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Service

English 46

How to Obtain Service or Parts

To reach a service representative, see the contact information at the front of the
manual. Please be prepared with the information printed on your product data
plate when calling.

Product Data Plate

The data plate shows the model and serial number. Refer to the data plate on the
appliance when requesting service. It is located on the frame near the drawer.
Open the drawer to view it.

“F” and a number appears in display and
control beeps

This is a fault code. Press Off to clear the display and stop beeping. Reset
oven if necessary. If fault code remains and beep continues, record fault
code, cancel oven and call authorized service technician.

With a new range there is a strong odor
when oven is turned on

This is normal with a new range and will disappear after a few uses. Oper-
ating the self-clean cycle will also “burn-off” the smell more quickly.

Control does not react when the pad is
touched

Be sure that pad is clean. Touch the center of the touchpad. Use the flat
part of your finger.

Fan is not running during a convection
mode

On some modes, the convection fan does not come on at the beginning of
the cycle. This is normal. If the fan is not running at the beginning of the
cycle, wait 15 minutes and then check again. If the fan is still not running,
call service.

Fan turns off and on during the cycle

The convection fan turns off while the oven door is open. It resumes when
the door is closed again.

Fan is running during modes that don’t
use convection

On some models, the convection fan will run while the oven is preheating
for the bake mode. This is normal.

Warm air or steam escapes from oven
vent

It is normal to see or feel steam or warm air escaping from the oven vent.
Do not block the vent.

Table 12: Oven Troubleshooting Chart

Oven Problem

Possible Causes and

Suggested Solutions

Figure 16: Data Plate

Data Plate

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Содержание HGS7052UC

Страница 1: ...Gas Free Standing Ranges with European Convection Use and Care Manual ...

Страница 2: ...or the First Time 17 Operation Cooktop 18 About the Cooktop 18 Operation 18 Operation Oven 20 About the Oven 20 Operation 20 Operation Warming Drawer some models 24 About the Warming Drawer 24 Operation 24 Getting the Most Out of Your Appliance 26 Getting the Most Out of Your Cooktop 26 Getting the Most Out of Your Oven 27 Getting the Most Out of Your Warming Drawer 33 Cleaning and Maintenance 35 ...

Страница 3: ...e to read this manual Pay special attention to the Safety Sections located at the beginning of the manual Important Safety Instructions READ AND SAVE THESE INSTRUCTIONS About This Manual Safety WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or use combustible materials gasoline or other ...

Страница 4: ...ppliance from the power supply and call a qualified technician In the event of an error the display flashes and beeps continuously Discon nect appliance from the power supply and call a qualified technician Do not operate oven without oven bottom in place Gas Safety To prevent carbon monoxide build up do not block appliance air vents Have the installer show you where the gas shut off valve is loca...

Страница 5: ...s b Always turn hood ON when cooking at high heat or when flambéing food i e Crepes Suzette Cherries Jubilee Peppercorn Beef Flambe c Clean ventilating fans frequently Grease should not be allowed to accu mulate on fan or filter d d Use proper pan size Always use cookware appropriate for the size of the surface element In the event that personal clothing or hair catches fire drop and roll immedi a...

Страница 6: ...pressure may cause the container to burst and cause injury Always place oven racks in desired location while oven is cool If a rack must be moved while oven is hot do not let potholder contact the heating elements Always turn hood ON when cooking at high heat or when flambéing food i e Crepes Suzette Cherries Jubilee Peppercorn Beef Flambe Use high heat settings on the cooktop only when necessary ...

Страница 7: ...ng the oven 3 Operating the unit according to the instructions in this manual The burning of gas cooking fuel and the elimination of soil during self cleaning can generate some by products which are on the list To minimize exposure to these substances always operate this unit according to the instructions con tained in this booklet and provide good ventilation Do not clean the appliance while it i...

Страница 8: ...lso improve efficiency Always position handles of utensils inward so they do not extend over adja cent work areas burners or the edge of the cooktop This reduces the risk of fires spills and burns Adjust burner flame size so that it does not extend beyond the edge of the cookware Proper relationship of cookware to burner flame reduces safety risks Food Safety CAUTION To maintain food safety follow...

