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11
What to do if ...
ʑ
Water is leaking out.
Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not
dispensed.
$
Start
/Reload not selected?
Tap not turned on?
Filter blocked? Clean the filter
a
page 10
.
Supply hose kinked or trapped?
ʑ
Washing machine door
cannot be opened.
Safety function active. Programme stopped?
a
page 4
.
Is
Rinse Hold
(without final spin) selected?
a
page 3, 4.
Can be opened by emergency release only?
a
page 9.
ʑ
Programme does not
start.
$
Start/
Reload or
Ready in
time selected?
Washing machine door closed?
Childproof lock active? Deactivate
a
page 5
.
ʑ
Detergent solution is
not drained.
Is
Rinse Hold
(without final spin) selected?
a
page 3, 4.
Clean the detergent solution pump
a
page 10
.
Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
Not a fault - water below the visible area.
ʑ
Unsatisfactory spin
result.
Laundry wet/too damp.
Not a fault - the unbalanced-load detection system has cancelled the
spin cycle because of uneven distribution of the laundry.
Distribute small and large items of laundry evenly inside the drum.
S
Reduced Ironing
selected?
a
page 5.
Selected speed too low?
a
page 5
.
ʑ
The programme
duration changes
during the wash cycle.
Not a fault the programme sequence is optimised for the particular
wash process. This may result in changes to the programme duration
in the display field.
ʑ
Spin cycle performed
several times.
Not a fault - unbalanced load detection system adjusts the
imbalance.
ʑ
Residual water in the
compartment for care
products.
Not a fault - the action of the care product is not affected.
Clean the insert if necessary
a
page 9
.
ʑ
Odour formation in the
washing machine.
Run programme
L
Cottons 90 °C
without laundry. Use standard
detergent.
ʑ
Status display
³
1
flashes. Foam may
be coming out of the
detergent drawer.
Too much detergent used? Mix 1 tablespoon of fabric softener with
½ litre of water and pour into dispenser
II
(not for outdoor and down-
filled textiles!).
Reduce the detergent dosage for the next wash cycle.
ʑ
Intense noise
formation, vibrations
and wandering
during the spin cycle.
Are the appliance feet fixed?
Secure the appliance feet
a
Installation instructions
.
Transportation safety devices removed? Remove the transportation
safety devices
a
Installation instructions
.
ʑ
Noises during spin and
drain cycles.
Clean detergent-solution pump
a
page 10.
ʑ
Display panel/indicator
lamps do not function
during operation.
Power cut?
Fuses triggered? Reset/change the fuse.
If the fault occurs repeatedly, call customer services.
ʑ
Programme sequence
longer than usual.
Not a fault - unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
Not a fault - foam detection system active - adds an additional rinse
cycle.
ʑ
Detergent residues
on the laundry.
Occasionally, phosphate-free detergents contain water-insoluble
residues.
Select the
2
Rinse
/
c
Spin cycle or brush out the laundry after
washing.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to
Off
and remove the mains plug from the socket.
Turn off the water supply and call customer services
a
Installation instructions.
Washing machine
en
Instruction manual
