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FlexiDome2X

Troubleshooting | en

Bosch Security Systems

Installation Manual

AR18-08-B010 | v1.0 | 2009.03

Troubleshooting

6.1

Resolving problems

The following table is intended to help you identify the causes

of malfunctions and correct them when possible.

6.2

Customer service

If you cannot resolve a fault, please contact your supplier or

system integrator, or contact Bosch Security Systems

Customer Service directly.

The Installer should write down all information regarding the

unit so that it can be referenced for warranty or repair. The

version numbers of the firmware and other status information

can be seen when the unit starts or by opening the

Install

menu. Note down this information and the information found

on the camera label before contacting customer service.

Malfunction

Possible causes

Solution

No image

transmission to

remote location.

Defective camera.

Connect a local monitor

to the camera and check

the camera function.

Faulty cable connections. Check all cables, plugs,

contacts and

connections.

When using DC power

ensure that polarity is

correct.

No connection

established, no

image transmission.

The unit's configuration.

Check all configuration

parameters.

Faulty installation.

Check all cables, plugs,

contacts and

connections.

Содержание FlexiDome2X VDN-498V03

Страница 1: ...FlexiDome2X VDN 0498 en Installation Manual ...

Страница 2: ......

Страница 3: ... 11 1 6 Bosch notice 11 2 Introduction 13 2 1 Features 13 3 Installation 15 3 1 Unpacking 15 3 2 Disassembly 16 3 3 Mounting the unit 17 3 3 1 Mounting tips 17 3 3 2 Flush mounting 18 3 3 3 Surface mounting 19 4 Connection and set up 21 4 1 Power and video connections 21 4 2 Setting up the camera 23 4 2 1 Camera positioning 23 4 2 2 Menu navigation 25 4 2 3 Focal length and focus 26 4 2 4 Heater 2...

Страница 4: ...enu 35 5 5 5 Enhance Dynamic Engine submenu 37 5 5 6 Color submenu 38 5 5 7 VMD submenu 39 5 6 Install menu structure 41 5 6 1 Language submenu 42 5 6 2 Connections submenu 42 5 6 3 Test signal submenu 43 5 6 4 Camera ID submenu 44 5 6 5 Privacy masking submenu 45 5 6 6 Defaults submenu 45 6 Troubleshooting 47 6 1 Resolving problems 47 6 2 Customer service 47 7 Maintenance 49 7 1 Repairs 49 7 1 1 ...

Страница 5: ...h as Dangerous Voltage inside the product If not avoided this will result in an electrical shock serious bodily injury or death WARNING Medium risk Indicates a potentially hazardous situation If not avoided this could result in minor or moderate bodily injury CAUTION Low risk Indicates a potentially hazardous situation If not avoided this could result in property damage or risk of damage to the un...

Страница 6: ...ions to protect the unit from power and lightning surges 5 Controls adjustment Adjust only those controls specified in the operating instructions Improper adjustment of other controls may cause damage to the unit 6 Power sources Operate the unit only from the type of power source indicated on the label 7 Servicing Unless qualified do not attempt to service this unit yourself Refer all servicing to...

Страница 7: ...oor system extreme care should be taken to keep from touching power lines or circuits as this contact may be fatal U S A models only refer to the National Electrical Code Article 820 regarding installation of CATV systems 24 VAC power source This unit is intended to operate with a limited power source this power source must comply with EN60950 The unit is intended to operate at 24 VAC User supplie...

Страница 8: ...t was developed and manufactured with high quality material and components that can be recycled and reused This symbol means that electronic and electrical appliances which have reached the end of their working life must be collected and disposed of separately from household waste material Separate collecting systems are usually in place for disused electronic and electrical products Please dispos...

Страница 9: ...mined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV techni...

Страница 10: ... particulière Il est possible de déterminer la production d interférences en mettant l appareil successivement hors et sous tension tout en contrôlant la réception radio ou télévision L utilisateur peut parvenir à éliminer les interférences éventuelles en prenant une ou plusieurs des mesures suivantes Modifier l orientation ou l emplacement de l antenne réceptrice Éloigner l appareil du récepteur ...

