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Trouble shooting
Problem
Probable cause
Solution
The iron does not
heat up.
The “SensorSecure” function
has been activated. The iron
is set to stand-by.
Grip the handle of the iron to
re-start it.
Water drips out of the
soleplate when using
the “shot of steam”
function.
You have pressed the shot of
steam button (4) repeatedly
without waiting for 5 seconds
between each press.
Wait 5 seconds between each
press of the shot of steam
button.
Steam does not come
out.
Steam regulator (5 ) is set to
position.
Set the steam regulator to a
higher position.
Excessive dripping or
steaming.
No proper closing of “clean”
button (9).
Point the iron away from the
ironing area. Actuate a few times
the “clean” button.
Smoke comes out
when connecting the
iron for the first time.
This may be caused by the
lubrication of some of the
internal parts.
This is normal and will stop after
a few minutes.
Deposits come out
through the holes in
the soleplate (10).
Traces of lime scale are
coming out of the steam
chamber.
Carry out a cleaning cycle (see
“Calc'nClean function” section).
If none of the above solves the problem, get in touch with
an Authorised Technical Service.
Accessories
The accessories may be purchased from the customer
service or specialist shops.
Descaling liquid
“StoreProtect”
For deep descaling of the steam iron.
Contents: 4 bottles x 25 ml.
Enables an immediate and safe storage of
the iron, even with a hot soleplate.
Name of the accessory: TDZ1101
Name of the accessory: TDZ1750
Accessory code: 00311715
Accessory code: 00575960
