Faults and what to do about them
en
23
Information on the display panel
Faults and what to do about them
Display
Cause/Remedy
E:17
■
Tap turned on?
■
Water inlet hose kinked or blocked
■
Filter blocked? Clean filter
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■
Water pressure too low?
E:18
■
Loose debris is blocking the pump, clean the pump
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■
The drainage hose is blocked, clean it
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Page 21
Other displays
■
Switch off the appliance, wait 5 seconds and switch it back on.
■
If the display appears again, call the customer service.
Faults
Cause/Remedy
Water not flowing in.
Detergent not washed in.
■
Start
/Reload not selected?
■
Tap not open?
■
Filter blocked? Clean filter.
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■
Supply hose kinked or jammed?
■
Is there water in the drum?
The washing machine
door cannot be opened.
■
The programme does not end normally. Select any programme.
■
Is there water in the drum? Select the
0
Spin
programme.
■
The door can be opened via the emergency release only.
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Programme does not
start.
■
Start
/Reload or
Ready in
selected?
■
The washing machine door does not close correctly.
The additional function
could not be activated for
the selected programme.
Can the additional options be selected?
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The water has not
drained.
■
- - - (Rinse hold = without final spin) selected?
■
Clean the drain pump.
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Page 21
■
Clean the outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
The spin result is not sat-
isfactory.
■
Wash small and large items of laundry together.
■
Too low speed selected?
The spin cycle has acti-
vated several times.
Not a fault – unbalanced load detection system adjusts imbalance.
Foam is coming out of the
detergent drawer.
■
Too much detergent used?
Mix 1 tablespoon of fabric conditioner with ½ litre of water and pour into
dispenser
II
in the detergent drawer.
■
Reduce detergent dosage for the next wash cycle.
Dispenser not completely
rinsed out.
Remove the insert. Clean the detergent drawer and re-insert it.
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