Страница 11: ...RTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Disclaimer Underwriter Laboratories Inc UL has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested fire shock and or casualty hazards as outlined in UL s Standard s for Safety for Information Technology Equipme...

Страница 12: ...nge CCD sensor for outstanding picture performance The FlexiDome2X camera is easy to install and ready to use and offers the best solution for demanding scene conditions Features include 1 3 inch CCD sensor with wide dynamic range WDR True Day Night performance with switchable IR filter 540 TVL resolution Indoor and outdoor use IP66 and NEMA 4X compliant High impact vandal resistant exceeds IK10 5...

Страница 13: ...g hardware three SX8 4 5 6 mm mounting plugs and three matching mounting screws and special screwdriver bit for tamper resistant screws Plastic bag with two black rubber grommets for surface mount box Lens adjustment cap If equipment has been damaged during shipment repack it in the original packaging and notify the shipping agent or supplier WARNING Installation should only be performed by qualif...

Страница 14: ... mount version consists of the following parts The surface mount version consists of the following parts Figure 3 1 Flush mount Camera module and mounting base Inner liner with sealing ring Trim ring Dome Figure 3 2 Surface mount Surface mounting box Camera module and mounting base Inner liner with sealing ring Trim ring Dome ...

Страница 15: ...pe of surface and whether other mounting hardware such as an electrical box a surface box or other accessories are used Note If the unit is to be surface mounted then use the Surface Mount Box SMB The SMB is sold as a separate item VDA 455SMB or is included with the FlexiDome2X with the surface mount option Other mounting accessories are also sold separately 3 3 1 Mounting tips Use the mounting ho...

Страница 16: ...unting Figure 3 3 Flush mounting hollow surface Figure 3 4 Flush mounting electrical box 4S 1 Solid surface pre drill three 8mm holes and fit supplied plugs 2 Three screws supplied with camera 3 Integrated camera unit and base 4 Cables 1 Two screws not supplied 2 Integrated camera unit and base 3 4S electrical box ...

Страница 17: ...g box Open the cover of the watertight compartment in the mounting box by releasing the five clips Run the power and video cables through separate rubber grommets into the watertight compartment Run the cable from the camera into the watertight compartment through the supplied grommet Make the connection inside the watertight compartment and clip on the cover to seal it Figure 3 5 Surface mounting...

Страница 18: ...les and fit supplied plugs 2 Three screws supplied with camera 3 Three screws M5 supplied 4 Integrated camera unit and base 5 Surface mounting box VDA 455SMB 6 Cables 7 Conduit 1 Solid surface three pre drilled 8mm holes and fit supplied plugs 2 Three screws supplied with camera 3 Three screws M5 supplied 4 Integrated camera unit and base 5 Surface mounting box VDA 455SMB 6 Cap remove for side ent...

Страница 19: ...ar 2 Partially insert two screws into the pre drilled holes or adapter plate 3 Using one of the keyholes hang the mounting base of the camera module on one screw temporarily tilt the base slightly to gain access to the cable connections 4 Connect the BNC connector of the camera module to the video coax cable 5 Connect the stripped power wires red brown to the power supply connector Note For a DC s...

Страница 20: ...ms 6 In damp environments ensure that the connections are sealed The surface mounting box and the other mounting accessories have a sealed compartment for this purpose 7 Push the connections back through the surface cable hole 8 Secure the mounting base of the camera module to the surface with three screws ...

Страница 21: ...te video signal with sync An optional cable code number S1460 is available for making this connection When the S1460 cable is attached there is no video available on the BNC connector to avoid interference Figure 4 1 Camera parts CAUTION The Heater will be hot when in operation Do not touch Always switch the heater off when working on the camera refer to Section 4 2 4 Heater Page 26 and Section 5 ...

Страница 22: ...e than 360 To obtain a horizontal horizon for tilted ceilings or sidewall mounting rotate the base of the lens along the twist axis C to align the picture shown on the monitor Do not rotate more than 340 For vertical adjustment along the tilt axis B loosen thumbwheels position camera then gently tighten thumbwheels to secure camera Do not rotate more than 90 4 Navigation buttons 5 5 Focal length 6...

