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112

en | Troubleshooting

Dinion IP Camera

AR18-10-B006 | v1.1 | 2010.06

Installation and Operation Manual

Bosch Security Systems

Troubleshooting

11.1

Function test

The camera offers a variety of configuration options. Therefore,

check that it works properly after installation and configuration.

This is the only way to ensure that the camera will function as

intended in the event of an alarm.

Your check should include the following functions:

–

Can the camera be called up remotely?

–

Does the camera transmit all the data required?

–

Does the camera respond as desired to alarm events?

–

Is it possible to control peripheral devices, if necessary?

Содержание NBC-455

Страница 1: ...Dinion IP Camera NBC 455 en Installation and Operation Manual ...

Страница 2: ......

Страница 3: ...ghts 15 2 Introduction 16 2 1 Features 16 3 System Information 18 3 1 Overview of functions 18 3 1 1 Progressive scan 18 3 1 2 Tri streaming 18 3 1 3 ONVIF Open Network Video Interface Forum 18 3 1 4 Audio 18 3 1 5 Alarm I O 18 3 1 6 Tamper detection and motion detectors 19 3 1 7 Video encoding 19 3 1 8 Multicast 19 3 1 9 Power over Ethernet 19 3 1 10 Data interface 19 3 1 11 Encryption 19 3 1 12 ...

Страница 4: ...connector 31 5 7 Lens mounting 32 5 8 Mounting the camera 33 5 9 Using the camera install menu 34 5 10 Back focus adjustment 34 5 11 Lens adjustment 35 5 11 1 DC iris lens 35 5 11 2 Manual iris lens 35 5 11 3 Video iris lens 36 5 12 Reset button 36 6 Camera set up 37 6 1 Camera menu navigation 37 6 2 Install menu 38 6 2 1 Lens Wizard submenu 38 6 2 2 Network submenu 40 6 2 3 Defaults submenu 40 7 ...

Страница 5: ...a name 47 8 2 2 Password 47 8 3 Date Time 48 8 4 Network 49 8 5 Encoder Profile 50 8 6 Audio 50 8 7 Recording 50 8 7 1 Storage medium 50 8 8 System Overview 50 9 Advanced Mode 51 9 1 Advanced Mode menu tree 51 9 2 General 53 9 2 1 Identification 53 9 2 2 Password 53 9 2 3 Date Time 54 9 2 4 Display Stamping 56 9 3 Web Interface 58 9 3 1 Appearance 58 9 3 2 LIVEPAGE Functions 59 9 3 3 Logging 60 9 ...

Страница 6: ...arm Connections 77 9 8 2 Video Content Analyses VCA 80 9 8 3 VCA configuration Profiles 81 9 8 4 VCA configuration Scheduled 87 9 8 5 VCA configuration Event triggered 89 9 8 6 Audio Alarm 90 9 8 7 Alarm E Mail 91 9 8 8 Alarm Task Editor 93 9 9 Interfaces 94 9 9 1 Alarm input 94 9 9 2 Relay 94 9 9 3 COM1 95 9 10 Network 96 9 10 1 Network 96 9 10 2 Advanced 100 9 10 3 Multicasting 101 9 10 4 JPEG P...

Страница 7: ...video sequences 109 10 1 8 Running recording program 109 10 1 9 Audio communication 109 10 2 Recordings page 110 10 2 1 Controlling playback 110 11 Troubleshooting 112 11 1 Function test 112 11 2 Resolving problems 113 11 3 Customer service 115 12 Maintenance 116 12 1 Testing the network connection 116 12 2 Communication with Terminal Program 116 12 3 Repairs 118 12 3 1 Transfer and disposal 118 1...

Страница 8: ...uation such as Dangerous Voltage inside the product If not avoided this will result in an electrical shock serious bodily injury or death WARNING Medium risk Indicates a potentially hazardous situation If not avoided this could result in minor or moderate bodily injury CAUTION Low risk Indicates a potentially hazardous situation If not avoided this could result in property damage or risk of damage...

Страница 9: ...equipment including amplifiers that produce heat 3 Never spill liquid of any kind on the unit 4 Take precautions to protect the unit from power and lightning surges 5 Adust only those controls specified in the operating instructions 6 Operate the unit only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged unit yourself Refer all servicing t...

Страница 10: ... Article 820 regarding installation of CATV systems 12 VDC 24 VAC power source This unit is intended to operate with a limited power source The unit is intended to operate at either 12 VDC or 24 VAC if PoE is not available User supplied wiring must be in compliance with electrical codes Class 2 power levels If 24 VAC is used do not ground the 24 VAC supply at the terminals or at the unit s power s...

Страница 11: ...can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced rad...

Страница 12: ...articulière Il est possible de déterminer la production d interférences en mettant l appareil successivement hors et sous tension tout en contrôlant la réception radio ou télévision L utilisateur peut parvenir à éliminer les interférences éventuelles en prenant une ou plusieurs des mesures suivantes Modifier l orientation ou l emplacement de l antenne réceptrice Éloigner l appareil du récepteur Br...

Страница 13: ...ts of this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Disposal Your Bosch product was developed and manufactured with high quality material and components that can be recycled and reused This symbol means that electronic and electrical appliances which have reach...

Страница 14: ...rotected by copyright All rights reserved Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly Note This manual has been compiled with great care and the information it contains has been thoroughly verified The text was complete and correct at the time of printing The ongoing development of the products may ...

