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Troubleshooting

46

18 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist
staff.

Only use genuine spare parts when repairing the appliance.

If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.

Fault

Cause and troubleshooting

Appliance door opens
accidently.

Automatic door opening activated accidently.

To prevent the appliance door opening accidentally,
activate the childproof lock.

Appliance door does
not open.

Childproof lock is activated.

Press the top of the door in the middle twice in
quick succession.

Door is not correctly adjusted.

Adjust the appliance door as described in the in-
stallation instructions.

Appliance has no power.

Check the mains plug and fuses.

1.

Position the emergency release supplied on the top
right and left of the cabinet panel.

2.

Open the appliance door by pulling lightly.

Appliance door and door seal are soiled.

Clean the appliance door and door seal with a
damp cloth and a little washing-up liquid.

Содержание SBT8ZD801A

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SBT8ZD801A aus User manual ...

Страница 2: ...mmes 19 7 1 Information for test institute 22 7 2 Favourite 22 8 Additional functions 22 9 Features 23 9 1 Top basket 23 9 2 Bottom basket 24 9 3 Cutlery basket 25 9 4 3rd basket 25 9 5 Etagere 25 9 6 Folding prongs 26 9 7 Knife shelf 26 9 8 Baking sheet spray head 26 9 9 Extra Clean Zone 27 9 10 Basket heights 28 10 Before using for the first time 28 10 1 Making settings for initial start up 28 1...

Страница 3: ...vicing 41 17 1 Cleaning the tub 41 17 2 Cleaning products 42 17 3 Tips on appliance care 42 17 4 Machine Care 42 17 5 Filter system 43 17 6 Cleaning spray arms 44 18 Troubleshooting 46 18 1 Clean wastewater pump 59 19 Transportation storage and disposal 59 19 1 Removing the appliance 59 19 2 Protect appliance from frost 60 19 3 Transporting the appliance 60 19 4 Disposing of old appliance 60 20 Cu...

Страница 4: ...his appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Do not let children play with the appliance Cleaning and user maintenance must not be performed by chi...

Страница 5: ... cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged Cutting through the supply hose or immersing the Aqua Stop valve in water is dangerous Never immerse the plastic housing in...

Страница 6: ...mply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause seri ous harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause explo sions Never add solvents to the interior of the appliance Highly...

Страница 7: ...lash out of the appliance Open the appliance door carefully if the programme is still run ning WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appli ance If the insulation of the power cord is damaged this is dang...

Страница 8: ...by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed with a special connection cable which is available from the manufacturer or his Customer Service 1 7 Risk to children WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep ...

Страница 9: ...d closing the appli ance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The water in the interior of the dishwasher is not drinking water It may con tain residues of detergents and rinse aid WARNING Risk of injury Children may g...

Страница 10: ...age to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and max 1000 kPa 10 ba...

Страница 11: ...tally friendly Programmes Page 19 Change the sensor setting to the de fault a Consumption is reduced Sensors Page 12 Zeolith drying automatically helps to save energy a Zeolith drying Page 11 4 3 Zeolith drying The appliance features a Zeolith con tainer Zeolith drying lets you save energy Zeolite is a mineral that can store moisture and heat energy and then release them again During dishwashing h...

Страница 12: ...ts the pro gramme strength for effective removal of food remnants even with low soiling levels Energy and water consumption are adjusted accord ingly Sensor set ting Description Very sensitive Adjusts the pro gramme strength for difficult conditions of use e g stubborn dried on food rem nants Recommen ded setting when us ing organic or ecolo gical detergents con taining low levels of active agents...

Страница 13: ...r appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for the steps required here 2 Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no ...

Страница 14: ...non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug is inser ted properly ...

Страница 15: ...your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Rating plate Rating plate with E number and FD num ber Page 61 The data you need for Customer Service Page 61 1 Depending on the appliance specifications ...

Страница 16: ...d basket 3rd basket Page 25 8 EmotionLight Interior lighting of the appliance Overview of basic settings Page 37 9 Cutlery shelf1 Cutlery shelf Page 25 10 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 44 11 Intake opening of the Zeo lith container The intake opening is required...

Страница 17: ...hing off the appliance Page 36 Terminating the programme Page 36 2 Programme buttons Programmes 3 Info button If you press the display shows in formation about selected pro grammes basic settings and addi tional functions If you press for approx 3 seconds you can open the menu Changing basic settings Page 39 4 Display The display shows information about programmes basic settings or addi tional fun...

Страница 18: ...ns to scroll between the basic settings Changing basic settings Page 39 12 Display1 The display shows information about programmes basic settings or addi tional functions You can change the basic settings via the display and the setting buttons Changing basic settings Page 39 13 Display Remote Start 1 If you have activated the function and are controlling the appliance via the Home Connect app the...

Страница 19: ...ording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quence Auto Gentle 1 1 40 1 55 2 0 780 0 850 3 11 0 13 6 Tableware Delicate table ware cutlery temperature sensitive plastics glasses and stemware i...