Страница 9: ...es by model 8 Oven Door Gasket 9 Storage Drawer some models 10 Warming Drawer some models 11 Model and Serial Plate 12 Oven Vent 13 Anti Tip Bracket not shown 14 Oven Rack Half some models not shown 15 Oven Rack Full Extension some models not shown 16 Broiler Pan some models not shown 17 Oven Door Lock not visible not shown 18 Literature Package not shown 19 Broil Burner top of oven interior not s...

Страница 10: ... of burners standard and diffusion See the sections below for further information on each Diffusion Burner Caps Depending on the model the appliance is equipped with between 1 and 4 diffu sion burner caps They provide a more even heat especially when cooking at lower temperatures Warning To prevent flare ups do not use the cooktop without all burner caps and all burner grates properly positioned B...

Страница 11: ...or soups Use the high settings to quickly bring large amounts of water to a boil Precision Burner The precision burner is the smallest burner on the cooktop It is well suited for gentle cooking of small amounts of food Use the burner to melt butter or choco late or to prepare delicate sauces Oven Racks Depending on model the range is equipped with one of the following combina tions Three flat rack...

Страница 12: ... section and pull straight out 2 Once the stop is reached grasp the top section and pull straight out until the second stop is reached If the top rack will not extend fully it is not installed correctly Reinstall it so that the pan stop is in the back of the oven Disassembly for cleaning The two sections of the rack are designed to come apart for easier cleaning 1 Place rack on flat surface in the...

Страница 13: ...ith hot sudsy water Dry thoroughly For stubborn dirt use a soap filled steel wool pad DO NOT clean the rack in the self cleaning oven Half Oven Rack Some Models The half oven rack can be used as a simple flat rack or as a half sized rack With the right half of the rack removed you can place a tall item such as a turkey on one side of the rack below and a shorter item such as a casserole on the oth...

Страница 14: ...o prevent carbon monoxide build up do not block the vent The oven vent is also important for air circulation Automatic Shutoff The oven will automatically shut off after 12 hours 24 hours if the time format is set for 24 hour in the Select Function section Self Cleaning The oven features a self cleaning function that eliminates the manual labor involved with cleaning your oven Indicators and Other...

Страница 15: ...e and turn the control knob to change the time of day or the timer Cooking Mode Press pad to display cooking mode Cooking Mode Icon Shows the cooking burners that are active for the mode that is selected The icon will also display a fan if the convection fan is utilized in the selected mode Control Knob Used to set the clock timers select cook ing mode and temperature Turn clockwise to increase an...

Страница 16: ... minutes 4 Press Time and the clock is now set Note If operation is not completed the oven will beep periodically as a reminder to set clock time Press OFF Changing the Clock 1 Press Time TIMER 1 flashes in display 2 Turn knob to select CLOCK 3 Press Time and hour digits flash 4 Turn knob to change hours 5 Press Time again and minute digits flash 6 Turn knob to change minutes 7 Press Time again an...

Страница 17: ...hange the Display Language Language choices are English Spanish and French English is the default lan guage Note The SELECT FUNCTIONS menu is displayed in English only regardless of which language is selected 1 Access SELECT FUNCTIONS Menu 2 Turn knob clockwise until desired language is displayed 3 Press Start 4 Turn knob clockwise to select a different language 5 Press Start to accept a language ...

Страница 18: ... does not operate with the Sabbath feature unless the feature is also activated in the oven The probe CANNOT be used during the Sabbath mode Setting the Sabbath Feature for the Oven Only 1 Verify that the oven is turned off 2 Access SELECT FUNCTIONS Menu 3 Turn knob clockwise until SABBATH OPTION appears 4 Press START BAKE will show in display and temperature will flash 5 Turn knob to set oven tem...

