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AUTODOME IP starlight 5000i

Troubleshooting | en

29

Bosch Security Systems

Installation Manual

2020-07 | 1.3 |

Problem

Questions to Ask/Actions to Resolve the Problem

- Check the integrity of all wires and mating connectors
to the camera.

Picture is dark.

- Check that the Gain Control is set to High.
If O.K., then:
- Check that the Auto Iris Level is set to the appropriate
level.
If O.K., then:
Ensure that the maximum distance between any two
Ethernet connections is 100 m (328 ft) or less.
If O.K., then:
- Restore all camera settings.

Background is too bright to see
subject.

Turn on backlight compensation.

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Содержание AUTODOME IP starlight 5000i

Страница 1: ...AUTODOME IP starlight 5000i NDP 5512 Z30C NDP 55A2 Z30C NDP 55A2 Z30CY en Installation Manual ...

Страница 2: ......

Страница 3: ...10 3 Product Description 11 4 Preparing Wiring 12 5 Preparing the Camera 13 6 Installing a microSD card optional 14 7 Installing a golden bubble 15 8 Installing an In ceiling Camera in a Suspended Ceiling 19 8 1 Tools Required 19 8 2 Installation Requirements 19 8 3 Preparing the Suspension Ceiling for Installation 19 8 4 Securing the Camera to the Ceiling 20 9 Installing an In Ceiling Camera in a...

Страница 4: ...l rights reserved Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly 1 3 Safety precautions In this manual the following symbols and notations are used to draw attention to special situations Danger High risk This symbol indicates an imminently hazardous situation such as Dangerous Voltage inside the produ...

Страница 5: ...tional Electrical Code NEC Canadian Electrical Code Part I also called CE Code or CSA C22 1 and all applicable local codes Bosch Security Systems accepts no liability for any damages or losses caused by incorrect or improper installation Warning Bosch s version of High PoE If supplying power to the camera by HPoE or a midspan device you must install additional surge protection All pole power switc...

Страница 6: ...ideo loss Video loss is inherent to digital video recording therefore Bosch Security Systems cannot be held liable for any damage that results from missing video information To minimize the risk of losing information we recommend multiple redundant recording systems and a procedure to back up all analog and digital information i Notice Risk of water ingress Securely seal all fittings and connectio...

Страница 7: ...s These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installatio...

Страница 8: ... O O O O Image sensor assembly X O X O O O Lens assembly X O X O O O PT Motor control assembly X O X O O O Fan assembly X O X O O O This table was created according to the provisions of SJ T 11364 O The content of such hazardous substance in all homogeneous materials of such component is below the limit defined in GB T 26572 X The content of such hazardous substance in a certain homogeneous materi...

Страница 9: ...ail repair us bosch com Customer Service Telephone 800 289 0096 option 3 Fax 800 315 0470 Email orders us bosch com Technical Support Telephone 800 289 0096 option 4 Fax 800 315 0470 Email technical support us bosch com Europe Middle East Africa and Asia Pacific Regions Please contact your local distributor or Bosch sales office Use this link https www boschsecurity com corporate where to buy inde...

Страница 10: ...t the Web browser 2 Enter the IP address of the unit as the URL 3 During initial installation confirm any security questions that appear Note If you cannot connect the unit may have reached its maximum number of connections Depending on the device and network configuration each unit can have up to 50 web browser connections or up to 100 connections via Bosch Video Client or Bosch Video Management ...

Страница 11: ... 2020 07 1 3 3 Product Description Specially designed and tuned for applications requiring surveillance in scenes with varying light levels the AUTODOME IP starlight 5000i camera has an integrated 30X optical zoom to identify people at a maximum distance of 183 m 600 ft with minimal loss of detail ...

Страница 12: ...tance maximum in meters feet based on the specified wattage per the minimum cable diameter in mm when the cable diameter is fixed and the maximum permitted power consumption for 24 VAC is 10 For example for a device of 20 W and a minimum cable diameter of 1 0 mm the recommended transmission distance is 42 m 141 feet from the transformer Models Watts 1 0 mm 1 5 mm 2 5 mm 4 0 mm Indoor ceiling 20 42...

Страница 13: ...ndant models use T15 For in ceiling models use T10 1 Loosen the three 3 Hex screws in the trim ring bubble enclosure with the appropriate Torx screwdriver 2 Remove the trim ring bubble enclosure 3 Remove the foam insert that protects the camera block 4 Remove the tape holding the plastic lens protector remove the lens protector 2 3 4 5 1 3 T10 ...

Страница 14: ...urity Systems 6 Installing a microSD card optional 1 Push the camera block until you see the card slot item 1 in the following figure 2 Insert the card into the slot item 2 in the following figure 3 Push the camera block into its original position item 3 in the following figure 1 3 2 4 Proceed with installation ...