Страница 15: ...al Equipment Corporation Permission to use copy modify distribute and sell this software and its documentation for any purpose and without fee is hereby granted provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation and that the names of Adobe Systems and Digital Equipment Corporation not be...

Страница 16: ...nternet The camera is easy to install and ready to use Features include Progressive scan Color performance with NightSense 1 3 inch CCD sensor Tri streaming two H 264 streams and one M JPEG stream Complies with the ONVIF standard for wide compatibility Two way audio and audio alarm Alarm input and alarm output to external devices Enhanced video motion detection Video and data transmission over IP ...

Страница 17: ... Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 Fast convenient configuration using the integrated Web server and a browser Firmware update through flash memory Convenient upload and download of configuration data ...

Страница 18: ...res and processes progressively scanned images When there is fast motion in a scene progressively scanned images are generally sharper than interlaced images 3 1 2 Tri streaming Tri streaming allows the data stream to be encoded simultaneously according to three different individually customized profiles This creates two full H 264 streams that can serve different purposes and an additional M JPEG...

Страница 19: ...igured networks the multicast function enables simultaneous real time transmission to multiple receivers The prerequisite for this is that the UDP and IGMP V2 protocols are implemented on the network 3 1 9 Power over Ethernet Power for the camera can be supplied via a Power over Ethernet compliant network cable connection With this configuration only a single cable connection is required to view p...

Страница 20: ...eo frames snapshots can be called up as JPEG images stored on the hard drive or displayed in a separate browser window 3 1 15 Backup The browser application has an icon for saving the video images provided by the unit as a file on your computer s hard drive Clicking this icon stores the video sequences and they can be replayed with the Player from Bosch Security Systems included with the package 3...

Страница 21: ...dio and data across any IP network It is designed to work with Bosch CCTV products as part of a total video surveillance management system Integrate your existing components into one easy to manage system or use Bosch s full line capabilities and benefit from a complete surveillance solution based on cutting edge technology and years of experience VIDOS The camera video server and VIDOS software c...

Страница 22: ...amera such as controlling relays remote control of peripheral devices and remote configuration DiBos can use alarm inputs to trigger actions and when motion detection Motion is active can record the relevant cells making intelligent motion detection possible Divar 700 Series The Divar 700 Series of digital video recorders can view and record images from the camera via a network connection The Diva...

Страница 23: ...ion cap mounted on camera Power connector Alarm I O connector Data connector DVD ROM mini Manual System requirements Configuration Manager BVIP Lite Suite MPEG ActiveX control DirectX control Microsoft Internet Explorer Sun JVM Player and Archive Player Adobe Acrobat Reader Quick install instructions Safety instructions If equipment has been damaged during shipment repack it in the original packag...

Страница 24: ...ms such as VIP XD as a receiver and a connected video monitor or Divar 700 Series Digital Video Recorder The minimum PC requirements are Operating platform A PC running Windows XP or Windows Vista with IE 7 0 Processor Dual core 3 0 GHz RAM memory 256 MB Monitor resolution 1024 x 768 Network interface 100 BaseT DirectX 9 0c Make sure the graphics card is set to 16 bit or 32 bit color depth and tha...

Страница 25: ...e DVD into the DVD ROM drive of the computer If the DVD does not start automatically open the DVD in Windows Explorer and double click the index html file to start the installation 2 Select a language from the list box at the top 3 Click Tools in the menu 4 Click Archive Player the installation starts 5 Follow the instructions in the installation program The Archive Player is installed together wi...

Страница 26: ...ant with the Power over Ethernet IEEE 802 3af standard The multicolored LED beside the Ethernet connection indicates Power red IP connection green and IP traffic green flashing It can be disabled in the Settings Camera Settings Install options menu By default power is supplied to the camera via the Ethernet cable compliant with the Power over Ethernet standard CAUTION Installation should only be p...

Страница 27: ...2 stranded wire or AWG16 to 26 solid wire cut back 5 mm 0 2 in of insulation Loosen the screws of the supplied 2 pole connector and insert the wires Tighten the screws and insert the 2 pole connector into the power socket of the camera Note For a DC supply the polarity is important Incorrect polarity does not damage the camera but it will not switch on 1 2 3 4 5 6 E T H P o E ALARM AUDIO IN AUDIO ...

Страница 28: ... logic 5V nominal 40 VDC max DC coupled with 22 kOhm pull up to 3 3 V Alarm in configurable as active low or active high Max 42 V allowed between camera ground and each of the relay pins Use the alarm input to connect external alarm devices such as door contacts or sensors A zero potential make contact or switch can be used as the actuator use a bounce free contact system Use the alarm relay outpu...

Страница 29: ... system The audio input signal is transmitted in sync with the video signal Audio input Line input level not suitable for direct microphone signal impedance 9 kOhm typical 5 5 Vpp maximum input voltage Audio output Line output level not suitable for direct speaker connection impedance 16 Ohm minimum 3 Vpp maximum output voltage Wiring Shielded audio connection cable is advised Observe maximum cabl...

Страница 30: ...igure 5 5 Video BNC connector 1 Connect a service monitor to the composite video BNC connector to aid installation 2 Open the side panel on the camera and press the center button for longer than 2 seconds This stops the IP video stream and enables the video analog output 1 2 3 4 5 6 E T H P o E ALARM AUDIO IN AUDIO OUT VIDEO DATA 1 2 3 4 5 6 12 VDC 24 VAC ...