Страница 19: ...format 5 Press Start to accept new selection Turn Automatic Convec tion Conversion ON or OFF This feature automatically converts package or recipe temperatures for use with the convection bake mode The default setting is on 1 Access SELECT FUNCTIONS Menu 2 Turn knob clockwise until AUTO CONVECT BAKE is displayed 3 Press Start 4 Turn knob to select ON or OFF 5 Press Start to accept new selection Be...

Страница 20: ...he burner does not light within four seconds turn the burner off Verify that the burner cap is positioned correctly on the burner base and that the ignitor Operation Cooktop WARNING The burning of gas cooking fuel can create small amounts of Carbon Monoxide Benzene Formaldehyde and Soot To min imize exposure to these substances the burners should be adjusted by a certified installer or agency to e...

Страница 21: ...a match at the port and turn the knob to the HI position Wait until the flame is burning all the way around the burner before adjusting the flame to the desired setting Setting the Flame Size After lighting turn the knob counterclockwise to the desired flame size See Cooking Guide on page 26 for recommended burner settings Caution To prevent possible burns or possible damage to the pan or the appl...

Страница 22: ...o the right or left in 5 incre ments to desired temperature 10 Press START If not pressed oven automatically turns on in 5 seconds 11 The display alternates between the cooking mode and preheat The preheated temperature is displayed starting at 100ºF The actual tempera ture increases until set temperature is reached at which point the oven will beep 12 To change temperature during cooking press Te...

Страница 23: ...the display Minute digits flash 3 Turn knob clockwise or counterclockwise to change minutes 4 Press TIME again and hour digits will flash 5 Turn knob clockwise or counterclockwise to change hours 6 Press TIME and new time is set Clearing the Timer s 1 Press TIME once TIMER 1 flashes 2 Turn knob to select CLEAR TIMER 1 2 Press TIME 3 If Time pad is not pressed range will beep and display will conti...

Страница 24: ... minute 10 At the end of the programmed cooking time the oven will automatically turn off Display will show TIME COOK END and reminder beeps will sound Press OFF to clear Note Remove food from oven immediately after cycle has finished to prevent overcooking Food left in the oven will cook even after the cycle is complete To Check the Cooking Time and Stop Time After a Delay Has Been Set 1 Press Ti...

Страница 25: ...n the center to the left of the cooking mode It starts at 80 degrees and increases in 5 F increments until the chosen probe tem perature is reached The oven is preheated when the beep signals once When the set probe temperature is reached END appears in display and oven turns off Changing the Oven Temperature When Using the Probe 1 Touch TEMPERATURE Oven temp will flash in the display 2 Turn the k...

Страница 26: ... Operation CAUTION To maintain food safety follow these guidelines DO NOT use the warming drawer to heat cold food exception it is safe to use the drawer to crisp crackers chips or dry cereal and to warm plates Be sure to maintain proper food temperature The USDA recommends hold ing hot food at 140 F or warmer DO NOT warm food for longer than one hour Operation Warming Drawer some models Parts Key...

Страница 27: ...the Sabbath Feature Note The warming drawer does not operate with the Sabbath feature unless the feature is also activated in the oven See Setting the Sabbath Feature for both the Warming Drawer and the Oven on page 16 1 Turn the warming drawer on the desired heat level 2 Activate the Sabbath Feature See Set the Sabbath Feature on page 16 Turning Off the Warming Drawer When Only Using the Warming ...

Страница 28: ...ity of pan See Selecting Cookware type quantity and temperature of the food burner used and the cook s preference Cookware Selection Guide Cookware Characteristics Pan selection directly affects cooking speed and uniformity For best results select pans with flat bases When a pan is hot the base pan bottom should rest evenly on the surface without wobbling rocking Flat medium to heavy weight pans a...

Страница 29: ...ks water bath canners and pressure canners must have the same features as described above Use only a flat bottomed wok Getting the Most Out of Your Oven Oven Cooking Guide Rack Position Multiple Rack Cooking When using multiple racks follow the placement recommendations below Two rack Use rack positions 2 and 5 Three rack for convection bake Use positions 1 3 and 6 Pan Placement Baking results are...

