Bosch NIN-73013 Скачать руководство пользователя | Manualshive

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Troubleshooting

Resolving problems

The following table is intended to help identify the causes of
malfunctions and correct them where possible.

Malfunction

Possible causes

Solution

Unit does not
operate.

Power failure.

Check power supply.

Faulty cable
connections.

Check all cables,
plugs, contacts and
connections.

No connection
established, no
image
transmission.

Incorrect unit
configuration.

Check all
configuration
parameters (reset to
factory default if
necessary).

Faulty installation.

Check all cables,
plugs, contacts and
connections.

Wrong IP address.

Check the IP
addresses (ping).

Faulty data
transmission within
the LAN.

Check the data
transmission with
ping.

The maximum
number of
connections has
been reached.

Wait until there is a
free connection and
call the transmitter
again.

8

8.1

FLEXIDOME IP starlight
7000 VR

Troubleshooting | en

29

Bosch Security Systems

2016.06 | v1.0 | AM18-Q0710

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Содержание NIN-73013

Страница 1: ...FLEXIDOME IP starlight 7000 VR NIN 73013 NIN 73023 en Installation Manual ...

Страница 2: ......

Страница 3: ...5 3 2 Earthing 14 5 3 3 Network and PoE power 15 5 3 4 Auxiliary power 15 5 3 5 Alarm 15 5 3 6 Audio 16 5 3 7 Video 16 5 4 Mounting the camera module 17 5 4 1 Mounting flush to ceiling 17 5 4 2 Mounting to ceiling with SMB IP 18 5 5 Camera positioning and field of view 20 5 5 1 Pan 21 5 5 2 Tilt 22 5 5 3 Twist 22 5 6 Local set up 23 5 6 1 Using the install wizard 23 5 6 2 Reset 24 5 7 Mount inner ...

Страница 4: ...esting the network connection 31 8 3 Customer service 32 9 Maintenance 33 9 1 Cleaning 33 9 1 1 Lens cleaning 33 9 2 Repair 33 10 Decommissioning 34 10 1 Transfer 34 10 2 Disposal 34 11 Technical data 35 4 en Table of Contents FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch Security Systems ...

Страница 5: ...fied service personnel in accordance with the National Electrical Code NEC 800 CEC Section 60 or applicable local codes Read follow and retain for future reference all of the following safety instructions Follow all warnings before operating the device 1 Clean only with a dry cloth Do not use liquid cleaners or aerosol cleaners 2 Do not install device near any heat sources such as radiators heater...

Страница 6: ...ll in accordance with the manufacturer s instructions in accordance with applicable local codes 9 Use only attachments accessories specified by the manufacturer 10 Protect all connection cables from possible damage particularly at connection points 11 Connect the yellow green earth wire of the camera to the system earth of the installation to ensure correct safety and EMC RFI protection 6 en Safet...

Страница 7: ...s no liability for damage resulting directly or indirectly from faults incompleteness or discrepancies between this manual and the product described For more information please contact the nearest Bosch Security Systems location or visit www boschsecurity com All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly 2 FLEXI...

Страница 8: ...ser to access the camera features and to view the camera streams live Use the same browser interface to access and change the camera configuration parameters and recording storage functions including local alarm recording and recording to iSCSI based systems Refer to the software manual for more information on the browser interface The web browser is the most direct way of using the camera however...

Страница 9: ... is a free PC application that makes it easy to detect Bosch cameras and devices on your network Video security app The Bosch video security mobile app has been developed to enable Anywhere access to HD surveillance images allowing you to view live images from any location The app is designed to give you complete control of all your cameras from panning and tilting to zoom and focus functions It s...

Страница 10: ...er changes are made as the camera reboots automatically and resets the factory defaults when the application variant is changed This camera has the following application variants Starlight mode default to continue viewing in color at very low light levels Extended Dynamic mode simultaneously see details in very bright and very dark objects in the same scene 3 3 10 en System overview FLEXIDOME IP s...

Страница 11: ...it and can be used if returning the unit for service Contents The packaging contains Qty Component 1 FLEXIDOME IP camera 1 T 25H security torx bit 3 Screws 5 REF pozidrive DIN7505 B 50 mm 3 Wall plugs 8 x 40 mm 1 Installation Guide 1 Identification label sheet 1 RJ45 shielded coupler 1 Desiccant sachet The version of the camera with surface mount box contains 1 Surface mount box with RJ45 connecti...

