17
Normal noise while the appliance is working
Induction heating technology is based on the creation of
electromagnetic fields that generate heat directly at the base of
the pan. Depending on how the pan has been manufactured,
certain noises or vibrations may be produced such as those
described below:
A deep humming sound as in a transformer
This noise is produced when cooking on a high power level. It
is caused by the amount of energy transferred from the hob to
the pan. The noise disappears or becomes faint when the
power level is lowered.
A low whistling sound
This noise is produced when the pan is empty. The noise
disappears when water or food is added to the pan.
A crackling sound
This noise occurs in pans which are made from different
materials superimposed on one another. It is caused by the
vibrations that occur in the adjoining surfaces of the different
superimposed materials. The noise comes from the pan. The
amount of food and cooking method can vary noise intensity.
A high-pitched whistling sound
This noise is produced mainly in pans made from different
materials superimposed on one another, and it occurs when
such pans are heated at maximum power on two hotplates at
the same time. The whistling disappears or becomes fainter as
soon as the power level is lowered.
Noise from the fan
For proper use of the electronic system, the temperature of the
hob must be controlled. To do this, the hob has a fan which
turns on when a high temperature is detected. The fan may also
work by inertia after the hob has been switched off, if the
temperature detected is still too high.
Rhythmic sounds similar to the hands of a clock
This noise is only produced when 3 or more hotplates are
working and disappears or is reduced when one of the
hotplates is switched off.
The noises described are normal, they are part of induction
heating technology and not a sign of malfunction.
After-sales service
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
§
+ number /
Ê
+ num-
ber /
+ number
Electronic system malfunction.
Unplug the hob from the mains. Wait about
30 seconds before plugging it in again.*
¨¯
/
¨É
There is an internal operating error.
Unplug the hob from the mains. Wait about
30 seconds before plugging it in again.*
¨
The electronic system has overheated and
the corresponding hotplate has been
switched off.
Wait until the electronic system has cooled down suffi-
ciently. Then press any symbol on the hob. *
¨
The electronic system has overheated and all
hotplates have been switched off.
¨
+ power level and
beep
There is a hot pan on the control panel. It is
highly likely that the electronic system will
overheat.
Remove that pan. The malfunction indicator will switch
off shortly afterwards. You can carry on cooking.
¨
and beep
There is a hot pan on the control panel. The
hotplate has switched off to protect the elec-
tronic system.
Remove that pan. Wait a few seconds. Press any con-
trol panel. When the malfunction indicator switches off,
you can carry on cooking.
¦³
Incorrect supply voltage, outside normal oper-
ating limits.
Contact your electricity board.
¦
/
¦´
The hotplate has overheated and has
switched off in order to protect its hob.
Wait until the electronic system has cooled down suffi-
ciently before switching it back on.
Indicator
Malfunction
Solution
* If the warning persists call the Technical Assistance Service.
Do not rest hot pans on the control panel.
GB
0344 8928979
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