Страница 20: ...aining starch and protein Sensor controlled Optimised by sensors de pending on the soiling level of the washing wa ter Eco Wash 1 3 10 2 0 580 3 11 5 Tableware Mixed table ware and cut lery Level of soiling Normally soiled load Most economical programme Pre Rinse Cleaning 45 C Intermediate rinse Final rinse 35 C Drying Extra Quiet 1 4 00 2 0 800 3 10 5 Tableware Mixed table ware and cut lery Level...

Страница 21: ...ood remnants lightly dried on Time optimised Cleaning 60 C Intermediate rinse Final rinse 50 C Dry Express Wash 1 0 35 2 0 710 3 10 5 Tableware Delicate table ware cutlery temperature sensitive plastics and glasses Level of soiling Lightly adhering fresh food rem nants Time optimised Cleaning 45 C Intermediate rinse Final rinse 50 C Machine Care 1 2 10 2 1 350 3 15 0 Use only if appli ance is unlo...

Страница 22: ...nload additional pro grammes and save them to the button 1 Save Favourite on the appliance 1 Open the appliance door 2 Press 3 Press the right programme button 4 Press the button for the relevant additional function Additional functions Page 22 5 Press for 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip T...

Страница 23: ...bleware in the upper basket The spray pres sure in the bottom basket is in creased and the maximum pro gramme temperat ure held longer This will increase the run time and energy consump tion Additional function Use Extra Dry For a better drying result the final rinse temperature is increased and the drying phase extended Especially suitable for drying plastic parts There is a slight increase in en...

Страница 24: ...n hold the side of the basket by the top edge 3 Press in the levers on the right and left on the outside of the basket 4 Raise or lower the basket evenly to the right level Check that the basket is level on both sides 5 Release the levers a The basket clicks into position 6 Slide the basket back in 9 2 Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up t...

Страница 25: ...tableware e g small cups bowls or cooking spoons Moving the side shelf in the 3rd basket You can move the side shelf in the 3rd basket to wash stemware in the top basket 1 Move the side shelf to the left 2 Arrange the stemware in the top basket 9 5 Etagere Use the cutlery shelf and space un derneath for small cups and glasses or for large items of cutlery e g cooking spoons or serving cutlery If y...

Страница 26: ...si tion 9 7 Knife shelf Use the shelf for knives and long items of cutlery 9 8 Baking sheet spray head Use the baking sheet spray head to clean large items of tableware e g trays grilles and plates Arrange max 2 baking sheets and 2 grilles as shown to ensure that the spray jet can reach all parts Note Check that the appliance is al ways operated with the top basket or the baking sheet spray head I...

Страница 27: ...n Zone Use the Extra Clean Zone in the top basket to clean soiled tableware thor oughly e g muesli bowls Selecting Extra Clean Zone Note Consumption will increase if you operate your appliance with the Extra Clean Zone switched on 1 Pull out the top basket 2 Set the slider to ON or OFF 3 Push in the top basket Cleaning Extra Clean Zone Limescale and soiling from the dish washing water can block th...

Страница 28: ...mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 40 Requirement The appliance has been installed and connected Page 12 1 Add rinse aid Page 29 2 Switch on the appliance Page 35 a The display shows the settings for initial start up 3 Press repeatedly until the display shows the required setting Tip If you select Initial start up Home Con...

Страница 29: ...enser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position 11 2 Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 To o...

Страница 30: ...use separate detergent together with Rinse aid Page 29 Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured stains e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning fu...

Страница 31: ...ed automatically to ensure the best pos sible washing and drying result 12 2 Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand wash ing up liquid Hand washing up li quid can cause in creased frothing and damage the appli ance Detergent containing chlorine Chlorine residue on tableware may present a risk to he...

Страница 32: ...t dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets can dissolve evenly do not place any other objects in the tablet col...

Страница 33: ... al kaline or highly acidic cleaning solutions in par ticular commer cial or industrial cleaners are not safe to use in the dishwasher with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem perature of the programme is too high Select a pro...

Страница 34: ... them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser 13 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programm...

Страница 35: ... The additional function is set and the additional function button flashes 14 5 Setting timer program ming You can delay the start of the pro gramme by up to 24 hours 1 Press 2 Press or repeatedly until the display shows the right time Depending on the setting of the time display the end of the pro gramme is shown on the display by Finish in e g 3h 25min or Finish at e g 15 20 hours You can change...

Страница 36: ...early or to switch from a programme that has already started you will need to can cel it first 1 Open the appliance door 2 Press for approx 4 seconds 3 Close the appliance door a All displays light up a As soon as the displays are off the display shows Program was terminated and then Finished a The programme is cancelled and ends after approx 1 minute 14 9 Display programme in formation You can sh...

