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Troubleshooting

52

Fault

Cause

Troubleshooting

Remnants of food on table-
ware.

Spray arm rotation is
blocked.

Arrange tableware so that it does
not obstruct spray arm rotation.

Spray arm nozzles are
blocked.

Clean the "Spray arms" 

→ 

Page 45

.

Filters are soiled.

Clean the filters. 

→ 

"Cleaning filters", Page 44

Filters are inserted incor-
rectly and/or not engaged.

1.

Insert the filters properly. 

→ 

"Filter system", Page 44

2.

Engage the filters.

Washing programme selec-
ted too weak.

Select a more intensive washing
programme. 

→ 

"Programmes", Page 19

Adjust the sensitivity of the sensors. 

→ 

"Sensors", Page 12

Tableware has been pre-
cleaned too intensely. The
sensors chose a weaker pro-
gramme. Stubborn soiling
cannot be entirely removed.

Only remove large remnants of food
and do not prerinse tableware.

Adjust the sensitivity of the sensors. 

→ 

"Sensors", Page 12

Tall narrow receptacles in
corner areas are not rinsed
adequately.

Do not position tall narrow recept-
acles at too great an angle or in
corner areas.

Top baskets on right and left
are not set to same height.

Set the top baskets on the left and
right to the same level. 

→ 

"Top basket", Page 22

Detergent residue in the ap-
pliance

Lid of the detergent dis-
penser is blocked by items
of tableware parts and will
not open.

1.

Arrange tableware in the top basket
tableware so the tab collecting tray
is not obstructed by tableware. 

→ 

"Arrange tableware", Page 34

Items of tableware are blocking the
dispenser lid.

2.

Do not place tableware or fra-
grance dispensers in the tablet col-
lecting tray.

The lid of the detergent dis-
penser is blocked by the tab
and will not open.

Position the tab in the detergent dis-
penser crosswise, not vertically.

Tabs are used in the quick
or short programme. Dissolv-
ing time of the tab is not at-
tained.

Select a more intensive "Pro-
gramme" 

→ 

Page 19

 or use

"Powder detergent" 

→ 

Page 31

.

Содержание SMD6ZDX49E

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMD6ZDX49E en User manual ...

Страница 2: ...ce 15 Controls 16 Programmes 19 Information for test institutes 21 Favourite 21 Additional functions 21 Features 22 Top basket 22 Bottom basket 23 Cutlery basket 24 3rd basket 24 Etagere 24 Folding prongs 25 Knife shelf 25 Extra Clean Zone 25 Basket heights 26 Before using for the first time 27 Performing the initial configura tion 27 Water softening system 27 Overview of water hardness set tings ...

Страница 3: ...the tub 43 Cleaning products 43 Tips on appliance care 43 Machine Care 43 Filter system 44 Cleaning spray arms 45 Troubleshooting 47 Appliance safety 47 Error code Fault display Sig nal 48 Washing results 50 Home Connect problem 57 Information on display panel 57 Malfunctions 57 Mechanical damage 58 Noise 59 Clean wastewater pump 60 Transportation storage and disposal 60 Removing the appliance 60 ...

Страница 4: ... appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 2500 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge...

Страница 5: ...h an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutt...

Страница 6: ... health Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause ex plosions Never add solvents to the interior of ...

Страница 7: ...ash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appliance If the insulation of the power cord is damaged this is danger ...

Страница 8: ...y trained specialist staff Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children Follow the safety inst...

Страница 9: ...may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet collecting tray and injure themsel...

Страница 10: ...at gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair function ing of the appliance Make sure that the w...

Страница 11: ...tric childproof lock and close the appliance door Opening appliance door Page 35 Environmental protection and saving energy Environmental protection and saving energy Environmental protection and saving energy Disposing of packaging The packaging materials are environ mentally compatible and can be re cycled Sort the individual components by type and dispose of them separ ately Saving energy If yo...

Страница 12: ...l of soil ing Sensors The sensors adjust the programme sequence and strength in the auto matic programmes depending on the level and type of soiling The sensor has different sensitivity settings that can be changed in the basic settings Sensor setting Description SE 00 Optimum setting for a mixed load and heavily soiled tableware Saves both energy and water SE 01 Adjusts the programme strength for...

Страница 13: ...Install the drainage connection Page 13 7 Install the drinking water connec tion Page 13 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the out...

