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TroubleshootingNL

Malfunction

Cause

To fix an issue

Device cannot be 

switched on or operated.

3.

Connect the device to the 

mains.

4.

Turn on the device.

The device does not start.

Fuse of the house 

installation is not OK.

Check the fuse of the house 

installation.

Power cord is not 

connected.

1.

Check if the socket is 

working.

2.

Check whether the connecting cable is 

properly connected to the mains 
socket and to the back of the 
appliance.

Appliance door is not 
completely closed.

Close the appliance door.

Program starts 
automatically.

The program has not 

ended.

"Cancel program", 

page 35

Device hangs in a 

program or shuts down.

Appliance door is not 
completely closed.

Close the appliance door.

Power and/or water supply 
is interrupted.

1. Check the power supply.

2.

Check the water supply.

The upper basket presses against 
the inner door and prevents the 
appliance door from closing 
properly.

Check whether the rear wall 

of the device is pressed in by 

a socket or non-

disassembled hose holder.

Arrange the crockery in such a way 
that no crockery parts protrude over 
the crockery basket and prevent the 
appliance door from closing properly.

Mechanical damage

Malfunction

Cause

To fix an issue

Appliance door cannot 

be closed.

The door lock has 

tripped.

Close the appliance door with more 
force.

Door blocked due to an 
installation error.

Check whether the device has been 
installed correctly.

The appliance door, door panel 

or attachments must not hit 

adjacent cupboards and the 

worktop when closing.

55

Содержание SMU4HAS48E

Страница 1: ...dishwasher SMU4HAS48E NL Instructions Registeryour new device on MyBosch now and get free benefits bosch home com welcome Translated from Dutch to English www onlinedoctranslator com ...

Страница 2: ... 28 Set up and connection 14 Scope of delivery 14 Switch off the rinse system 28 Detergent 29 Suitable detergents 29 Unsuitable dishwashing detergent 30 Setting up and connecting the device 14 Waste water connection 14 Drinking water connection 15 Electrical connection 15 Notes on detergents 30 Filling detergent 31 Getting to know your device 16 Device 16 Controls 17 Crockery 31 Damage to glass an...

Страница 3: ...osis 39 Software update 39 Personal data protection windows 39 Declaration of Conformity 40 Cleaning and maintenance 40 Cleaning the rinse aid dispenser 40 Detergent 40 Device maintenance tips 40 Machine cleaning 41 Sieving System 42 Cleaning Spray Arms 43 Troubleshooting 44 Error code error indication signal 44 Washing result 46 Home Connect problem 53 Indications on the display 54 Malfunctions 5...

Страница 4: ...ransport damage Destination of the device In order to use the appliance safely and correctly please observe the instructions for its intended use Only use the device according to this manual to wash dishes for domestic use and in enclosed spaces within the sly environment to an altitude of 4000 m above sea level Restriction of the users Prevent risks for children and vulnerable persons This applia...

Страница 5: ...ordance with the information on the type plate Only connect the device to a mains supply with alternating current via a properly installed earthing socket The protective earth system of the electrical house installation must be installed in accordance with the electrical engineering regulations Never power the device via an external switching device e g a time switch or remote control When the dev...

Страница 6: ...power cord is too short contact customer service Only use adapters approved by the manufacturer WARNING Risk of injury The hinges move when opening and closing the appliance door and can cause injuries If underfloor or built in appliances are not located in a niche and a side wall is therefore accessible the side hinge area must be covered The covers are available from specialist dealers or from o...

Страница 7: ...vents in the washing area of the appliance Highly corrosive alkaline or strongly acidic cleaning agents parts in combination with aluminum objects in the washing area of the appliance can lead to explosions Never use highly corrosive alkaline or strongly acidic cleaning agents especially those for professional or industrial use in combination with aluminum objects e g grease filters from extractor...