Страница 23: ...s the menu select key for approximately 2 seconds to open the Install menu Use the up or down keys to scroll through a menu Use the left or right keys to move through options or to set parameters When in a menu quickly double press the menu select key to restore the selected item to its factory default To close all menus at once from any menu select the Exit item and hold down the menu select key ...

Страница 24: ...lection as the camera is now in a special mode for adjusting focus 3 To set the field of view of the varifocal lens loosen the focal length screw and turn the mechanism until the required view is displayed on the monitor Image goes out of focus 4 Focus the image on the monitor by loosening the focus screw and turning the mechanism until the image is in focus 5 Re adjust the focal length if necessa...

Страница 25: ...er liner with attached sealing ring in position aligning its fin with the bracket on the base 2 Place the dome onto the base and rotate until it clips into place If necessary clean its surface with a soft cloth 3 Place the trim ring over the dome 4 Align the tamper resistant screws in the trim ring with the threaded ends in the mounting base 5 Use the special screwdriver bit supplied to tighten th...

Страница 26: ...the various menus There are two upper level menus a Main menu and an Install menu The menus have functions that can be selected directly or submenus for more detailed set up Use the up down right left buttons for navigation 5 1 1 Main menu To access the Main menu press the menu select button center for less than 1 second The Main menu appears on the monitor The Main menu allows you to select and s...

Страница 27: ...objects using default shutter in variable lighting conditions 3 Low light Provide extra enhancement such as AGC and SensUp to make usable pictures in low light conditions 4 Smart BLC Settings optimized to capture details in high contrast and extremely bright dark conditions 5 Low noise Enhancements are set to reduce picture noise Useful for conditional refresh DVR and IP storage systems because re...

Страница 28: ...four different methods of controlling the IR filter via an alarm input via Bilinx communication automatically based on the observed light levels or as part of the programmable mode profile 5 4 Camera control communication Bilinx This camera is equipped with a coaxial communications transceiver also refered to as Bilinx In combination with VP CFGSFT the camera setting can be changed from any point ...

Страница 29: ... Night Submenu Day Night for color mono operation Enhance Dynamic Engine Submenu Picture enhancement and performance Color Submenu White balance and color rendition VMD Submenu Video motion detection Item Selection Description Mode 1 to 6 Selects operating mode Mode ID Alphanumeric Mode name 11 characters maximum Copy active mode Available mode numbers Copies current mode settings to the mode numb...

Страница 30: ...lance between peak and average video control A negative value gives more priority to average light levels a positive value gives more priority to peak light levels Video iris lens choose an average level for best results peak settings may cause oscillations ALC speed Slow medium fast Adjusts the speed of the video level control loop For most scenes it should remain at the default value DVR IP Enco...

Страница 31: ...he selected shutter speed as long as the light level of the scene is high enough In Fixed mode selects shutter speed Actual shutter Displays the actual shutter value from the camera to help compare lighting levels and optimum shutter speed during set up Gain control On Fixed On the camera automatically sets the gain to the lowest possible value needed to maintain a good picture Fixed sets Fixed AG...

Страница 32: ...ns to main menu Item Selection Description Item Selection Description Day Night Auto Color Monochrome Auto the camera switches the IR cut off filter on and off depending on the scene illumination level Monochrome the IR cut off filter is removed giving full IR sensitivity Color the camera always produces a color signal regardless of light levels Switch level 15 to 15 Sets the video level in Auto m...

Страница 33: ...IR contrast Enhanced Normal Enhanced the camera optimizes contrast in applications with high IR illumination levels Select this mode for IR 730 to 940 nm light sources and for scenes with grass and green foliage Normal the camera optimizes contrast in mono applications with visible light illumination Color burst mono On Off Off the color burst in the video signal is switched Off in monochrome mode...