Страница 14: ... to alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains pl...

Страница 15: ...your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 Rating plate Rating plate with E number and FD number Page 62 The data you need for Customer Service Page 61 1 Depending on the appliance specifications ...

Страница 16: ...ght Interior lighting of the appliance Overview of basic settings Page 38 10 Cutlery shelf1 Cutlery shelf Page 24 11 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 45 12 Intake opening of the Zeolith con tainer The intake opening is required for Zeolith drying Page 11 13 Blow ope...

Страница 17: ...buttons Changing basic settings Page 40 4 Timer programming and setting but tons Setting timer programming Page 36 Changing basic settings Page 40 5 Remote Start Remote Start Page 41 6 Programme buttons and additional functions Programmes Page 19 Additional functions Page 21 7 Start button Starting the programme Page 36 8 WLAN display Home Connect Page 40 9 Water supply display Display for water s...

Страница 18: ...en Familiarising yourself with your appliance 18 13 button If you press for approx 3 seconds you can open the basic settings Changing basic settings Page 40 1 Depending on the appliance specifications ...

Страница 19: ... factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 50 C Drying All Additiona...

Страница 20: ...g ExtraDry IntensiveZone SpeedPerfect Additional functions Page 21 Express 60 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 60 C Intermediate rinse Final rinse 50 C Drying All Additional functions Page 21 Express 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and g...

Страница 21: ...on the appliance 1 Open the appliance door 2 Press 3 Press the right programme button Programmes Page 19 4 Press the button for the relevant additional function Additional functions Page 21 5 Press for approx 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connec...

Страница 22: ... for drying plastic parts There is a slight in crease in energy con sumption and the run time is extended Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups and glasses in the top basket a Knife shelf 1 You can adjust the height of the top basket to mak...

Страница 23: ...er the basket evenly to the right level Basket heights Page 26 Check that the basket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 1 Depending on the appliance specifications ...

Страница 24: ...bleware e g small cups bowls or cooking spoons Moving the side shelf in the 3rd basket You can move the side shelf in the 3rd basket to wash stemware in the top basket 1 Move the side shelf to the left 2 Arrange the stemware in the top basket Etagere Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If you do ...

Страница 25: ... the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery Extra Clean Zone Use the Extra Clean Zone in the top basket to clean soiled tableware thor oughly e g muesli bowls Selecting Extra Clean Zone Note Consumption will increase if you operate your appliance with the Extra Clean Zone switch...

Страница 26: ... out the top basket 2 Pull the tab on the Extra Clean Zone up and forwards 3 Set the slider to ON 4 Clean under running water 5 Place the Extra Clean Zone in the top basket and lock in place Check that the mounts are in the correct position a The Extra Clean Zone audibly clicks into position 6 Push in the top basket Basket heights Set the baskets at the right height Level Top basket Bottom basket ...

Страница 27: ...rks from water or other residues we recommend you operate the appliance without tableware before using it for the first time Tip You can change these settings and other Basic settings Page 38 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may become blocked To ensur...

Страница 28: ...et The value H 04 is set at the fact ory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness the higher the water hardness the greater ...

Страница 29: ...cial salt The water hardness is 0 8 E You do not need to use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press or repeatedly until the display shows H 00 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening sys...

Страница 30: ...stic dishwashers 1 Press the catch on the lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tab...

Страница 31: ...res ults use separate detergent adding Special salt Page 28 and Rinse aid Page 30 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs ...

Страница 32: ...mbined detergent the washing programme is adjusted automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine resi...

Страница 33: ...rgent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets...

Страница 34: ...cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programm...

Страница 35: ...an cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if necessary Cleaning and servicing ...

Страница 36: ...f the pro gramme by up to 24 hours 1 Press or a 00h 01m appears on the display 2 Use or to set the re quired start time for the pro gramme 3 Press a This activates time preselection Tip To deactivate timer program ming press or repeatedly until 00h 00m appears in the dis play Starting the programme Press a The programme has ended when the display shows 00h 00m Notes If you want to add more tablewa...

Страница 37: ...e the appliance door a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appl...

Страница 38: ...witch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A...

Страница 39: ...information is projected onto the floor below the appliance door relating to timer programming the programme or the time remaining If the base panel is pulled forwards or if the appliance is installed at eye level with the cabinet front fitted flush the display is not visible Level S 00 switches TimeLight off Start programme SP 01 1 SP 00 SP 01 Set a default programme for when the appliance is swi...