Страница 8: ...ded crockery baskets can lead to the appliance tipping over Never overload the crockery baskets on free standing appliances WARNING Danger of electric shock Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity Do not use a steam cleaner or high pressure cleaner to clean the appliance Damaged power cord insulatio...

Страница 9: ... the fuse box and close the tap Please contact customer service Page 59 Only qualified personnel may carry out repairs on the device Improper repairs are dangerous Only qualified personnel may carry out repairs on the device Only original spare parts may be used for repair of the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufa...

Страница 10: ...r closes WARNING Danger of crushing Children can become trapped between the appliance door and the cupboard doors below with appliances built high Watch out for children when opening and closing the appliance door WARNING Risk of corrosion Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appl...

Страница 11: ...SafetyNL WARNING Choking hazard Children can lock themselves in the appliance and suffocate If present use the child lock Never allow children to play with or operate the appliance 11 ...

Страница 12: ...er installation of the device may cause damage If the dishwasher is installed below or above other household appliances the information on installation in conjunction with the dishwasher in the installation instructions for the respective household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject please check ...

Страница 13: ... you only need to wash a few dishes you can use the Half load option 1 The program is adapted to the smaller load and the consumption values are reduced Additional functions page 21 m m environmental protection and savings environmental protection and Aquasensor savings The aquasensor is an optical measuring device photocell with which the turbidity of the washing water is measured Water can be sa...

Страница 14: ...ter stains disappear after the first wash cycle Pay attention to a firm position 6 Install the drain water connection Page 14 7 Install the drinking water connection Page 15 The delivery consists of Dishwasher Instructions Assembly instructions Guarantee mounting material Steam protection plate Power cord Quick guide 8 Connect the device to the power Waste water connection Connect the appliance to...

Страница 15: ...at the drinking water connection is not kinked crushed or entangled Electrical connection Connect the device to the mains Connecting the appliance electrically Clues Take the safety rules Page 5heed Only connect the device on an AC voltage of 220 240 V and 50 Hz or 60 Hz Please note that the wa The protection system only works when the device is supplied with power 1 Connect the appliance plug of ...

Страница 16: ...ow your device Learn more about the components of your device Device Here you will find an overview of the components of your device 7 8 6 9 5 4 10 3 11 2 1 12 1 Nameplate Type plate with E number and FD number Page 59 You need this information for the service Page 59 1Depending on the device version 16 ...

Страница 17: ...he detergent dispenser into the tablet compartment where the tabs can dissolve optimally 7 Upper crockery basket Etagère1 Upper spray arm Top crockery basket Page 21 Etagère Page 23 8 9 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 43 10 Sieving System cutlery basket Rinse aid reservoir Sieve sys...

Страница 18: ... Page 37 Water supply indication 3 4 5 6 7 If you pressed for approx 3 seconds open the basic settings 8 Start button Program keys and additional functions Start program Page 34 9 Programs Page 19 Additional Features Page 21 10 Route Start Sta Display em Re mote rt Page 38 to make Page 34 Sta 11 choose rttime Time setting 12 The display shows information about the time remaining or basic settings ...

Страница 19: ...ollution Very caked in burnt or dried up remove food residues containing starch or protein Intensive Pre rinse Cleaning 70 C Intermediate rinse Rinse aid 69 C To dry All Additional functions page 21 Intensive 70 China Mixed crockery and clean cutlery Degree of pollution Slightly dried up in the household to remove usual food residues Sensor optimized Becomes dependent on the degree of contaminatio...

Страница 20: ...ome Connect app and store them under the button 1 Test institutes receive instructions for comparison tests e g according to EN60436 These are the conditions for conducting the tests not the results or consumption values Inquiry by email to dishwasher test appliances com The product number E Nr and the production number FD are required which you will find on the type plate on the appliance door Sa...

Страница 21: ...With few crockery switch Less detergent in the dishwasher then make a bowl for a full load is recommended The running time is short The water and energy consumption are low half load knife rack 1 To create space for larger dishes you can adjust the height of the upper basket Adjusting the upper basket with side levers To wash large items of crockery in the crockery baskets you can adjust the shelf...