Страница 31: ...onnector is used to connect the control data coming out of the camera to external devices RS485 RS422 and RS232 is supported by this data connection Note To ensure surge and electrostatic protection keep the cable length between the camera and external device to less than 3 meters Pin Data socket 1 Ground 2 RxD Rx 3 CTS Rx 4 Ground 5 TxD Tx 6 RTS Tx DATA 1 2 3 4 5 6 5 mm 0 2 in ...

Страница 32: ...A spare male lens connector is provided Note If a short circuit is detected on the lens connector the message LENS SHORT CIRCUIT is shown The lens circuit is automatically disabled to avoid internal damage Remove the lens connector and check the pin connections CAUTION Lenses weighing more than 0 5 kg 1 1lbs must be separately supported Figure 5 7 Mounting a lens Figure 5 8 Lens connector Bosch Bo...

Страница 33: ... camera can be mounted either from the top or from the bottom 1 4 20 UNC thread Figure 5 9 Mounting a camera CAUTION The CCD image sensors are highly sensitive and require special care for proper preformance and extended lifetime Do not expose them or point the camera lens to direct sunlight Do not obstruct the free flow of air around the camera ...

Страница 34: ...picture sharpness in both bright and low level lighting adjust the back focus Use the camera s unique Lens Wizard This ensures that the object of interest always remains in focus even when focusing at the maximum lens iris opening for example at night When back focusing varifocal lenses adjust to obtain a sharp picture in both wide angle and tele positions for both far and near focus When back foc...

Страница 35: ...and hold the center key for more than 2 seconds until all the menus disappear 8 Close the side door panel 5 11 Lens adjustment 5 11 1 DC iris lens 1 Unlock the back focus locking button 2 Access the Lens Wizard menu 3 Set Back Focus Now is highlighted in the menu 4 Turn the back focus adjustment as required 5 Lock the back focus locking button 6 Exit the menu 5 11 2 Manual iris lens 1 Unlock the b...

Страница 36: ...he level potentiometer located on the lens until the Level bar is in the central position 9 Exit the menu The best performance with video iris lenses is obtained when the peak average potentiometer of the lens matches the peak average balance configuration setting 5 12 Reset button Figure 5 10 Reset button With the power on use a small pointed object to press and hold the reset button for more tha...

Страница 37: ...for navigating through menu system To open the install menu and enable the analog video output press and hold the center key for approximately two seconds This turns off the IP video stream Use the up or down keys to scroll through a menu Use the left or right keys to move through options or to set parameters When in a menu quickly double press the menu select key to restore the selected item to i...

Страница 38: ...enu and the Defaults submenu Note Camera parameter set up is done via IP See Section 9 6 Camera for the specific camera menus 6 2 1 Lens Wizard submenu Item Selection Description Lens type Auto Manual DC iris Video Auto automatically selects the type of lens Manual DC iris Video modes select the matching lens type to force the camera to the correct lens mode Detected Shows the type of lens detecte...

Страница 39: ...rity Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 Set LVL Only for video iris lenses Adjust the level control on the lens to center the level detector indicator see below EXIT Returns to Install menu Item Selection Description ...

Страница 40: ... IP Address Enter an IP address for the camera Use LEFT RIGHT to change position in the address use UP DOWN to select the digit Use SELECT to exit the address edit screen Subnet Mask Enter the Subnet mask default 255 255 255 0 Gateway Enter a Gateway address DHCP If the network has a DHCP server for dynamic IP address allocation set this parameter to On to activate the automatic acceptance of DHCP...

Страница 41: ...ements Microsoft Internet Explorer version 7 0 or higher Monitor resolution at least 1024 768 pixels 16 or 32 bit color depth Sun JVM installed Intranet or Internet network access The Web browser must be configured to enable Cookies to be set from the IP address of the unit In Windows Vista deactivate protected mode on the Security tab under Internet Options Read the information in the System Requ...

Страница 42: ... or Bosch VMS connections are supported 7 2 1 Password protection in camera A camera offers the option of limiting access across various authorization levels If the camera is password protected a message to enter the password appears 1 Enter the user name and the associated password in the appropriate fields 2 Click OK If the password is correct the desired page is displayed 7 3 Protected network ...

Страница 43: ...t of the same closed network In this way it is possible to cover large distances with little installation or cabling effort 7 4 1 Alarm connection With the appropriate configuration a connection between camera and decoder is established automatically when an alarm is triggered After a short time the live video image from the transmitter is shown on the connected monitor In this case no computer is...

Страница 44: ...k is only visible if a storage medium is available Figure 7 1 Livepage 7 5 1 LIVEPAGE The LIVEPAGE is used to display and control the video stream Refer to Section 10 Operation via the browser page 107 for more information 7 5 2 RECORDINGS Click RECORDINGS in the application title bar to open the playback page Refer to Section 10 Operation via the browser page 107 for more information 7 5 3 SETTIN...

Страница 45: ...l functioning of the unit for example firmware updates can only be made using the configuration menu The configuration menu tree allows all parameters of the unit to be configured The configuration menu is divided into Basic Mode and Advanced Mode Refer to Section 8 Basic Mode page 46 for more information on basic settings refer to Section 9 Advanced Mode page 51 for more information on advanced s...

Страница 46: ...defined value in a list field Saving changes After making changes in a window click Set to send the new settings to the device and save them there Clicking Set saves only the settings in the current window Changes in any other windows are ignored Click SETTINGS in the applications title bar to close the window without saving the changes Note Device time settings are lost after 1 hour without power...

