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Be sure that the shop name, date of purchase and other necessary items are filled in.
Read the content carefully, and keep in a safe place.
For repairs after the warranty period, there will be a charge on any service, and service will only
be performed if the unit is deemed repairable.
See Warranty Document on page 78.
Follow-up Service
Requesting Service
Minimum period of time for stocking repair parts
Bosch will stock repair parts for this unit for a minimum of ten years after production has ceased.
These are the parts necessary to repair or maintain this unit.
Warranty
First follow the instructions in the troubleshooting section (P33 to P36).
If the error is not corrected, contact your Bosch Service Dealer.
* A request for service may be rejected if the water heater is installed
in a location where working on the unit may be dangerous. Contact a
plumber.
We will need to know:
The Model
................ (check the rating plate)
*See P4 for the location of the label
Date of purchase .....
(see the warranty)
Details of problem ...
(flashing error codes,
etc., in as much detail as possible)
Your name, address, and telephone number
