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Troubleshooting

52

Fault

Cause

Troubleshooting

Coloured coatings (blue, yel-
low, brown) that are difficult
or impossible to remove are
present inside the appliance
or on stainless steel table-
ware.

may not always be possible to com-
pletely remove deposits but they
are harmless to health.

Coloured deposits (yellow,
orange, brown) that are easy
to remove are present inside
the appliance (mainly at the
bottom).

The formation of films is due
to ingredients of food rem-
nants and tap water (limes-
cale) "soaplike".

1.

Check the setting of the water
softening system.

→ 

"Setting water softening system",

Page 30

2.

Add special salt.

→ 

"Adding special salt", Page 30

3.

If you are using combined deter-
gents (tabs), activate the water
softening system.
Follow the information about deter-
gents. 

→ 

"Information on detergents",

Page 34

Plastic parts inside the appli-
ance are discoloured.

Plastic parts inside the appli-
ance may become discol-
oured during the life of the
dishwasher.

Discolouration can come about and
will not impair functioning of the ap-
pliance.

Plastic parts are discol-
oured.

Washing temperature is too
low.

Select a programme with a higher
washing temperature.

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food
and do not prerinse tableware.

Removable streaks are
present on glasses, glass-
ware with a metallic appear-
ance and cutlery.

Amount of rinse aid to be
dispensed is set too high.

Set the rinse aid system to a lower
setting.

No rinse aid has been ad-
ded.

→ 

"Adding rinse aid", Page 32

Detergent residue is present
in the final rinse. Lid of the
detergent dispenser is
blocked by tableware items
and will not open fully.

1.

Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware. 

→ 

"Arrange tableware", Page 37

Items of tableware are blocking the
dispenser lid.

2.

Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.

Содержание SP Series

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SP en User manual ...

Страница 2: ...on for test institutes 21 Additional functions 21 Features 22 Top basket 23 Bottom basket 24 Cutlery basket 25 Cutlery drawer 25 Etagere 26 Folding prongs 26 Small items holder 27 Knife shelf 27 Baking sheet spray head 27 Basket heights 28 Before using for the first time 29 Performing initial start up 29 Water softening system 29 Overview of water hardness set tings 29 Setting water softening syst...

Страница 3: ...ning products 42 Tips on appliance care 42 Machine Care 1 42 Filter system 43 Cleaning spray arms 44 Troubleshooting 45 Appliance safety 45 Error code Fault display Sig nal 45 Washing results 47 Information on display panel 54 Malfunctions 54 Mechanical damage 55 Noise 56 Clean wastewater pump 57 Transportation storage and disposal 57 Removing the appliance 57 Protect appliance from frost 58 Trans...

Страница 4: ...ied in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experie...

Страница 5: ...h an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutt...

Страница 6: ...inuous worktop that is securely connected to adjacent cabinets WARNING Risk of burns If the appliance is not installed properly this may result in burns With free standing appliances ensure that they are installed with the back panel against a wall Safe use WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use on packagings of detergent and rinse ...

Страница 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Страница 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 58 Repairs to the appliance should only be carried out by trained specialist staff Incorrect repairs...

Страница 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Страница 10: ...appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance Safety systems Protect children from possible hazards resulting from the appli ance Depending on the features of the model the appliance comes with a Childproof lock Page 12 ...

Страница 11: ...at gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the appliance Make sure that the w...

Страница 12: ...Door lock The door lock is a mechanical safety system and makes it more difficult to open the appliance door You can activate or deactivate the door lock WARNING Risk of suffocation Children may become trapped in the appliance and thus suffocate Activate the door lock and close the appliance door Opening appliance door Page 38 Activating the door lock Note The door lock remains activ ated until it...

Страница 13: ...or1 The AquaSensor is an optical meas uring device light barrier which measures the turbidity of the washing water You can save water with the AquaSensor Use of the AquaSensor depends on the programme If the soiling level is low the washing water is used in the next wash cycle so reducing water consumption by 3 6 litres If the soil ing level is is greater the washing water is drained off and repla...