Страница 22: ...er or raise the dish basket evenly to the desired position Cutlery basket heights page 24 cutlery basket 1 Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown Make sure that the upper basket is level on both sides 5 Push in the upper crockery basket 1a fhank elijk of the device version 22 ...

Страница 23: ...ports 1 Use the etagère and the space below it for storing small cups and glasses or for larger pieces of cutlery such as ladles or pre cut cutlery Fold over folding plate supports1 If you don t need the flip up plate supports flip them over 1 Push the lever forward and fold over the folding plate supports 1 2 If you do not need the etagère you can fold it up 2 To use the folding plate supports ag...

Страница 24: ...d Page 28 When using the device for the first time or resetting it to factory settings you need to make settings Tip You can change these settings and other basic settings Page 36 change at any time Tip Connect your device to a mobile end device You can make all settings conveniently via the Home Connect app Quick start with Home Connect page 38 O O hardening system hardening system O huh hardenin...

Страница 25: ...tening salt and you can switch off the water softening Switching off water softening page 26 4 Just as often on the desired water hardness has been set press until The factory setting is H04 5 To save the settings press for about 3 seconds to press Softening salt You can soften the water with softening salt Set water softening Filling softening salt Set the device to the water hardness If the Refi...

Страница 26: ...ing to the manufacturer s instructions combined dishwasher detergents with salt substitutes can only be used up to a degree of hardness of 21 dH without adding softening salt The water hardness is 0 6 dH You do not need to use softening salt 1 Open the lid of the softening salt reservoir and remove it 2 When using for the first time fill the reservoir completely with water 3 NoteOnly use dishwashe...

Страница 27: ...id for household dishwashers Overview of the consumption values when regenerating the softening system Filling rinse aid If the rinse aid refill indicator lights up add rinse aid Only use rinse aid for household dishwashers Here you will find an overview of the maximum additional runtime and consumption values when regenerating the softening system 1 Press and lift the tab on the lid of the rinse ...

Страница 28: ... place Set the rinse aid amount If streaks or water spots remain on the dishes adjust the amount of rinse aid 1 Press 2 Approx 3 seconds on to access the basic settings Busy 1 Press aThe display shows Hxx aThe display shows 2 Approx 3 seconds on to access the basic settings Busy reflected to give 3 Just as often on until the display shows the factory set value r05 to press aThe display shows Hxx a...

Страница 29: ... with shortened programmes Page 19 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the following Select only a program without pre rinse phase Do not give time setting for the programs tart in NoteFollow the manufacturer s instructions for any...

Страница 30: ...ollow the directions for detergents for daily use Detergents with the indication thing Bio or Eco usually contain for environmental reasons lower amounts of active substances or certain substances even not at all This may limit the cleaning effect Adjust the rinse system and the water softening on the non combined or combined detergent used Combined dishwashing detergents According to the manufact...

Страница 31: ...lve evenly 50ml 25 ml 15ml Tip If you use powder detergent and select a program with pre rinse you can additionally sprinkle some detergent on the inner door of the appliance If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent follow the manufacturer s dosing instructions and the dosing format of the detergent dispenser With a normal degree of soil...

Страница 32: ...ax grease and paint is polluted Very small piece know crockery Wash only dishes good that the manufacturer has ser resistant is on marked The water temperature of the program is too high Choose a program with lower temperature run Remove glass and cutlery from the appliance shortly after the end of the programme Sorting out crockery Arrange the dishes correctly to achieve optimum washing results a...

Страница 33: ...washing result Place dishes in the appliance in a safe and stable position to prevent damage to the dishes Arrange cutlery with the pointed and sharp side down to avoid injuries Place crockery with the opening downwards so that no water remains in them Do not block the spray arms so that they can rotate g t k t 1 To avoid water drops falling on the dishes unload the dishes from bottom to top 2 Che...

