43
en
Problem
Cause
Solution
Coffee is too
“bitter”.
The grinding setting is too
fine or the pre-ground cof-
fee is too fine.
Adjust the grinding unit to
a coarser setting or use
coarser pr
e
-ground coffee.
Unsuitable type of coffee.
Change type of coffee used.
Display shows
Error
Call hotline
The appliance has a fault.
Please call the hotline.
The water filter does not
stay in position in the water
tank (17).
The water filter is not
mounted correctly.
Firmly press the water filter
straight down into the tank
connection.
Display shows
Check
water tank
Water tank has been
incorrectly inserted or the
new water filter has not
been rinsed according to
instructions.
Insert the water tank correctly
or rinse the water filter accor-
ding to instructions and then
switch on.
Carbonated water in the
water tank.
Fill the water tank with fresh
tap water.
The coffee grounds are not
compact and are too wet.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to
a coarser or finer setting,
or use 2 level measuring
spoons of ground coffee.
Display shows
Clean brewing unit
Brewing unit (5) is soiled.
Clean brewing unit (5).
Too much pre-ground
coffee in the brewing
unit (5).
Clean brewing unit (5)
(pour in no more than 2
level measuring spoons of
ground coffee).
The brewing unit’s
mechanism is stiff.
Remove and clean the
brewing unit, see “Mainte-
nance and daily cleaning”.
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance as
described in the instructions.
Water dripped onto the in-
ner floor of the appliance
when the drip tray (8) was
removed.
Drip tray (8) removed too
early.
Wait a few seconds after
the last drink was dispensed
before removing the drip
tray (8).
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
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