Страница 14: ...ng water connec tion Page 14 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When...

Страница 15: ...alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug i...

Страница 16: ...th your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 5 6 7 8 9 10 11 12 13 14 4 1 Rating plate Rating plate with E number and FD number Page 59 The data you need for Customer Service Page 58 1 Depending on the appliance specifications ...

Страница 17: ...the appliance Overview of basic settings Page 40 10 Etagere Etagere Page 26 11 Upper spray arms The upper spray arms wash the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 12 Lower spray arm The lower spray arm washes the tableware in the bot tom basket If the tableware has not been washed properly clean the spray arms Cl...

Страница 18: ...nse aid system Page 32 6 Programme buttons and additional functions Programmes Page 19 Additional functions Page 21 7 Start button and reset button Starting the programme Page 39 Terminating the programme Page 39 8 Timer programming Setting timer programming Page 39 9 Door opener1 Opening the appliance door Page 38 10 Display The display shows information about the remain ing running time or the b...

Страница 19: ...elate to normal conditions and a water hard ness of 16 20 E Different influen cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme se quence Additional functions Intensive 70 Tableware Washing pots and pans non fragile tableware and cut lery Level of soiling Removing stubborn burned or dried on food remnants con taining starch and protein When u...

Страница 20: ...Rinsing 65 C Drying IntensiveZone Half Load HygienePlus ExtraDry Shine Dry Additional func tions Page 21 Glass 40 Tableware Cleaning delicate tableware cutlery temperature sensit ive plastics glasses and stemware in the stemware basket Level of soiling Removing lightly ad hering fresh food remnants Particularly gentle PreRinse Cleaning 40 C Intermediate rinse Rinsing 60 C Drying IntensiveZone Vari...

Страница 21: ...te cleaning Cold rinse suitable Pre Rinse None Machine Care Machine Care 70 C None Information for test institutes Test institutes are provided with in formation for comparability tests e g according to EN60436 These are the conditions for conduct ing the tests however they are not the results or consumption values E mail enquiries to dishwasher test appliances com The product number E Nr and the ...

Страница 22: ...ifferent soil ing levels e g place very soiled pots and pans in the bottom bas ket and normally soiled tableware in the top basket The spray pressure in the bottom basket is in creased and the max imum programme tem perature held longer This will increase the running time and en ergy consumption Additional func tion Use ExtraDry For a better drying res ult the final rinse tem perature is increased...

Страница 23: ... basket from sud denly dropping down hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket The basket can then slip down slightly 4 Raise or lower the basket evenly to the right level Basket heights Page 28 Check that the basket is level on both sides 5 Slide the basket back in Adjusting top basket with pairs of rollers To wash large i...

Страница 24: ...Basket heights Page 28 Check that the basket is level on both sides 4 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 34 cm1 can be arranged as shown 1 Depending on the appliance specifications ...

Страница 25: ...onger wider items of cutlery 1 Reorganising cutlery drawer1 You can fold down the side shelves and front prongs to make more space for longer wider items of cut lery 1 To fold down a side shelf push the lever forwards and fold down the side shelf 2 To fold down the front prongs push the lever forwards and fold down the prongs 1 2 3 Tip If you want to return the cutlery drawer to the original posit...

Страница 26: ...pwards 2 3 1 1 2 2 Position the etagere at a slight angle and move to the right height 3 Push the etagere down a The etagere clicks into position Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold...

Страница 27: ...rays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown to ensure that the spray jet can reach all parts Note Check that the appliance is al ways operated with the top basket or the baking sheet spray head Inserting baking sheet spray head Use the baking sheet spray head in stead of the top basket to clean large trays grilles and plates 1 Remove top basket 2 Insert the baking sh...

