Troubleshooting
en-us
27
Issue
Cause and troubleshooting
Water output is reduced.
Low water pressure.
▶
Check the pressure of the water supply system or the external water filter sys-
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
The water filter is blocked.
▶
Water is dripping from the water
dispenser.
Air is in the water system.
▶
Keep dispensing water until it contains no more air.
The water dispenser is not func-
tioning.
There is no water supply.
▶
Ensure that there is a water supply and that the shut-off valve on the water con-
nection is open.
Contact an installer if necessary.
Kink in the water hose.
▶
Turn off the water supply and straighten the kink in water hose.
If necessary, replace the water hose.
Ice cube production is low.
The appliance has only recently been connected.
▶
Wait approximately 4 hours until the first batch of ice cubes is ready.
The freezer compartment has been opened frequently or for an extended period of
time.
▶
Check ice cube production after a few hours.
Low water pressure.
▶
Check the pressure of the water supply system or the external water filter sys-
tem, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
The water filter is blocked.
▶
Food or objects are blocking the fill level sensor for the ice maker.
▶
Remove all food and objects from the ice storage container.
Fault in the ice maker.
1.
2.
Disconnect the appliance from the power supply.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3.
Reconnect the appliance after 5 minutes.
4.
5.
If the fault persists, call customer service.
The ice maker is not functioning.
Ice cube production is switched off.
▶
Switch on ice cube production.
There is no water supply.
▶
Ensure that there is a water supply and that the shut-off valve on the water con-
nection is open.
Contact an installer if necessary.
Kink in the water hose.
▶
Turn off the water supply and straighten the kink in water hose.
If necessary, replace the water hose.
Fault in the ice maker.
1.
2.
Disconnect the appliance from the power supply.
Unplug the power plug or switch off the circuit breaker in the fuse box.
3.
Reconnect the appliance after 5 minutes.
4.
5.