Страница 34: ...C window and weighting factor are automatically defined Camera dynamically adjusts these for changing light conditions Includes all the benefits of 2X DYN Autoblack On Off Autoblack On automatically increases the visibility of details even when scene contrast is less than full range due to mist fog etc Black level 50 to 50 Adjusts the black offset level A low negative value makes the level darker ...

Страница 35: ... applications to reduce headlight glare Test on site to ensure that it does benefit the application and is not distracting for operators of the security system EXIT Returns to main menu Item Selection Description Item Selection Description White balance ATW AWBhold Manual ATW Auto tracking white balance allows the camera to constantly adjust for optimal color reproduction AWBhold Puts the ATW on h...

Страница 36: ...OSD Off Video Motion Detection VMD is off Silent video motion generates silent alarm OSD video motion generates on screen text message alarm VMD area Submenu Select to enter the area set up menu to define the detection area Motion indicator Indicates the peak of measured motion in the selected area Press either the right left or center navigation button to reset VMD sensitivity Sets the sensitivit...

Страница 37: ...the image can be moved with the Up Down Left Right arrow keys Pressing the Select key moves the flashing cursor to the opposite corner which can now be moved Pressing Select again freezes the area and exits the area menu There is one programmable VMD area Note When VMD is enabled normal light fluctuations or environmental factors can contribute to false positive alarms Because of this it is recomm...

Страница 38: ...tion parameters Test signals Submenu Test patterns and texts Camera ID Submenu Select to access ID submenu Privacy masking Submenu Sets up a masking area Default ALL Submenu Returns all settings for all modes to factory defaults Set backfocus now Select to close the Install menu and open the lens wizard Adjust the focus as described in Section 4 2 3 Focal length and focus When finished adjusting p...

Страница 39: ...osen language EXIT Returns to Install menu Item Selection Description Notch filter On Off Switches notch filter on or off The notch filter can remove a Moiré pattern or color artifacts caused by closely spaced vertical lines or objects e g vertical security bars over windows Heater Off Auto Select Auto to enable the thermostatically controlled heater function The heater turns on at approximately 0...

Страница 40: ...ignal submenu Item Selection Description Show camera ID Off On Select On to overlay the camera ID on the video test signal Test pattern Color bars 100 Grayscale 11 step Sawtooth 2H Checker board Cross hatch UV plane Select the desired test pattern to help installation and fault finding EXIT Returns to Install menu ...

Страница 41: ... Top left Top right Bottom left Bottom right Select the screen position of the camera ID Camera ID border On Off Displays a grey border behind the camera ID to make it easier to read MAC address Shows MAC address factory set cannot be changed Ticker bars On Off The ticker bar moves continuously to show that the image is live and not frozen or played back Display mode ID Off Top left Top right Bott...

Страница 42: ...oves the flashing cursor to the opposite corner which can now be moved Pressing Select again freezes the area and exits the area menu There are four programmable privacy mask areas 5 6 6 Defaults submenu Item Selection Description Pattern Black Grey White Noise Selects pattern for all masks Mask 1 2 3 4 Four different areas can be masked Active On Off Turns each of the four masks on or off Window ...

Страница 43: ...arranty or repair The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Install menu Note down this information and the information found on the camera label before contacting customer service Malfunction Possible causes Solution No image transmission to remote location Defective camera Connect a local monitor to the camera and check th...

Страница 44: ...that must be disposed of according to law Defective or superfluous devices and parts should be disposed of professionally or taken to your local collection point for hazardous materials CAUTION Never open the casing of the camera The unit does not contain any user serviceable parts Ensure that all maintenance or repair work is performed only by qualified personnel electrical engineering or network...

Страница 45: ... 10 or 12 VDC 10 Imager 1 3 inch interline CCD Resolution 540 TVL SNR 50 dB Video output 1 Vpp 75 Ohm Synchroniza tion Internal or Line Lock selectable Shutter AES 1 60 1 50 to 1 10000 customer selectable AES 1 60 1 50 to 1 15000 automatic flickerless fixed selectable Day Night Color Mono Auto Sens Up Adjustable from Off to 10x AGC AGC On or Off 0 30 dB selectable Dynamic engine XF Dynamic 2X Dyna...

