en
Troubleshooting
28
19 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-
sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
19.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
The appliance does
not switch off fully at
the end of a cooking
time.
At the end of a cooking time, the appliance stops heating up. The oven light and cooling fan
do not switch off. For types of heating with air recirculation, the fan continues to run in the
back wall of the cooking compartment.
▶
Turn the function selector to the off position.
a
The appliance is switched off.
a
The oven light and the fan in the back wall are switched off.
a
The cooling fan switches off automatically as soon as the appliance has cooled down.
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→
lights up in
the display and no
settings can be made
on the appliance.
Childproof lock is activated.
▶
Use to deactivate childproof lock.
→
A message with ap-
pears in the display,
e.g.
-
.
Electronics fault
1.
Press .
‒
If necessary, reset the time on the clock.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. State the exact error
message and the E no. for your appliance in full.
→
There is a smell of
gas in the kitchen.
The gas cylinder connection is leaking.
1.
Ventilate the room.
2.
Check the gas cylinder connection.
The gas pipe to the appliance is leaking.
1.
Ventilate the room.
2.
Call the gas supplier.
Burner does not ig-
nite.
There has been a power cut.
▶
Light the burner with a gas lighter or a match.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