Страница 47: ...era and allows all configuration settings to be changed user is the middle authorization level This user can operate the device play back recordings and also control a camera but cannot change the configuration live is the lowest authorization level It can only be used to view the live video image and switch between the different live image displays Use the various authorization levels to limit ac...

Страница 48: ...s not necessary to enter the day or date of the week These are set automatically The time zone in which the system is located is also set automatically 1 Click Sync to PC to apply the system time from your computer to the device Time server IP address The camera can receive the time signal from a time server using various time server protocols and then use it to set the internal clock The device p...

Страница 49: ...ess allocation set this parameter to On to activate the automatic acceptance of DHCP assigned IP addresses Note Certain applications for example Bosch Video Management System use the IP address for the unique assignment of the device If using these applications the DHCP server must support the fixed assignment between IP address and MAC address and must be appropriately set up so that once an IP a...

Страница 50: ...t levels with the sliders 8 7 Recording Record the images from the camera to a storage medium For long term authoritative images it is essential to use a Divar 700 Series Digital Video Recorder or an appropriately sized iSCSI system 8 7 1 Storage medium 1 Select the required storage medium from the list 2 Click Start to start recording or Stop to end recording 8 8 System Overview This page provide...

Страница 51: ...enu sub heading to expand it 3 Click a sub menu The corresponding page is opened The settings are changed by entering new values or by selecting a pre defined value in a list field Saving changes After making changes in a window click Set to send the new settings to the device and save them there Clicking Set saves only the settings in the current window Changes in any other windows are ignored Cl...

Страница 52: ...tion Manual Bosch Security Systems Note Device time settings are lost after 1 hour without power if no central time server is selected Note When entering names do not use any special characters for example Special characters are not supported by the internal recording management system ...

Страница 53: ... to identify the location unambiguously Initiator extension Add text to an initiator name to make identification easier in large iSCSI systems This text is added to the initiator name separated from it by a full stop 9 2 2 Password A password prevents unauthorized access to the device The device recognizes three authorization levels service user and live service is the highest authorization level ...

Страница 54: ...each level while logged in as service or if the device is not protected by a password Enter the password for the selected level Confirm password Re enter the new password to ensure that there are no typing mistakes The new password is only saved after clicking Set Therefore click Set immediately after entering and confirming the password even if assigning a password at another level 9 2 3 Date Tim...

Страница 55: ... a table is not created there is no automatic switching When editing the table note that values occur in linked pairs DST start and end dates First check the time zone setting If it is not correct select the appropriate time zone for the system 1 Click Set 2 Click Details A new window opens showing an empty table 3 Click Generate to fill the table with the preset values from the camera 4 Select th...

Страница 56: ...ocol 9 2 4 Display Stamping Various overlays or stamps in the video image provide important supplementary information These overlays can be enabled individually and arranged on the image in a clear manner Camera name stamping This field sets the position of the camera name overlay It can be displayed at the Top at the Bottom or at a position of choice using the Custom option or it can be set to Of...

Страница 57: ...e displayed at a position of choice using the Custom option or it can be set to Off for no overlay information If the Custom option is selected enter values in the X and Y position fields Alarm message Enter the message to be displayed on the image in the event of an alarm The maximum text length is 31 characters Video watermarking Select On for the transmitted video images to be watermarked After...

Страница 58: ...net Intranet For access via the Internet Intranet there must be a connection in order to display the image The image files are not stored on the camera To restore the original graphics delete the entries in the Company logo and Device logo fields Website language Select the language for the user interface here Company logo Enter the path to a suitable image in this field The image can be stored on...

Страница 59: ...inputs are displayed next to the video image as icons along with their assigned names If an alarm is active the corresponding icon changes color Show relay outputs The relay output is shown next to the video image as an icon along with its assigned name If a relay is switched the icon changes color Show VCA trajectories The trajectories motion lines of objects from the video content analysis are d...

Страница 60: ... be saved if this icon is visible Path for JPEG and video files Enter the path for the storage location of individual images and video sequences saved from the Livepage If necessary click Browse to find a suitable folder 9 3 3 Logging Save event log Select this option to save event messages in a text file on the local computer This file can be viewed edited and printed with any text editor or stan...

Страница 61: ...ures The camera simultaneously generates two H 264 video streams and an M JPEG stream Tri streaming Select the compression settings of these streams individually for example one setting for transmissions to the Internet and one for LAN connections The settings are made individually for each stream Define profiles Eight definable profiles are available The pre programmed profiles give priority to d...

Страница 62: ... use the default profiles Only change a profile if completely familiar with all the configuration options The parameters as a group constitute a profile and are dependent on one another If a setting outside the permitted range for a parameter is entered the nearest valid value is substituted when the settings are saved Profile name Enter a new name for the profile here Target data rate To optimize...

Страница 63: ...0 pixels 4CIF D1 704 576 480 pixels Expert Settings if necessary use the expert settings to adapt the I frame quality and the P frame quality to specific requirements The setting is based on the H 264 quantization parameter QP I frame quality This setting adjusts the image quality of the I frames The basic setting Auto automatically adjusts the quality to the settings for the P frame video quality...

Страница 64: ...ecurity Systems The value 9 represents the best image quality with if necessary a lower frame refresh rate depending on the settings for the maximum data rate A value of 51 results in a very high refresh rate and lower image quality Default Click Default to return the profile to the factory default values ...