Страница 34: ... You can view the current program borrow change by aborting the program Cancel program page 35 To save energy it is appliance switches off automatically 1 minute after program end If you open the door immediately after the program has ended the appliance will switch off after 4 seconds Press the program button Programs Page 19 aThe program is set and the program button flashes aThe remaining progr...

Страница 35: ...oor ajar for a few minutes and then close it In this way you prevent an overpressure occurring in the appliance and the appliance door from jumping open 1 Press aThe program is saved and the device turns off 2 Press to continue the program Cancel program To end a program prematurely or to change a program that has started you must cancel the active program Approx Press for 4 seconds aAll indicator...

Страница 36: ... When rinsing the temperature is increased which results in better drying results As a result the running time may increase slightly NoteNot suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A001 A00 A01 Set cold water connection or hot water connection Only set the device to Hot water if the hot water is prepared in an energy efficient manner and i...

Страница 37: ... device is network capable Connect your appliance to a mobile terminal device to be able to operate functions via the Home Connect app The Home Connect services are not available in every country The availability of the Home Connect function depends on the availability of the Home Connect services in your country Information on this can be found at www home connect com In order to use Home Connect...

Страница 38: ...fety Page 4 1 Scan the QR code using the Home Connect app Quick start with Home Connect Connect the device quickly and easily to a mobile end device 2 Follow the instructions of the Home Connect app Install app 1 Install the Home Connect app on your mobile terminal device Home Connect settings Adapt Home Connect to your needs You will find the Home Connect settings in the basic settings of your ap...

Страница 39: ...ys and the MAC address of the built in Wi Fi communication module Wi Fi Security Certificate communication module for information security of the connection The current software and hardware version of your home appliance Status of any previous reset to factory settings impressions When you open the appliance door the function is automatically deactivated aButton is lit Tip To deactivate the funct...

Страница 40: ...ce cleaning and maintenance 4 Start the program without dishes Page 34 R R endingand maintenance clean and maintain your device carefully to make sure it works well for a long time Detergent Only use suitable cleaning agents to clean the device Safe use Page 12 Cleaning the rinse aid container WARNING Health hazard The use of chlorinated cleaning agents can lead to health damage Never use chlorina...

Страница 41: ...at and Lime Detergent Placement Liquid machine care product or powdered machine descaler Interior of the appliance e g bottle hung in the cutlery basket or powder in the interior 2 Food scraps and deposits Machine cleaner Detergent dispenser For optimum cleaning performance the program doses the cleaners separately from each other in the respective cleaning phase This requires the correct placemen...

Страница 42: ...icrosieve fine sieve coarse sieve 1 Remove coarse soiling in the interior with a damp cloth 2 2 Clean the seven 3 3 Place the machine care product in the interior of the machine Cleaning sieves Contaminants from the wash water can clog the sieves Only use machine care products specially designed for dishwashers 1 Check the sieves for food residues after each wash 4 Pour the machine cleaner into th...

Страница 43: ...pray arm upwards 5 Clean the sieve elements under running water Carefully clean the dirt edge between the coarse and fine sieve 6 Assemble the screening system Check that the coarse sieve locking cams are engaged 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 7 Insert the sieve system into the device and turn the coarse sieve clockwise Check ...

Страница 44: ...g element 1 Descale the appliance 2 Use the appliance with the water softener E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 59 E 31 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 59 E 34 00 lights up alternately Water flows continuously into the device 1 Close the tap 2 C...

Страница 45: ...ernately The water is not pumped out Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the siphon and open it if necessary Drain pump cover is loose Make the cover of the drain pump Page 57well fixed E 61 02 lights up alternately Drain pump is blocked Clean the drain pump Cleaning the drain pump page ...

Страница 46: ...act the service department Page 59and state the error code Washing result Malfunction Crockery is not dry Cause To fix an issue No rinse aid has been used or the dosage is set too low 1 Fill the rinse agent Page 27Bee 2 Set the amount of rinse aid Setting the rinse aid amount Page 28 The program or program option has no drying phase or a drying phase that is too short Select a program with drying ...