Страница 28: ... cutlery basket Level Top basket Bottom basket 1 max ø 22 cm 31 cm 2 max ø 24 5 cm 27 5 cm 3 max ø 27 cm 25 cm Appliance height 81 5 cm with cutlery drawer Level Top basket Bottom basket 1 max ø 16 cm 31 cm 2 max ø 18 5 cm 27 5 cm 3 max ø 21 cm 25 cm Appliance height 86 5 cm with cutlery basket Level Top basket Bottom basket 1 max ø 24 cm 34 cm 2 max ø 26 5 cm 30 5 cm 3 max ø 29 cm 28 cm Appliance...

Страница 29: ... parts of the appliance may become blocked To ensure good dishwashing results you can treat the water with special salt and the water softening system To avoid damage to the appliance water with a hardness above 9 E must be softened Overview of water hardness settings You can find an overview of the water hardness values that can be selected here You can find out how hard your water is from your l...

Страница 30: ...ed depends on the wa ter hardness the higher the water hardness the greater the amount of special salt required ATTENTION Detergent may damage the water softening system Only fill the dispenser of the wa ter softening system with special dishwasher salt Special salt can damage the tub due to corrosion To make sure that any special salt that escapes is washed out of the tub add the special salt to ...

Страница 31: ...ystem In order to obtain fault free function of the water softening system the appli ance performs reheating of the water softening system at regular intervals Regeneration of the water softening system takes place before the end of the main rinse cycle in all pro grammes It will increase the run time and consumption values e g water and electricity Overview of consumption values with regeneration...

Страница 32: ...dd rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 Hold programme button A and press repeatedly ...

Страница 33: ...em is switched off and the rinse aid refill indicator is deactivated Detergent Detergent Detergent Find out which detergents are suit able for your appliance Suitable detergents Only use detergents that are suitable for dishwashers Both separate and combined detergents are suitable For optimum washing and drying res ults use separate detergent adding Special salt Page 30 and Rinse aid Page 32 sepa...

Страница 34: ... also rinse aid and salt re placement substances 3in1 and depending on the combination 4in1 5in1 additional components such as glass protection or stainless steel cleaner According to manufacturers com bined detergents generally only func tion up to a water hardness of 26 E With a water hardness above 26 E you will need to add special salt and rinse aid For the best washing and drying results we r...

Страница 35: ...operly with combined detergents The function of rinse aid is limited with combined detergents You will generally get better results using rinse aid Use tablets with a special drying performance Adding detergent 1 To open the detergent dispenser press the locking latch 2 Add the detergent to the dry deter gent dispenser 15 ml 25 ml 50 ml If you are using tablets one is enough Insert the tablets in ...

Страница 36: ...le ware is not dish washer safe Items of cutlery and tableware made from wood Decorated glass ware antique and hand crafted table ware Plastic parts not resistant to heat Tableware made from copper or tin Tableware soiled with ash wax lub ricating grease or paint Very small items of tableware Only put tableware in the dishwasher if it is marked as dish washer safe by the manufacturer Glass and tab...

Страница 37: ...For better washing and drying res ults position items with curves or recesses at an angle so the water can run off 1 Remove large remnants of food from your tableware To save resources do not pre rinse tableware under running wa ter 2 Observe the following when arran ging tableware Put heavily soiled tableware in the bottom basket e g pans The more powerful the spray jet the better the dishwashing...

Страница 38: ...o 50 programme is an es pecially environmentally friendly programme and ideal for normally soiled tableware It is the most effi cient programme for the combina tion of energy water consumption for this type of tableware and evid ences conformity with the EU Eco design Directive If you do not perform any actions on the appliance for 15 minutes the appliance will automatically switch off Setting a p...

Страница 39: ... has ended the appliance will switch off after 4 seconds Interrupting programme Note When you open the appliance door once the appliance has heated up leave the door slightly ajar for a few minutes and then close it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to...

Страница 40: ... Setting the amount of rinse aid Page 32 Switch the rinse aid system off with level r 00 Intensive drying d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 01 Set cold water or hot water connec tio...