Страница 12: ... in a safe place where the outer dome cannot become scratched 4 Remove the camera module from the surface mount box by unscrewing the 3 screws To remove the desiccant sachet 1 Slide the sachet out of its storage slot in the camera 2 Dispose of the sachet in an environmentally friendly way x3 DESICCANT SILICA GEL 5 5 1 12 en Installation FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch ...

Страница 13: ...latches Wiring Caution The unit has connection terminals on flying leads In wet or outdoor installations use a field wiring box with NEMA Type 4X or IP66 protection level or better After connections are made ensure the watertight compartment is tightly closed and cables and conduits are properly sealed to prevent water ingress Notice Use proper surge suppression on network video power audio data a...

Страница 14: ...arm Out B White Violet 28 Ground Alarm In Orange Violet 28 Alarm In 1 Violet 28 Alarm In 2 White 28 Audio In Shield 28 Ground Audio Black 28 Audio Out BNC connector CVBS analog Earthing Caution This device must be connected to earth ground Safety power ground is indicated by the symbol 5 3 1 5 3 2 14 en Installation FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch Security Systems ...

Страница 15: ...DC power supply If auxiliary power 12 VDC and PoE is applied simultaneously the camera selects PoE and shuts off the auxiliary input Auxiliary power Connect a SELV LPS or a SELV Class 2 power supply with a rated supply voltage of 12 VDC as follows Cut back 7 mm 0 28 in of insulation Connect the power wires red brown to the external power supply Caution Use only a 12 VDC power supply as an auxiliar...

Страница 16: ...no audio for two way communication between a speaker or door intercom system The audio input signal is transmitted in sync with the video signal Audio input Line input level not suitable for direct microphone signal impedance 18 kOhm typical 1 Vrms maximum input voltage Audio output Line output level not suitable for direct speaker connection impedance 1 5 kOhm minimum 0 85 Vrms maximum output vol...

Страница 17: ...les The mounting holes are equally spaced around a diameter of 133 mm 5 25 in 2 Cut out the inner recess hole Ø105 mm 4 13 in 3 Use a 8 mm 0 31 in bit to drill the three mounting holes 4 Insert the supplied mounting plugs 8 x 40 into the mounting holes 5 Use the supplied screws DIN7505 B 50mm to securely mount the camera to the ceiling surface if the ceiling is too thin use appropriate ceiling bol...

Страница 18: ...rface Mount Box and cable conduit 1 Use the SMB to mark out the cable hole in the ceiling and to mark the three mounting holes The mounting holes are equally spaced around a diameter of 133 mm 5 25 in 2 Cut out the cable hole in the ceiling and use a 8 mm 0 31 in bit to drill the three mounting holes 3 Insert the supplied mounting plugs 8 x 40 into the mounting holes 5 4 2 18 en Installation FLEXI...

Страница 19: ...n parts package to fit thicker cables 8 Slot the seals with cables into either end of the conduit 9 Connect the Ethernet cables inside the conduit using the supplied RJ45 shielded connector 10 Close the cover on the conduit and position the conduit inside the SMB 11 Feed the other camera cabling through the cable hole in the SMB 12 If IP66 water ingress protection is required connect the camera ca...

Страница 20: ...and set the field of view 1 Connect a monitor to the 2 5 mm jack using the optional monitor cable S1460 which provides a CVBS signal for installation purposes only 2 Apply power to the camera 3 After power up wait a little about 20 seconds 4 Press the Menu button This stops the IP video stream and enables the service video analog output 5 5 20 en Installation FLEXIDOME IP starlight 7000 VR 2016 06...

Страница 21: ...r horizontal adjustment pan 1 Rotate the camera module 1 in the base Do not rotate more than 180 in either direction 2 Tighten the locking screw 2 with the supplied screwdriver bit 5 5 1 FLEXIDOME IP starlight 7000 VR Installation en 21 Bosch Security Systems 2016 06 v1 0 AM18 Q0710 ...

Страница 22: ...not rotate more than 90 3 Tighten the two thumbwheels 1 90 1 1 Twist To obtain a horizontal horizon for tilted ceilings or sidewall mounting twist the camera module to align the picture shown on the monitor 5 5 2 5 5 3 22 en Installation FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch Security Systems ...

Страница 23: ...ted again later with the dome bubble in place via the web browser This optimizes picture sharpness in both bright and low level lighting Using the install wizard To perform the set up 1 Power up the camera and wait briefly until all LEDs show green 2 Open the camera install wizard by pressing the Menu button 3 To change the variant briefly press Menu a number of times until the desired variant is ...

Страница 24: ...tton to set the zoom position and to re focus 9 If the camera is not in focus press Menu for a longer time to re run the auto focus 10 If the camera is correctly focused briefly press the Menu button to access the video analog output format screen 11 Briefly press Menu to change the video analog output format as required 12 When the correct format is shown press Menu for a longer period to exit th...