Страница 47: ...e Use a quality rinse aid Eco products may have a limited effect Plastic dishes are not dry No mistake Due to a lower heat storage capacity dries plastic worse No solution available Cutlery is not dry Cutlery is not properly placed in the cutlery basket or drawer Drops may form at the touch points of the cutlery 1 If possible arrange the cutlery separately from each other Page 32 2 Avoid touch poi...

Страница 48: ...2 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieving System Page 42 2 Secure the seven Washing program too weak chosen Select a more powerful rinse programme Programs Page 19 Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not...

Страница 49: ... 19or use dishwasher powder Page 29 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change from dishwasher detergent Page 29 There are water stains on plastic parts Droplet formation on plastic surfaces is physically unavoidable Water spots are visible after drying Choose a more powerful program Programs Page 19 Arrange the crockery at an a...

Страница 50: ...nt bio dishwasher detergent or eco dishwasher detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Dishwasher detergent is dosed too low Increase the detergent dosage or change dishwasher detergent Page 29 Washing program too weak chosen Select a more powerful rinse programme Programs Page 19 Tea ...

Страница 51: ...especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 25 3 If you use combination detergents tabs activate the water softener Follow the directions for the detergents Notes on Detergents Page 30 Plastic parts inside the appliance are discolored Plastic parts in ...

Страница 52: ...has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher safe but dishwasher safe only Use dishwasher safe glasses Glasses are suitable for cleaning in a dishwasher but long term wear and changes must be ta...

Страница 53: ... dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Filling rinse aid Page 27 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of detergent Home Connect problem Malfunction Cause To fix an issue Home network is not being ...

Страница 54: ...e amount of rinse aid Display flashes Appliance door is not completely closed Close the appliance door Arrange the crockery in such a way that no crockery parts protrude over the crockery basket and prevent the appliance door from closing properly Malfunctions Malfunction Cause To fix an issue Water remains in the appliance at the end of the programme Sieve system or space under the sieve is clogg...

Страница 55: ...completely closed Close the appliance door Power and or water supply is interrupted 1 Check the power supply 2 Check the water supply The upper basket presses against the inner door and prevents the appliance door from closing properly Check whether the rear wall of the device is pressed in by a socket or non disassembled hose holder Arrange the crockery in such a way that no crockery parts protru...

Страница 56: ... installation No device error present Operation of the device is not adversely affected The problem can only be solved via the house installation Knocking or rattling sound Spray arm hits the crockery Arrange the dishes in such a way that the spray arms do not hit the dishes Water jets make direct contact with the rinse aid container when the load is low Distribute the crockery evenly Load more di...

Страница 57: ... Remove the strainer system 4 Scoop out the existing water t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old appliances transport storage and disposal If necessary use a sponge for this 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the appliance from the mains 2 Turn off t...

Страница 58: ...vent residual water from entering the control unit and damaging the unit only transport the unit in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 33 This appliance is labeled in accordance with the European directive 2012 19...

Страница 59: ...arranty claim is void if repairs or interventions are carried out by persons not authorized by us or if our devices are provided with replacement parts additional parts or accessories that are not original parts and as a result a defect is caused Original replacement parts that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service dep...

Страница 60: ...ation of the non disarmed state 0 min Time after which the machine is networked unions goes standby brought 10 min Complies with current regulations EU on energy labels and ecologically de veloped cast at the time of marketing Additional functions and settings may power consumption and the time data increased gene t t technical data technical data water pressure min 0 05 MPa 0 5 bar max 1 MPa 10 b...

Страница 61: ...p Profile Legal information License information You can also download the license information from the product website Please search the product website for your device model and its documentation Alternatively you can also request the corresponding information at ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich The source code will be made available to you upon request S...

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Страница 64: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service directory Robert Bosch Hausgeräte Gm...

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