Страница 41: ...vel with the cabinet front fitted flush If the appli ance door is not completely closed the spot of light will flash The pro gramme has ended when the spot of light is no longer visible on the floor Level I 00 switches InfoLightoff Tone volume b 02 1 b 00 b 03 Adjustment of tone volume End of programme indicated by an audible signal tone Level b 00 switches the signal tone off 1 Factory setting ma...

Страница 42: ...s Only use suitable cleaning products to clean your appliance Safe use Page 11 Tips on appliance care Follow the tips on appliance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy ...

Страница 43: ...e Care will go out automatically Follow the safety instructions and the directions for use on the pack agings of the machine care products 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean filters 3 Add the machine care product to the appliance 4 Press 5 Press a The Machine Care programme is run a As soon as machine care has fin ished the indicator for Machine Care goes out Fil...

Страница 44: ...r system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arms and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray...

Страница 45: ...ot be opened easily Childproof lock is activated Open the appliance door Page 38 Error code Fault display Signal Fault Cause Troubleshooting E 12 lights up Heating element is furred up 1 Descale the appliance 2 Operate the appliance with the Wa ter softening system E 14 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 58 E 15 lights up Water prot...

Страница 46: ... leaks 10 Restore the power supply 11 Switch the appliance on E 22 lights up 1 Filters are soiled or blocked Clean the filters Cleaning filters Page 43 E 24 lights up Wastewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Se...

Страница 47: ...01 to E 30 A technical fault is present 1 Press 2 Unplug the appliance or switch off the fuse 3 Wait at least 2 minutes 4 Insert the mains plug of the appli ance in a socket or switch on the fuse 5 Switch the appliance on 6 If the problem occurs again Press Turn off the water tap Pull out the mains plug Contact Customer Service Page 58 and give the er ror code Washing results Fault Cause Troublesh...

Страница 48: ...the programme has ended Rinse aid used has a limited drying performance Use a name brand rinse aid Eco products may have limited ef fectiveness Plastic tableware is not dry Not a fault As plastic does not store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer 1 Arrange the cutlery properl...

Страница 49: ...rs are soiled Clean the filters Cleaning filters Page 43 Filters are inserted incor rectly and or not engaged 1 Insert the filters properly Filter system Page 43 2 Engage the filters Washing programme selec ted too weak Select a more intensive washing programme Adjust the sensitivity of the sensors Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling ...

Страница 50: ...fect and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 33 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive pro gramme Position tableware at an angle Arrange tableware Page 37 Use rinse aid Rinse aid Page 32 ...

Страница 51: ... tableware Washing temperature is too low Select a programme with a higher washing temperature Too little detergent is being used or is unsuitable Use a suitable Detergent Page 33 and follow the manufac turer s instructions for the amount to be used Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large remna...

Страница 52: ...ay become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the ap pliance Plastic parts are discol oured Washing temperature is too low Select a programme with a higher washing temperature Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely removed Only remove large rem...

Страница 53: ...istant Knife blades are often more severely af fected Use rust resistant tableware Cutlery may also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray...

Страница 54: ...ount of rinse aid Page 32 Display flashes Appliance door is not closed properly Close the appliance door Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly Machine Care indicator lights up Machine care is recommen ded Run the Machine Care programme without tableware Use a special machine care product The indicator will go out autom...

Страница 55: ...he programme or cuts out Appliance door is not closed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been remo...

Страница 56: ...allation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light ...

Страница 57: ...ver inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prepa...

Страница 58: ... materials can be re claimed by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord ...

Страница 59: ...your appliance s de tails and the Customer Service tele phone number to find them again quickly AQUA STOP guarantee1 In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we will provide a re placement under the following condi tions If our Aqua Stop system is defect ive and causes water damage we will make good the damage f...

Страница 60: ...ce settings This product contains light sources from energy efficiency class G These light sources are available as a spare part and should only be replaced by trained specialist staff 1 More information about your model can be found online at https en ergylabel bsh group com2 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet b...

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Страница 64: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001496378 9001496378 001...

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