Troubleshooting
en
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17 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
17.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
There is a smell of
gas in the kitchen.
The gas cylinder connection is leaking.
1.
Ventilate the room.
2.
Check the gas cylinder connection.
The gas pipe to the appliance is leaking.
1.
Ventilate the room.
2.
Call the gas supplier.
Burner does not ig-
nite.
There has been a power cut.
▶
Light the burner with a gas lighter or a match.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Burner parts are wet.
▶
Carefully dry the burner parts.
Food remnants or dirt are located between the ignition plug and the burner.
▶
Clean the space between the ignition plugs and burners.
The safety valve for the gas line is closed.
▶
Open the safety valve for the gas line.
Gas cylinder is empty.
▶
Replace the gas cylinder.
There is air in the gas line following initial connection or a cylinder change.
1.
Turn the control knob to 0.
2.
Ignite the burner again.
3.
If necessary, repeat the ignition several times.
Burner goes out
straight after being ig-
nited.
The control knob was not held down for long enough.
1.
Keep the control knob pressed in for a few seconds after ignition.
2.
Push the control knob in firmly.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
The burner flame is
not uniform.
The burner parts are positioned incorrectly.
1.
Position the burner parts precisely and evenly.
2.
Ensure that the locking catches click into place in the recesses.
Openings on the burner are soiled.
▶
Clean and dry the openings on the burner.
