29
01/2013
en
More Customer Service information is available online at www.tassimo.com
Problem
Possible!cause
Solution
P
Fill tank lights up
even though there is
sufficient water in the
tank.
The float in the water tank is
stuck.
Clean the water tank and
ensure that the float can
move.
P
6d
and
Q
6e
are
flashing simulta
neously and it is not
possible to prepare
drinks.
There is a fault on the
machine.
Turn the machine off using
the on/off switch, wait
approximately 5 minutes and
turn the machine back on.
If
P
6d
and
Q
6e
are still
flashing, please contact the
TASSIMO careline.
Q
Descale flashes
even though you are
using soft water.
Even soft water contains small
amounts of dissolved lime.
Descale the appliance.
Special descaling agents can
be obtained from
www.tassimo.com, the Bosch
customer service department
(article no. 310967, for contact
details, see page 150) or from
your retailer.