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Warranty Details For Models Bosch 17e, 21e & 26e
Your Bosch Hot Water Unit is guaranteed as follows:
For appliances used in domestic applications, ie. normal hot water drawn from household outlets,
the warranty period is three (3) years parts and labour. The heat exchanger is covered for a period of ten
(10) years (part only, for the original supplied with the appliance, not warranty replacements). Purchased
spare parts are guaranteed for 12 months, replacement only.
For appliances used in commercial applications, the warranty period is twelve (12) months parts
and labour including the heat exchanger.
The warranty period commences from the purchase date. Claims for warranty will only be accepted upon
suitable proof of purchase submitted to Robert Bosch (Australia) Pty. Ltd. or an approved Bosch Service
Agent authorized to carry out warranty repairs.
PURCHASER'S STATUTORY RIGHTS
The warranty terms set out below do not exclude any conditions or warranties which may be mandatorily
implied by law, and your attention is drawn to the provisions of the Trade Practices Act, 1974, and State
legislation which confers certain rights upon consumers. The ROBERT BOSCH (AUSTRALIA) PTY. LTD.
Warranty supplements these.
EXTRACT OF TERMS OF DELIVERY AND SALE:
Warranty of products marketed by Robert Bosch (Australia) Pty. Ltd. herein referred to as RBAU.
a)
RBAU warrants products marketed by it as free from faults and defects and having the specified
qualities according to the respective state of technology. Notwithstanding that the products may have been
sold by description or sample the products shall be accepted by the Buyer even though alterations in
design or construction have been generally introduced between the date of contract and the delivery of the
products.
b)
The warranty shall be limited to the replacement or repair at the option of RBAU of any defective
products and of such parts of RBAU's products as have been damaged in consequence of the defect
despite proper treatment. Parts replaced will not be returned.
c)
I) Repairs and maintenance shall not extend the warranty period of the appliance.
ii) If the product is located outside of the service agent's area, the consumer shall be responsible
for the service agent's traveling costs, and if necessary the expenses of freight, packing and charges of a
similar nature.
Without limiting the generality of these terms of delivery this warranty shall not apply to products sold in the
following cases :---
i)
if the products sold are repaired or altered by any third party without RBAU's consent.
ii)
where parts not manufactured or sold by RBAU are used in and replacement or repair.
iii)
if products are not used with proper care and for the purpose for which they are sold and in
accordance with any specified instruction for use.
iv)
if changes occur in the condition or operational qualities of the products due to incorrect storage or
mounting or due to climatic or other influences.
v)
in respect of faulty construction or defects due to the use of unsuitable materials if such method of
construction or use of material has been specified by the Buyer.
vi)
in respect of surface coating and glass damage.
vii)
in respect of the replacement of parts when such replacements are part of the normal
maintenance, service or normal wear and tear.
No servant or authorised service agent has authority to add to or alter the terms of this warranty.
PLEASE NOTE:- If a service call is requested and it is found that it is not a manufacturing fault, you
may be charged for the call even during the warranty period.
ROBERT BOSCH (AUSTRALIA) PTY. LTD.
(Incorporated in Victoria)
Phone 1300 30 70 37.
Vic.
Cnr. Centre Road & McNaughton Roads, Clayton, Vic. 3168. Ph: 03 9541 5555
N.Z.
Ph: 0800 4 BOSCH or Ph: 08 543 352
www.bosch.com.au
www.bosch.co.nz