Страница 65: ...1 Click Preview to display a preview of the video for streams 1 and 2 the current profile is shown above the preview 2 Click 1 1 Live View below a preview to open a viewing window for that stream Various additional items of information are shown across the top of the window 3 Click Preview to close the preview displays Note Deactivate the display of the video images if the performance of the compu...

Страница 66: ...tion follows the highest resolution setting either in stream 1 or stream 2 For example if stream 1 is 4CIF D1 and stream 2 is CIF the JPEG resolution will be 4CIF D1 9 5 Audio Switch the camera audio On or Off Adjust the input and output levels with the sliders Note The audio signals are sent in a separate data stream parallel to the video data and so increase the network load The audio data requi...

Страница 67: ...aintain the selected shutter speed 1 60 1 50 1 100 1 120 1 250 1 500 1 1000 1 2000 1 5000 1 10K as long as the light level of the scene permits FL flickerless mode avoids interference from light sources recommended for video iris or DC iris lenses only Actual shutter Displays the actual shutter value from the camera to help compare lighting levels and optimum shutter speed during set up Gain When ...

Страница 68: ... objects 9 6 2 Enhance Back Light Compensation Auto black When ON the video level is optimized for the center of the image Parts outside this area may be underexposed or overexposed this is normal Auto black Auto black ON automatically increases the visibility of details 9 6 3 Color White balance ATW Auto tracking white balance allows the camera to continually adjust for optimal color reproduction...

Страница 69: ...ble the Camera buttons on the camera to prevent unauthorized change of the camera settings Camera LED Disable the Camera LED on the camera to switch it off Show test pattern Select On to show a video test signal Pattern Select the desired test pattern to help with installation and fault finding Restore all defaults Click Restore all defaults to restore the factory defaults for the camera A confirm...

Страница 70: ...stomer service at Bosch Security Systems 9 7 1 Storage Management Device manager If the VRM option is activated the VRM Video Recording Manager manages all recording and no further settings can be configured here Note Activating or deactivating VRM causes the current settings to be lost they can only be restored through reconfiguration Recording media Select the required recording media to activat...

Страница 71: ...the storage media in this list and configure them for storage Note Each storage medium can only be associated with one user If a storage medium is already being used by another user decouple the user and connect the drive to the camera Before decoupling make absolutely sure that the previous user no longer needs the storage medium 1 In the Storage overview section double click the required storage...

Страница 72: ...rmatting Storage Media Delete all recordings on a storage medium at any time Check the recordings before deleting and back up important sequences on the computer s hard drive 1 Click a storage medium in the Managed storage media list to select it 2 Click Edit below the list A new window opens 3 Click Formatting to delete all recordings in the storage medium 4 Click OK to close the window Deactivat...

Страница 73: ...the profile setting that is to be used for each data stream when recording This selection is independent of the selection for live data stream transmission The properties of the profiles are defined on the Encoder Profile page Recording includes Specify whether in addition to video data audio or metadata for example alarms or VCA data should also be recorded Including metadata could make subsequen...

Страница 74: ...Alarm input Motion Audio alarm Video loss alarm that is to trigger a recording Select the Virtual alarm sensors that are to trigger a recording via RCP commands or alarm scripts for example 9 7 3 Retention Time Specify the retention times for recordings If the available memory capacity of a medium has been used older recordings are only overwritten if the retention time entered here has expired Ma...

Страница 75: ...utton to deselect any of the intervals 4 Click Select All to select all of the intervals to be assigned to the selected profile 5 Click Clear All to deselect all of the intervals 6 When finished click Set to save the settings to the device Holidays Define holidays whose settings will override the settings for the normal weekly schedule 1 Click the Holidays tab Days that have already been defined a...

Страница 76: ... the Recording Profiles and the Recording Scheduler are deactivated and the configuration cannot be modified Terminate recording at any time to modify the configuration 1 Click Start to activate the recording schedule 2 Click Stop to deactivate the recording schedule Recordings that are currently running are interrupted and the configuration can be modified Recording status The graphic indicates t...

Страница 77: ...put 1 so that the device maintains the connection for as long as an alarm exists Number of destination IP address Specify the numbers of the IP addresses to be contacted in the event of an alarm The device contacts the remote locations one after the other in the numbered sequence until a connection is made Destination IP address For each number enter the corresponding IP address for the desired re...

Страница 78: ...larm a larger bandwidth must be available on the network for additional video images if Multicast operation is not possible To enable Multicast operation select the UDP option for the Video transmission parameter here and on the Network page Remote port Select a browser port depending on the network configuration The ports for HTTPS connections are only available if the On option in SSL encryption...

Страница 79: ...or establishing a connection such as the password By selecting On only encrypted ports are available for the Remote port parameter SSL encryption must be activated and configured on both sides of a connection The appropriate certificates must also have been uploaded Configure and activate encryption for media data video metadata on the Encryption page Auto connect Select On to automatically re est...

Страница 80: ...r application as required The Silent MOTION configuration is active by default In this configuration metadata is created to facilitate searches of recordings however no alarm is triggered 1 Select a VCA configuration and make the required settings 2 If necessary click the Default button to return all settings to their default values Note If there is not enough computing power priority is given to ...

Страница 81: ...saved profile A new window opens in which to select the profile file and specify where to save the file To rename a profile 1 To rename the file click the icon to the right of the list field and enter the new profile name in the field 2 Click the icon again The new profile name is saved The current alarm status is displayed for information purposes Aggregation time s Set an aggregation time of bet...

