurement system is defective Call the after sales service Customer Service Page 46 lights up The automatic voltage control system detects an un authorised v...

Страница 38: ... dosage is too high Reduce the amount of detergent for the next wash ing cycle with the same load Additional water is added Do not add any extra water to the appliance while it is operating The appliance is not working The mains plug of the power cord is not plugged in Connect the appliance to the power supply The circuit breaker in the fuse box has tripped Check the circuit breaker in the fuse bo...

Страница 39: ...rogramme Page 30 Water level is too high Select a suitable programme for draining Programmes Page 23 Power failure Open the door using the emergency release Emergency release Page 45 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose a...

Страница 40: ...water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible p...

Страница 41: ...pliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Drum rotates water does not flow in Load detection is active Not a fault no action required Note The load detection can take up to two minutes Heavy foam build up Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into t...

Страница 42: ...er pressure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cle...

Страница 43: ... unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the ...

Страница 44: ...t hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 31 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Страница 45: ...moving the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 33 6 Detach the hoses 18 2 Inserting the transit bolts Secure the app...

Страница 46: ...roughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Страница 47: ...Customer Service en 47 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 48: ...0 00 Eco 40 602 2 5 2 33 0 195 30 0 24 1400 54 00 Algodón Al godão 20 C 9 0 3 28 0 370 90 0 23 1400 52 00 Algodón Al godão 40 C 9 0 3 28 1 350 90 0 45 1400 52 00 Algodón Al godão 60 C 9 0 3 28 1 450 90 0 55 1400 52 00 Sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 00 Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 00 Lana Lãs 30 C 2 0 0 40 0 200 40 0 22 800 25 00 1 Due to the influence of water pressure h...

Страница 49: ... of the wa ter outlet hose 150 cm Length of the power cable 160 cm 1 Depending on the appliance spe cifications You can find more information about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in t...

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Страница 52: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001625598 9001625598 011202 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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