Страница 37: ... the programme has to run e g 3h 25min Finish at shows the time when the programme will end e g 15 20 hours Sprache Lan guage See selection on the appliance Select the menu language Rinse aid dis penser 0 6 51 Set or switch off the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 29 Sensor setting Standard1 Sensitive Very sensitive Set the water sensor for identifying soili...

Страница 38: ...n1 off Switch Active Light on or off While the programme is running a strip of light appears on the left hand side of the appliance If the appliance door is not completely closed the strip of light will flash The programme has ended when the strip of light is no longer visible on the left hand side Start programme Auto Wash Last programme1 Set a default programme for when the appliance is switched...

Страница 39: ...ting the time 1 To open the basic settings press for approx 3 seconds 2 Press repeatedly until the display shows Time setting 3 Press or repeatedly until the display shows the required time Holding down and will change the set values in 10 minute steps 4 To save the settings press for approx 3 seconds Home Connect 16 Home Connect Home Connect This appliance is network capable Connect your applianc...

Страница 40: ...ion location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app 16 2 Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home n...

Страница 41: ...wing types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings ...

Страница 42: ...programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limes cale Liquid machine care pro...

Страница 43: ...e Page 27 function 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner in the appliance in terior 5 Press 6 Press...

Страница 44: ...il ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow mark ings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly...

Страница 45: ...pray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Страница 46: ... his Customer Service Fault Cause and troubleshooting Appliance door opens accidently Automatic door opening activated accidently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open Childproof lock is activated Press the top of the door in the middle twice in quick succession Door is not correctly adjusted Adjust the appliance door as descri...

Страница 47: ...the appliance so the In take opening of the Zeolith container Page 15 is no longer obstructed E 3000 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 3100 lights up Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 61 E 3200 or indicator for water supply lights up Supply hose is kinked Install the sup...

Страница 48: ...stewater hose is blocked or kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if ne cessary Cover of the wastewater pump is loose Secure the cover of the Wastewater pump Page 59 so it clicks into position E 6102 lights up Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Pag...

Страница 49: ...the water tap Pull out the mains plug Contact Customer Service Page 61 and give the error code Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 29 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 29 Programme or programme option has no drying phase or the drying phase is too brief Select a programme ...

Страница 50: ...ial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arrange cutlery individually where possible Page 33 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensation drying principle causes water droplets in the tub they are indeed desirable here The moi...

Страница 51: ...tly and or not engaged 1 Insert the filters properly Filter system Page 43 2 Engage the filters Washing programme selected too weak Select a more intensive washing programme Adjust the sensitivity of the sensors Sensors Page 12 Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not p...

Страница 52: ...formance are re duced after a prolonged storage time or detergent is very lumpy Change your detergent Page 30 Water marks on plastic parts Due to laws of physics droplet formation on plastic surfaces is unavoidable After drying water marks are visible Select a more intensive programme Position tableware at an angle Arrange tableware Page 33 Use rinse aid Rinse aid Page 29 Wipeable or water sol ubl...

Страница 53: ...icult or im possible to remove are present inside the appliance or on stain less steel tableware The formation of films is due to substances contained in vegetables cabbage celery potatoes noodles etc or tap water manganese Clean the appliance You can remove deposits with Mechanical cleaning Page 41 or a machine cleaning product It may not always be possible to completely remove de posits but they...

Страница 54: ...g tray is not obstructed by table ware Arrange tableware Page 33 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fragrance dispensers in the tablet collecting tray Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove large remnants of food and do not prerinse tableware Adjust the sensi...

Страница 55: ...pilled Remove the rinse aid with a cloth Detergent or appliance care product used causes ex cessive foaming Change the brand of detergent Fault Cause and troubleshooting Connection to home network is not estab lished WLAN on router is not active Check the wireless network connection of your router WLAN display is flash ing Connection to home network is not available Activate the wireless network c...

Страница 56: ...it at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The mains fuse has tripped Check the relevant fuse Mains cable is not inserted 1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programm...

Страница 57: ...er service Customer Service Page 61 Fault Cause and troubleshooting Appliance door can not be closed Door lock has been activated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or at tached parts should not knock against adjacent cabinets or the worktop Aut...

Страница 58: ...leware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Страница 59: ... pump cover inwards at an angle and remove a You can now reach the impeller with your hand 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket 19 Transportation stor age and disposal You can find out here how to prepare your appl...

Страница 60: ... tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on...

Страница 61: ...mer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s warranty we offer compensa tion under the following conditions If our Aqua Stop system is defect ive and causes water damage we will make good the damage for private users To ensure protection from w...

Страница 62: ...our appliance model and additional documents Alternat ively you can request the relevant in formation from oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany The source code will be made avail able to you on request Please send your request to oss request bshg com or BSH Hausger äte GmbH Carl Wery Str 34 81739 Munich Germany Subject OSSREQUEST The cost of performing...

Страница 63: ...z Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only ...

Страница 64: ...ee and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001720279 9001720279 020323 ...

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