Страница 82: ...tivated At least one sensor field must be activated The individual parameters must be configured to suit the operating environment and the desired responses The sensitivity must be set to a value greater than zero Note Reflections of light from glass surfaces etc lights switching on and off or changes in the light level caused by cloud movement on a sunny day can trigger unintended responses from ...

Страница 83: ...r fields Activate or deactivate each of these fields individually To exclude particular regions of the camera s field of view from monitoring due to continuous movement by a tree in the wind for example the relevant fields can be deactivated 1 Click Select Area to configure the sensor fields A new window opens 2 If necessary click Clear All first to clear the current selection fields marked red 3 ...

Страница 84: ...d by short term changes for example cleaning activities in the direct field of vision of the camera Global change slider Set how large the global change in the video image must be for an alarm to be triggered This setting is independent of the sensor fields selected under Select Area Set a high value if fewer sensor fields need to change to trigger an alarm With a low value it is necessary for cha...

Страница 85: ...is triggered This detects tampering that would otherwise not be detected for example if the camera is turned 1 Click Reference to save the currently visible video image as a reference 2 Click Select Area and select the areas in the reference image that are to be monitored 3 Check the box Reference check to activate the on going check The stored reference image is displayed in black and white below...

Страница 86: ...hese fields individually Select only those areas for reference monitoring in which no movement takes place and that are always evenly lit as false alarms could otherwise be triggered 1 Click Select Area to configure the sensor fields A new window opens 2 If necessary click Clear All first to clear the current selection fields marked yellow 3 Left click the fields to be activated Activated fields a...

Страница 87: ...ected profile 3 Use the right mouse button to deselect any of the intervals 4 Click Select All to link all time intervals to the selected profile 5 Click Clear All to deselect all of the intervals 6 When finished click Set to save the settings in the device Holidays Define holidays on which a profile should be active that are different to the standard weekly schedule 1 Click the Holidays tab Any d...

Страница 88: ...ion IP Camera AR18 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems 3 Click OK The item is deleted from the table and the window closes 4 The process must be repeated for deleting additional days ...

Страница 89: ...elect the VCA configuration here that is to be enabled via an active trigger A green check mark to the right of the list field indicates that the trigger is active Trigger inactive Select the VCA configuration here that is to be activated if the trigger is not active A green check mark to the right of the list field indicates that the trigger is inactive Delay s Select the delay period for the rea...

Страница 90: ... for example with the VIDOS and Bosch Video Management System programs Enter a unique and clear name here Signal Ranges Exclude particular signal ranges in order to avoid false alarms For this reason the total signal is divided into 13 tonal ranges mel scale Check or uncheck the boxes below the graphic to include or exclude individual ranges Threshold Set up the threshold on the basis of the signa...

Страница 91: ...sfer Protocol Outgoing e mails are sent to the mail server via the address entered Otherwise leave the box blank 0 0 0 0 SMTP user name Enter a registered user name for the chosen mail server SMTP password Enter the required password for the registered user name Format Select the data format of the alarm message Standard with JPEG e mail with JPEG image file attachment SMS e mail in SMS format to ...

Страница 92: ...ter the e mail address for alarm e mails here The maximum address length is 49 characters Sender name Enter a unique name for the e mail sender for example the location of the device This makes it easier to identify the origin of the e mail Test e mail Click Send Now to test the e mail function An alarm e mail is immediately created and sent ...

Страница 93: ...roduct DVD supplied As an alternative to the alarm settings on the various alarm pages enter the desired alarm functions in script form here This will overwrite all settings and entries on the other alarm pages 1 Click Examples under the Alarm Task Editor field to see some script examples A new window opens 2 Enter new scripts in the Alarm Task Editor field or change existing scripts in line with ...

Страница 94: ...AGE if configured Action Select the camera mode to switch to when alarm input 1 is triggered See Section 9 8 8 Alarm Task Editor page 93 for information on alarm actions based on alarm inputs 9 9 2 Relay Configure the switching behavior of the relay output Select different events that automatically activate an output For example turn on a floodlight by triggering a motion alarm and then turn the l...

Страница 95: ...ct a controllable unit from the list If you wish to use the serial port to transmit transparent data select Transparent Select Terminal if you wish to operate the unit from a terminal After selecting a unit the remaining parameters in the window are set automatically and should not be changed Camera ID If necessary enter the ID of the peripheral you wish to control for example a dome camera or pan...

Страница 96: ...er the reboot Automatic IP assignment If a DHCP server is employed in the network for the dynamic assignment of IP addresses activate acceptance of IP addresses automatically assigned to the device Certain applications VIDOS Bosch Video Management System Archive Player Configuration Manager use the IP address for the unique assignment of the device If using these applications the DHCP server must ...

Страница 97: ...e device is used behind a firewall TCP Port 80 should be selected as the transmission protocol For use in a local network choose UDP Multicast operation is only possible with the UDP protocol The TCP protocol does not support multicast connections The MTU value in UDP mode is 1514 bytes HTTP browser port Select a different HTTP browser port from the list if required The default HTTP port is 80 To ...

Страница 98: ...ctions on this port To allow only encrypted connections set the Off option to deactivate telnet support making telnet connections impossible Interface mode ETH If necessary select the Ethernet link type for interface ETH Depending on the device connected it may be necessary to select a special operation type Network MSS Byte Set the maximum segment size for the IP packet s user data here This give...