Страница 46: ... black white grey noise Communication Two way Bilinx bi directional Languages OSD English Spanish French German Portuguese Polish Italian Dutch Russian Modes 6 programmable preset modes 24 hour Traffic Low light SmartBLC Low noise Analogue systems Peak White Invert Suppresses highlights in scenes Misc Notch filter Actual AGC Actual shutter IR contrast Power consumption 12 VDC 400 mA 24 VDC 330 mA ...

Страница 47: ... Data en 53 Bosch Security Systems Installation Manual AR18 08 B010 v1 0 2009 03 8 1 1 Dimensions Figure 8 1 Dimensions Flush mount 57 6 2 27 57 6 2 27 158 6 22 39 5 1 56 85 3 35 33 3 1 31 66 5 2 62 1 2 1 4 7 7 95 3 7 mm in ...

Страница 48: ...en Technical Data FlexiDome2X AR18 08 B010 v1 0 2009 03 Installation Manual Bosch Security Systems Figure 8 2 Dimensions Surface mount 53 3 2 1 53 3 2 1 30 8 1 21 35 1 38 130 5 5 14 121 4 77 mm in 158 6 22 ...

Страница 49: ...09 03 8 1 2 Accessories BNC to UTP transceiver Surface Mount Box SMB Pendant wall mount Pendant ceiling mount Corner mount Bilinx communication interface box and software Contact a Bosch representative in your area for the latest available accessories or visit our website at www boschsecurity com ...

Страница 50: ...ne contrast is less than full range glare fog mist etc Automatic Gain Control AGC The electronics that regulate the gain or amplification of the video signal AGC is used in low light conditions with the iris fully open AutoIris The lens iris opening is automatically adjusted to allow the correct illumination of the camera sensor With a direct drive DC iris lens the camera controls the aperture siz...

Страница 51: ...ly using the Bilinx Configuration Tool for Imaging Devices CTFID Back Light Compensation BLC Selectively amplifies parts of the image to compensate for large contrast differences when only a portion of the image is brightly lit e g a person in a sunlit doorway See also Smart BLC C Charged Coupled Device CCD A CCD is a type of solid state image sensor used in CCTV cameras The sensor converts light ...

Страница 52: ...tion blur Default Shutter A feature allowing the shutter speed to be set to a fast speed to eliminate motion blur and provide a detailed and clear image of fast moving objects while there is sufficient light When light levels fall and other adjustments have been exhausted the shutter speed reverts to the standard setting to maintain sensitivity Depth of Field The distance from the nearest to the f...

Страница 53: ...t an infinite distance from the lens Long focal lengths give a small field of view e g telephoto effect while short focal lengths give a wide angle view I Infrared Illumination Electromagnetic radiation light with a longer wavelength than is visible to the human eye IR illumination is prominent at dusk and dawn and in incandescent lamps IR illuminators come in the form of lamps with the appropriat...

Страница 54: ...onitor P Privacy Masking The ability to mask out a specific area to prevent it from being viewed in order to comply with privacy laws and particular site requirements PWIE Peak White Inverse Engine White highlights are automatically turned black to reduce bright spots Useful in traffic and car park applications R Region of Interest A specific area within a field of view used by the motion detectio...

Страница 55: ...grating the signal from a number of consecutive video fields to reduce signal noise Signal to noise ratio The ratio between a useful video signal and unwanted noise measured in dB Smart BLC Back Light Compensation Smart back light compensation allows the camera to automatically compensate for bright areas of a high contrast scene without having to define a window or area U UTP Unshielded Twisted P...

Страница 56: ...the number of pixels that have changed between the two images An alarm is generated when the number of pixel changes exceeds a user configured threshold W WDR Wide Dynamic Range A camera s dynamic range is the difference between the minimum and maximum acceptable signal levels A scene with both very low and very high illumination levels requires a camera with a wide dynamic range to handle it corr...

Страница 57: ......

Страница 58: ...Bosch Security Systems www boschsecurity com Bosch Security Systems 2009 ...

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