Страница 30: ...will impair your ability to easily connect the probe to the receptacle and to insert it into the meat The Probe some models The oven is well insulated and the retained heat will continue to cook the meat after the oven has shut off For this reason remove the meat from the oven as soon as the control beeps Since meat continues to cook after being removed from the oven set the internal probe tempera...

Страница 31: ...til ready to serve Warming mode temperatures are 140 220 F Default temperature is 170 Foods that must be kept moist should be covered with a lid or aluminum foil CAUTION When using Warm mode follow these guidelines Do not use the Warm Mode to heat cold food Be sure to maintain proper food temperature The USDA recommends hold ing hot food at 140 F or warmer DO NOT warm food for longer than one hour...

Страница 32: ...and efficient cooking Cooking without the addition of fats or liquids Browning as the food cooks For Best Results Preheat oven 3 4 minutes Do not preheat for more than 5 minutes Steaks and Chops should be at least 3 4 thick Brush fish and poultry with butter or oil to prevent sticking Use the broil pan and grid included with your range some models Do not cover the broiler grid with foil It is desi...

Страница 33: ...t cover meat or use cooking bags Use the broil pan and grid provided with the range for roasting some models A low sided uncovered pan can also be used Use a meat thermometer to determine the internal temperature of the meat If the meat is browned to your liking but is not yet done a small strip of foil can be placed over the meat to prevent overbrowning Let meat stand covered with foil 10 15 minu...

Страница 34: ...cluded can be used simultaneously Contact your dealer to order drying racks Treat fruits with antioxidants to avoid discoloration Consult a food preservation book county Cooperative Extension Office or library for additional information Table 6 Convection Roast Chart Meats Item Weight lbs Oven Temp o F Roasting Timea min per lb Internal Temp o F Beef Rib roast Rib eye roast boneless Rump eye tip s...

Страница 35: ...up lemon juice and 2 cups water 1 4 slices Dipped in 1 4 cup lemon juice and 2 cups water 1 4 slices Wash towel dry Fresh cherries remove pits 1 4 slices of orange orange part of skin thinly peeled from oranges Towel dried Wash and towel dry Sliced 1 2 thick skin outside down on rack 11 15 10 15 10 15 Peels 2 4 Slices 12 16 Canned 9 13 Fresh 8 12 12 17 Slightly pliable Soft pliable Pliable leather...

Страница 36: ...ds Hi Uncovered Gravy cream sauces Med Covered Ham Med Covered Pancakes Hi Covered Pies one crust Med Covered Pies two crusts Med Uncovered Pizza Hi Covered Pork Med Covered Potatoes baked Hi Covered Potatoes mashed Med Covered Poultry roasted Med Covered Vegetables Med Covered Plates Low Uncovered Plate of food Med Covered Table 8 Warming Drawer Chart Food Temperature Covered Uncovered ...

Страница 37: ...ia or chlorine bleach These ingredients may permanently etch or stain the cooktop Caustic Cleaners Oven cleaners such as Easy Off may etch the cooktop surface Abrasive Cleaners Metal scouring pads and scrub sponges such as Scotch Brite can scratch and or leave metal marks Soap filled scouring pads such as SOS can scratch the surface Powdery cleaners containing chlorine bleach can permanently stain...

Страница 38: ... shaft Line up D shaped opening in knob with valve shaft Do not use abrasive scrubbers or cleansers such as BonAmi Ajax or Comet They may per manently damage the finish Exterior Finish Stainless Steel Hot water and detergent Non abrasive cleaners such as Fantastic or Formula 409 Rinse and dry immediately Cleaner polish such as Stainless Steel Magic to protect the finish from staining and pitting e...

Страница 39: ... a non abrasive cleaner such as Formula 409 Gently scrape soil off with a tooth pick Keep the ignitor ports clean for proper performance It is neces sary to clean these when there is a boilover or when the burner does not light even though the electronic ignitors click A damp igniter will prevent burner from igniting For proper burner performance keep ignitors clean and dry Remove any lint that ma...