Страница 99: ...DynDNS org Host name Enter the host name registered on DynDNS org for the device here User name Enter the user name registered at DynDNS org here Password Enter the password registered at DynDNS org here Force registration now Force the registration by transferring the IP address to the DynDNS server Entries that change frequently are not provided in the Domain Name System It is a good idea to for...

Страница 100: ... send the traps automatically and will only reply to SNMP requests If one or two SNMP host addresses are entered SNMP traps are sent automatically Select Off to deactivate the SNMP function 1 SNMP host address 2 SNMP host address To send SNMP traps automatically enter the IP addresses of one or two target devices here SNMP traps To choose which traps are sent 1 Click Select A dialog box appears 2 ...

Страница 101: ...requisite for multicast operation is a multicast capable network that uses the UDP and IGMP protocols Other group membership protocols are not supported The TCP protocol does not support multicast connections A special IP address class D address must be configured for multicast operation in a multicast enabled network The network must support group IP addresses and the Internet Group Management Pr...

Страница 102: ...lue can be entered to specify how long the multicast data packets are active on the network If multicast is to be run via a router the value must be greater than 1 9 10 4 JPEG Posting Save individual JPEG images on an FTP server at specific intervals If required retrieve these images at a later date to reconstruct alarm events JPEG resolution corresponds to the highest setting from the two data st...

Страница 103: ...he images are sent to an FTP server Enter zero for no images to be sent FTP server IP address Enter the IP address of the FTP server on which to save the JPEG images FTP server login Enter your login name for the FTP server FTP server password Enter the password that gives access to the FTP server Path on FTP server Enter an exact path to post the images on the FTP server 9 10 5 Encryption If an e...

Страница 104: ...ad area To update the firmware 1 First store the firmware file on your hard disk 2 Enter the full path for the firmware file in the field or click Browse to locate and select the file 3 Click Upload to begin transferring the file to the device The progress bar allows monitoring of the transfer Service Maintenance Licenses System Overview CAUTION Before starting a firmware update make sure to selec...

Страница 105: ... 1 Click Download a dialog box appears 2 Follow the instructions to save the current settings To load configuration data from the computer to the device 1 Enter the full path of the file to upload or click Browse to select the desired file 2 Make certain that the file to be loaded comes from the same device type as the device to be reconfigured 3 Click Upload to begin transmission to the device Th...

Страница 106: ...ownload an internal maintenance log from the device to send it to Customer Service for support purposes Click Download and select a storage location for the file 9 11 2 Licenses This window is for the activation of additional functions by entering activation codes An overview of installed licenses is shown 9 11 3 System Overview This window is for information only and cannot be modified Keep this ...

Страница 107: ...arious text overlays may be visible on the live video image Other information may also be shown next to the live video image on the Livepage The display depends on the settings on the LIVEPAGE Functions page Figure 10 1 Livepage 10 1 1 Processor load When accessing the camera with a browser the processor load and network information is available in the upper right of the window next to the Bosch l...

Страница 108: ...t and the relay output are displayed next to the camera image The alarm symbol is for information and indicates the input status of the alarm input Active 1 Symbol lights Active 0 Symbol not lit The relay on the camera allows the operation of a device for example a light or a door opener To operate click the relay symbol The symbol is red when the relay is activated 10 1 5 System Log Event Log The...

Страница 109: ...cording is in progress 2 Click the recording icon again to stop recording Play back saved video sequences using the Player from Bosch Security Systems 10 1 8 Running recording program The hard drive icon below the camera images on the Livepage changes during an automatic recording The icon lights up and displays a moving graphic to indicate a running recording If no recording is taking place a sta...

Страница 110: ...are identical only the quality and locaction may be different 10 2 1 Controlling playback A time bar below the video image allows quick orientation The time interval associated with the sequence is displayed in the bar in gray A green arrow above the bar indicates the position of the image currently being played back within the sequence The time bar offers various options for navigation in and bet...

Страница 111: ...nces so called bookmarks and jump directly to these These bookmarks are indicated as small yellow arrows above the time interval Use the bookmarks as follows Jump to the previous bookmark Set bookmark Jump to the following bookmark Bookmarks are only valid while in the Recordings page they are not saved with the sequences All bookmarks are deleted when you leave the page Trick mode View recordings...

Страница 112: ...Therefore check that it works properly after installation and configuration This is the only way to ensure that the camera will function as intended in the event of an alarm Your check should include the following functions Can the camera be called up remotely Does the camera transmit all the data required Does the camera respond as desired to alarm events Is it possible to control peripheral devi...

Страница 113: ...ctions Check all cables plugs contacts and connections Incorrect encoder stream property set for connection to hardware decoder Select the H 264 BP HW decoder option on the Encoder Streams configuration page No connection established no image transmission The unit s configuration Check all configuration parameters Faulty installation Check all cables plugs contacts and connections Wrong IP address...

Страница 114: ...ection is free and then call the sender again The unit does not report an alarm Alarm source is not selected Select possible alarm sources on the Alarm sources configuration page No alarm response specified Specify the desired alarm response on the Alarm connections configuration page if necessary change the IP address Control of cameras or other units is not possible The cable connection between ...

Страница 115: ...te down the information or print out the page The unit is not operational after a firmware upload Power failure during programming by firmware file Have the unit checked by Customer Service and replace if necessary Incorrect firmware file Enter the IP address of the unit followed by main htm in your Web browser and repeat the upload Placeholder with a red cross instead of the ActiveX components JV...

