22
Troubleshooting
Malfunctions often have simple explanations. Please read the
following instructions before calling the after-sales service.
Repairs may only be carried out by fully trained after-sales
service technicians. Incorrect repairs to your appliance may
present considerable risks for the user.
ã=
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Problem
Possible cause
Notes/remedy
The appliance does not work
The plug is not plugged into the mains.
Connect the appliance to the electricity
supply
Power cut
Check whether other kitchen appliances
are working
Fuse defective
Check in the fuse box to make sure that
the fuse for the appliance is OK
Faulty operation
Switch the appliance off using the fuse in
the fuse box. Wait approximately 10 sec-
onds and then switch it back on.
The appliance cannot be started
The appliance door is not fully closed
Close the appliance door.
The appliance cannot be started, the dis-
play shows
"Cleaning system"
"Continue operation with
n
"
"Descale"
Descaling has been cancelled
Press the
n
button. Then rinse the appli-
ance twice (see section: Descaling. Pro-
ceed as described under "Emptying the
evaporator dish and refilling the water
tank")
The appliance cannot be started, the dis-
play shows
"Cleaning system"
"Continue operation with
n
"
"Clean"
The cleaning aid has been cancelled
Press the
n
button. Then rinse the appli-
ance twice (see section: Cleaning aid. Pro-
ceed as described under "Emptying the
evaporator dish and wiping out the appli-
ance")
"Clock" appears in the display
Power cut
Reset the clock
(see section: Time-setting options)
The appliance is not in operation. A cook-
ing time is shown in the display.
The rotary selector was accidentally oper-
ated
Press the
%
button
The
n
button was not pressed after mak-
ing the setting
Press the
n
button or delete the setting
with the
%
button
"Automatic switch-off" appears in the dis-
play
The Automatic switch-off is active.
Press any button.
"Fill water tank" appears even though the
water tank is full
The water tank has not been pushed in
properly
Slide in the water tank until it engages
The detection system is not working
Call the after-sales service
"Fill water tank" appears even though the
water tank is not yet empty, or "Fill water
tank" does not appear even though the
water tank is empty
The water tank is dirty. The mobile water
level indicators are jammed
Shake and clean the water tank. If the
parts cannot be released, obtain a new
water tank from the after-sales service
The water tank empties for no discernible
reason. The evaporator dish is overflowing
The water tank was not closed properly
Close the lid until you feel it engage
The tank lid seal is dirty
Clean the seal
The seal in the tank cover is defective
Obtain a new water tank from the after-
sales service
Liquid in the evaporator dish has fully
evaporated, even though the water tank is
full.
The water tank has not been pushed in
properly
Slide in the water tank until it engages
The feed line is blocked
Descale the appliance. Check whether the
water hardness range is set correctly
"Empty tank/clean?" appears in the display The appliance has not been used for at
least two days and the water tank is full
Empty and clean the water tank. Always
empty the water tank after cooking
There is a "pop" noise during cooking
Cold/warm effect with frozen food, caused
by the steam.
This is normal
When you cook with steam, a lot of steam
is created
The appliance is being automatically cali-
brated
This is normal
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