Страница 40: ...e changed settings to the fact ory settings The settings for initial start up must be configured 1 Factory setting may vary according to model Changing basic settings 1 Open the appliance door 2 Press 3 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 4 Press repeatedly until the display shows the required set ting 5 Press or repeatedly until the display ...

Страница 41: ...or Home Connect The Home Connect app guides you through the entire login pro cess Connecting the appliance to WLAN home network Wi Fi Requirements Home Connect app is installed on your mobile device Wi Fi on the router is activated The appliance receives signals from the WLAN home network Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instr...

Страница 42: ...ect com Software update You can use this function to update the software of your appliance e g for optimisation troubleshooting or safety relevant updating The Home Connect app informs you about available software updates Data protection Please see the information on data protection The first time your appliance is registered on a home network connected to the Internet your appliance will transmit...

Страница 43: ...ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your ...

Страница 44: ...ers or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the indic ator for Machine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers Activate the Extra Clean Zone Page 25 function 1 ...

Страница 45: ...m of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spra...

Страница 46: ... Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 47: ...a special connection cable which is available from the manufacturer or his Customer Service Appliance safety Fault Cause Troubleshooting Appliance door opens acci dently Automatic door opening ac tivated accidently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open Childproof lock is activated Press the top of the door in the middle twice i...

Страница 48: ...1 Descale the appliance 2 Operate the appliance with the wa ter softening system 1 E 30 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 34 00 will light up altern ately Water is continuously ru...

Страница 49: ...er hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 60 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewa...

Страница 50: ...the er ror code Washing results Fault Cause Troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 30 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 30 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 19 Some opt...

Страница 51: ...tact points 1 Arrange cutlery individually where possible Page 34 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes water droplets in the tub they are indeed desirable here The moisture in the air condenses on the inside walls runs off and is pumped out No action required Food remnants are left on tableware in the top bask...

Страница 52: ...ors Sensors Page 12 Tall narrow receptacles in corner areas are not rinsed adequately Do not position tall narrow recept acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Top basket Page 22 Detergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of table...

Страница 53: ...liance mechanically White coating is deposited in the appliance interior 1 Set the water softening system cor rectly In most cases you will need to in crease the setting 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are depo...

Страница 54: ...ide the appliance or on stainless steel table ware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 43 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films...

Страница 55: ...eaks are present on glasses glass ware with a metallic appear ance and cutlery Amount of rinse aid to be dispensed is set too high Set the rinse aid system to a lower setting No rinse aid has been ad ded Adding rinse aid Page 30 Detergent residue is present in the final rinse Lid of the detergent dispenser is blocked by tableware items and will not open fully 1 Arrange tableware in the top basket ...

Страница 56: ... also rust if washed together with rust ing items Do not wash rusting items Salt content in washing wa ter is too high 1 Remove any spilled special salt from the tub 2 Screw the cap of the special salt dispenser on tight Detergent residue is present in the detergent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not rinsed out Check that the spray arm...

Страница 57: ...etect spe cial salt tablets Do not use special salt tablets Refill indicator for special salt does not light up Water softening system is switched off Setting the water softening system Refill indicator for rinse aid lights up Insufficient rinse aid 1 Add Rinse aid Page 30 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 30 Refill indicator for rinse aid does not ...

Страница 58: ...osed properly Close the appliance door Power and or water supply has been interrupted 1 Check the power supply 2 Check the water supply Top basket is pressing against inner door and pre venting appliance door from being closed securely Check whether the rear panel of the appliance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts projec...

Страница 59: ...allation No appliance fault present Does not affect functioning of the appliance Can only be remedied in the do mestic installation Knocking or rattling noise Spray arm is striking table ware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more table ware Light ...

Страница 60: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Страница 61: ...als can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose ...

Страница 62: ...ty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from water damage the appliance must be connected to the power supply The liability guarantee is valid for th...

Страница 63: ...in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes software com ponents that are licensed by the copyright holders as free software or open source software The applicable licence information is stored on your home appliance You can also...

Страница 64: ...and other relevant provisions of the Dir ective 2014 53 EU A detailed RED Declaration of Con formity can be found online at www bosch home com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GHz band 100 mW max BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

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Страница 68: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001599332 9001599332 010...

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