Страница 40: ...mediately wipe up acid spills like fruit juice milk and tomatoes with a dry towel Do not use a moistened sponge towel on hot porcelain When cool clean with hot sudsy water or apply Bon Ami or Soft Scrub to a damp sponge Rinse and dry For stubborn stains use soap filled pads It is normal for porcelain to show fine lines with age due to exposure to heat and food soil Stainless Surfaces Always wipe o...

Страница 41: ...lean or rub the gasket on the oven The gasket is designed to hold in heat during the self clean cycle Rinse all areas thoroughly then dry 5 Be sure oven light is turned off and the light bulbs and lens covers are in place Do not operate oven without light bulb and cover in place Important Do not use Commercial Oven Cleaners on the self clean oven or any part because they will damage the finish or ...

Страница 42: ... appropriate time Note In the Delayed Self Clean Mode the door latch automatically activates at the beginning of the cycle The door lock symbol will appear in the display Note The oven lights do not operate in the Self Clean mode After Self Cleaning 1 At the end of the programmed cleaning time the oven will automatically turn off SELF CLEAN END appears in the display Press OFF to clear Note The do...

Страница 43: ...oven door is heavy and fragile Use both hands to remove the oven door The door front is glass Handle carefully to avoid breaking Grasp only the sides of the oven door Do not grasp the handle as it may swing in your hand and cause damage or injury Failure to grasp the oven door firmly and properly could result in personal injury or product damage To avoid injury from hinge bracket snapping closed b...

Страница 44: ... Hold firmly the door is heavy 6 Place the door in a convenient and stable location for cleaning 1 Hold the door firmly in both hands 2 Hold the door at a 30º angle from the closed position and insert hinges into the slots You may need to rock the door forward and backward slightly to seat the hinge feet 3 The door may need to be removed and re inserted until the hinges sit correctly in the slots ...

Страница 45: ...the bulb when it becomes hot 6 Screw the lens back on 7 Turn power back on at the main power supply fuse or breaker box Light socket is live when door is open if main power supply is not turned off WARNING Make sure the appliance and lights are cool and power to the appliance has been turned off before replacing the light bulb s Failure to do so could result in electrical shock or burns The lenses...

Страница 46: ... up to the gas supply Call gas company Plug is not completely inserted into outlet or the house wiring is incorrect Check the power supply verify that the unit is grounded with the correct polarity make sure the unit is plugged in Circuit breaker is tripped Check circuit breaker and reset if necessary Check and or replace fuse Burner ports are clogged Turn the cooktop off and allow the burners to ...

Страница 47: ...ly too brown or too light See Change the Oven Temperature Offset on page 15 Convection Bake Results are not as expected If the Automatic Convection Conversion Feature is turned off the tempera ture must be manually reduced by 25 F If the feature is active the temper ature is automatically adjusted See Turn Automatic Convection Conversion ON or OFF on page 17 for more information Refer to cooking c...

Страница 48: ...he self clean cycle will also burn off the smell more quickly Control does not react when the pad is touched Be sure that pad is clean Touch the center of the touchpad Use the flat part of your finger Fan is not running during a convection mode On some modes the convection fan does not come on at the beginning of the cycle This is normal If the fan is not running at the beginning of the cycle wait...

Страница 49: ...ved parts and components shall become the property of Bosch at its sole option All replaced and or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts Bosch s sole liability and responsibility hereunder is to repair manufacturer defective Product only using a Bosch autho rized service provide...

Страница 50: ...o use the Product or visits where there is nothing wrong with the Product correc tion of installation problems you are solely responsible for any structure and set ting for the Product including all electrical plumbing or other connecting facilities for proper foundation flooring and for any alterations including without limitation cabinetry walls floors shelving etc and resetting of breakers or f...

Страница 51: ...Service English 49 ...

Страница 52: ...1901 Main Street Suite 600 Irvine CA 92614 800 944 2904 www boschappliances com 9000695893 5V0M9F Rev A 12 11 BSH Home Appliances Corporation ...

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