Страница 116: ...twork Check the cable connections in this case The device is not correctly integrated into the network Check the IP address subnet mask and gateway address 12 2 Communication with Terminal Program Data Terminal If a camera cannot be found in the network or the connection to the network is interrupted you can connect a data terminal to the camera for initial setup and for setting important paramete...

Страница 117: ...display 2 Enter one command at a time 3 When you have entered a value such as the IP address check the characters you have entered before pressing Enter to transfer the values to the camera Assigning an IP Address Before you can operate a camera in your network you must first assign it an IP address that is valid for your network The following default address is preset at the factory 192 168 0 1 1...

Страница 118: ... screen commands in the various submenus to do this 12 3 Repairs 12 3 1 Transfer and disposal The camera should only be passed on together with this installation guide The unit contains environmentally hazardous materials that must be disposed of according to law Defective or superfluous devices and parts should be disposed of professionally or taken to your local collection point for hazardous ma...

Страница 119: ...htSense Auto Forced Dynamic range 50 dB 10 bit image processing SNR 50 dB BLC Center window weighting AGC AGC On 20 dB or Off White Balance ATW AWB hold 2500 to 10000K AutoBlack Automatic continuous Off Shutter AES 1 60 1 50 to 1 150000 automatic flickerless or fixed Privacy Masking Four independent areas fully programmable gray Video Motion Analysis Motion Intelligent Video Analysis option Test p...

Страница 120: ...Telnet RTP HTTP ARP TCP UDP IP ICMP DHCP IGMPv2 802 1x HTTPS IGMPv3 SNMPv2 UPnP Encryption TLS 1 0 SSL AES optional Alarm input 2 Non isolated closing contact TTL logic 5V nominal 40 VDC max DC coupled with 22 kOhm pull up to 3 3 Relay output 1 Maximum voltage 30 VAC or 40 VDC Maximum 0 5 A continuous 10 VA Audio input Line in 5 5 Vpp maximum impedance 9 kOhm typical Audio output Line out 3 Vpp ma...

Страница 121: ...Camera Technical Data en 121 Bosch Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 Operating temperature 20 C to 50 C 4 F to 122 F Operating temperature IVA 20 C to 45 C 4 F to 113 F ...

Страница 122: ...8 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems 13 1 1 Dimensions Figure 13 1 Side and front dimensions 2 283 58 1 339 34 3 346 85 4 646 118 4 803 122 1 889 48 2 598 66 1 4 20 UNC 1 4 20 UNC mm in Dinion2X D N IP ...

Страница 123: ... mm DC iris C mount F1 7 360 4 pin LTC 3361 50 Varifocal Lens 1 3 inch 2 8 10 mm manual iris CS mount F1 4 close LTC 3371 21 Varifocal Lens 1 3 inch 5 50 mm manual iris CS mount F1 4 close LTC 3361 32 Varifocal Lens 1 3 inch 3 0 8 mm manual iris CS mount F1 0 close LTC 3361 41 Varifocal Lens 1 3 inch 2 8 12 mm manual iris CS mount F1 4 close Power transformers UPA 2410 60 Power Supply 120 VAC 60 H...

Страница 124: ...ccordingly A ARP Address Resolution Protocol a protocol for mapping MAC and IP addresses B Baud Unit of measure for the speed of data transmission bps Bits per second the actual data rate C CF CompactFlash interface standard for digital storage media amongst other things Used in computers in the form of CF cards digital cameras and Personal Digital Assistants PDA CIF Common Intermediate Format vid...

Страница 125: ... order in which intra frames and inter frames are arranged H H 264 Standard for high efficiency video compression based on the predecessors MPEG 1 MPEG 2 and MPEG 4 H 264 typically achieves a coding efficiency around three times as high as MPEG 2 This means that comparable quality can be achieved at around a third of MPEG 2 data quantity HTTP Hypertext Transfer Protocol protocol for transmitting d...

Страница 126: ...omputer System Interface Protocol that manages storage via a TCP IP network iSCSI enables access to stored data from everywhere in the network ISDN Integrated Services Digital Network Comprised of digital telephony and data transport services offered by regional telephone carriers ISDN involves the digitization of the telephone network which permits voice data text graphics music video and other s...

Страница 127: ...gure for the user data in a data packet N Net mask A mask that explains which part of an IP address is the network address and which part is the host address It is usually written in dotted decimal notation for example 255 255 255 192 NTP Network Time Protocol a standard for synchronizing computer system clocks via packet based communication networks NTP uses the connectionless network protocol UD...

Страница 128: ... service purposes for camera and DVR products RTP Realtime Transport Protocol a transfer protocol for real time video and audio S SFP Small Form factor Pluggable small standardized module for network connections designed as a plug connector for high speed network connections SNIA Storage Networking Industry Association association of companies for defining the iSCSI standard SNMP Simple Network Ma...

Страница 129: ...acket in station transfers U UDP User Datagram Protocol One of the core protocols of the Internet Protocol suite URL Uniform Resource Locator Previously Universal Resource Locator The unique address for a file that is accessible on the Internet UTP Unshielded Twisted Pair A variant of twisted pair cabling UTP cable is not surrounded by any shielding W WAN Wide Area Network A long distance link use...

Страница 130: ...130 en Glossary Dinion IP Camera AR18 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems ...

Страница 131: ......

Страница 132: ...Bosch Security Systems www boschsecurity com Bosch Security Systems 2010 ...

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