en-us
Troubleshooting
44
Issue
Cause and troubleshooting
Detergent residue is
present in the deter-
gent dispenser or
the tab collecting
tray.
Spray arms were blocked by dishware so deter-
gent was not rinsed out.
▶
Check that the spray arms are not blocked and
can rotate freely.
Detergent dispenser was damp when detergent
was added.
▶
Only add detergent to the detergent dispenser
when dry.
Excessive formation
of foam occurs.
Hand soap got in the rinse aid dispenser.
▶
Immediately add rinse aid to the dispenser.
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or machine care product used causes
excessive foaming.
▶
Change the brand of detergent.
Connection to home
network is not es-
tablished.
WLAN on router is not active.
▶
Check the wireless network connection of your
router.
WLAN display is
flashing.
Connection to home network is not available.
▶
Activate the wireless network connection on
your router.
Home Connect can-
not be implemented
correctly.
Home Connect set incorrectly.
▶
Please consult the documents supplied for
Home Connect.
There is a technical error.
▶
Please consult the information on support in
the documents supplied for Home Connect.
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid
2.
Set the amount of rinse aid to be dispensed.
"Setting the amount of rinse aid", Page 20
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶
Set the amount of rinse aid.
Display flashes.
Appliance door is not closed properly.
▶
Close the appliance door.
‒
Arrange the dishware so that no parts
project beyond the rack and prevent the ap-
pliance door from closing properly.