Страница 25: ... desiccant sachet inside the inner dome to prevent damp 2 Align the inner dome fin with the slot in the camera frame and gently click the inner dome into place in its mount seal 3 Check that the lens can move freely in the dome opening 4 Mount the outer dome by screwing in the 3 attachment bolts 5 7 FLEXIDOME IP starlight 7000 VR Installation en 25 Bosch Security Systems 2016 06 v1 0 AM18 Q0710 ...

Страница 26: ... 1 Nm x3 Desiccant Desiccant 26 en Installation FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch Security Systems ...

Страница 27: ...work If a RADIUS server is used for network access control 802 1x authentication the unit must be configured first To configure the unit connect it directly to a computer using a network cable and configure the two parameters Identity and Password Only after these have been configured can communication with the unit via the network occur IP Helper tool Alternatively use the IP Helper tool to detec...

Страница 28: ... camera in the web browser 2 Click Configuration in the title bar 3 Select Camera Installer Menu from the side bar 4 Select the application variant before any other changes are made as the camera reboots automatically and resets the factory defaults when the application variant is changed If required configure the parameters in other menus to suit your working environment for example ID passwords ...

Страница 29: ... image transmission Incorrect unit configuration Check all configuration parameters reset to factory default if necessary Faulty installation Check all cables plugs contacts and connections Wrong IP address Check the IP addresses ping Faulty data transmission within the LAN Check the data transmission with ping The maximum number of connections has been reached Wait until there is a free connectio...

Страница 30: ...udio voice connection is already in use by another receiver Wait until the connection is free and then call the sender again The unit does not report an alarm Alarm source is not selected Select possible alarm sources on the Alarm sources configuration page No alarm response specified Specify the desired alarm response on the Alarm connections configuration page if necessary change the IP address ...

Страница 31: ... the connection between two IP addresses This allows testing whether a device is active in the network 1 Open the DOS command prompt 2 Type ping followed by the IP address of the device If the device is found the response appears as Reply from followed by the number of bytes sent and the transmission time in milliseconds Otherwise the device cannot be accessed via the network This might be because...

Страница 32: ...he internal firmware can be viewed on a service page Please note this information before contacting Customer Service 1 In the address bar of your browser after the unit IP address enter version for example 192 168 0 80 version 2 Write down the information or print out the page 8 3 32 en Troubleshooting FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch Security Systems ...

Страница 33: ...ing used to reduce light reflections Remove dust with a blower brush or grease free soft brush Wipe water drops off the lens with a clean soft lint free cloth and dry the lens surface Use special lens cleaning paper or cloth treated with lens cleaning fluid to gently wipe off any remaining dirt wipe spirally from the lens center towards the edge Repair Notice Never open the casing of the unit The ...

Страница 34: ...and electrical appliances which have reached the end of their working life must be collected and disposed of separately from household waste material Separate collecting systems are usually in place for disused electronic and electrical products Please dispose of these units at an environmentally compatible recycling facility per European Directive 2012 19 EU 10 10 1 10 2 34 en Decommissioning FLE...

Страница 35: ... mA max Mechanical Dimensions D x H 158 x 124 mm 6 22 x 4 89 in Weight 0 85 kg 1 87 lb 1 28 kg 2 82 lb with SMB Mounting Flush mount or surface mount Color White RAL9010 trim ring with black inner liner Adjustment range 360º pan 90º tilt 90º twist Dome bubble Polycarbonate clear with UV blocking anti scratch coating Trim ring Aluminum 11 FLEXIDOME IP starlight 7000 VR Technical data en 35 Bosch Se...

Страница 36: ...rature 20 ºC 4 ºF Storage temperature 50 ºC to 70 ºC 58 ºF to 158 ºF Operating humidity 5 to 93 relative humidity Storage humidity Up to 98 relative humidity Impact protection IK10 Water dust protection IP 66 and NEMA Type 4X with appropriate installation standards Dimensions Ø158 6 22 Ø95 3 7 mm in 39 1 54 85 3 35 36 en Technical data FLEXIDOME IP starlight 7000 VR 2016 06 v1 0 AM18 Q0710 Bosch S...

Страница 37: ...141 5 55 Ø158 6 22 mm i n FLEXIDOME IP starlight 7000 VR Technical data en 37 Bosch Security Systems 2016 06 v1 0 AM18 Q0710 ...

Страница 38: ......

Страница 39: ......

Страница 40: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2016 ...

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