Страница 15: ... Installation Manual 2020 07 1 3 7 Installing a golden bubble 1 Make sure that you have all parts and tools to install the golden bubble 2 Loosen the three Hex screws in the trim ring bubble enclosure with the appropriate Torx screwdriver 3 Remove the white trim ring bubble enclosure ...

Страница 16: ...ms 4 Using both hands apply a counterclockwise rotational force on bracket to release the golden trim bubble latch 5 Release the bracket from the golden trim bubble carefully Make sure not to scratch the bubble during installation 6 Choose any one of the three points and put the bracket in position over the camera ...

Страница 17: ...17 Bosch Security Systems Installation Manual 2020 07 1 3 7 Turn each fastening screw to put the bracket on the camera 8 Match the indicator and put on the top cover bubble of the camera 9 Firmly rotate the golden trim bubble until it locks with a click sound ...

Страница 18: ...18 en Installing a golden bubble AUTODOME IP starlight 5000i 2020 07 1 3 Installation Manual Bosch Security Systems 10 The assembled gold bubble appears as follows ...

Страница 19: ... Support Kit to install the camera In ceiling housing into a suspended or drop ceiling This kit requires a separate purchase 1 Choose the desired location to mount the camera 2 Remove an adjacent ceiling tile 3 Loosen the four 4 securing screws located in the corners of the Bracket Assembly enough to hold the suspension bars but still allowing adjustment during installation 4 Place the Bracket Ass...

Страница 20: ...o pinch the cables 3 Turn each fastening screw to secure the clamps in the ceiling 3 4 Tighten the clamps using the Phillips screwdriver to secure the housing to the ceiling Warning Over torquing the ceiling clamps can damage the clamp or ceiling Only tighten the clamp until it contacts the ceiling and you start to feel some resistance If using a power screwdriver set the torque level to the lowes...

Страница 21: ...AUTODOME IP starlight 5000i Installing an In ceiling Camera in a Suspended Ceiling en 21 Bosch Security Systems Installation Manual 2020 07 1 3 3 T10 ...

Страница 22: ...ll or ceiling tile if applicable 9 2 Installation Requirements The ceiling thickness ranges from 10 40 mm The ceiling can sustain at least eight 8 times the weight of the camera 2 1 kg 4 6 lb 17 kg 37 lb 9 3 Preparing the Ceiling for Installation 1 Use the template to mark the hole in the ceiling for the camera 2 Cut the hole in the ceiling with a drywall utility saw or jig saw 15 kg 33 lb 178 0 7...

Страница 23: ...3 9 4 Securing the Camera to the Ceiling 1 Connect the cables from the ceiling to the cables on the camera Refer to the chapter Connection for more information 2 Insert the camera without the trim ring bubble enclosure into the hole in the ceiling Ensure not to pinch the cables 3 Turn each fastening screw to secure the clamps in the ceiling ...

Страница 24: ...ng Warning Over torquing the ceiling clamps can damage the clamp or ceiling Only tighten the clamp until it contacts the ceiling and you start to feel some resistance If using a power screwdriver set the torque level to the lowest setting 5 Place the trim ring bubble enclosure in position over the camera block aligning the three 3 screws Tighten the screws firmly to secure the trim ring bubble enc...

Страница 25: ...AUTODOME IP starlight 5000i Installing an In Ceiling Camera in a Drywall Ceiling en 25 Bosch Security Systems Installation Manual 2020 07 1 3 3 T10 ...

Страница 26: ...or cable bundling requirements and limitations 4 Connect the cable to the 24 VAC wires from the camera Label ID Description Cable Wire Color AC24V 24 VAC Red AC24V 24 VAC Black EARTH Earth Ground Yellow Green 4 Connect the Ethernet cable to the RJ45 connector of the camera The following figure illustrates a typical system configuration 1 2 3 4 1 2 2 4 Figure 10 1 AUTODOME IP System Config 1 AUTODO...

Страница 27: ...27 Bosch Security Systems Installation Manual 2020 07 1 3 Label ID Description Cable Wire Color ALARM_IN1 Alarm In 1 White ALARM_IN2 Alarm In 2 Blue AUDIO OUT Audio Out Grey GND Ground Black AUDIO GND Audio Ground Green AUDIO IN Audio In Purple ...

Страница 28: ...um distance between any two Ethernet connections is 100 m 328 ft or less If O K then If you are behind a firewall ensure that the Video Transmission mode is set to UDP Camera reboots frequently or intermittently Test your camera with another power supply Check the Bosch website for a software update that might address the issue No OSD messages appear Bosch s Video SDK is required Video management ...

Страница 29: ...ires and mating connectors to the camera Picture is dark Check that the Gain Control is set to High If O K then Check that the Auto Iris Level is set to the appropriate level If O K then Ensure that the maximum distance between any two Ethernet connections is 100 m 328 ft or less If O K then Restore all camera settings Background is too bright to see subject Turn on backlight compensation ...

Страница 30: ...ght 5000i 2020 07 1 3 Installation Manual Bosch Security Systems 12 Technical data For product specifications see the datasheet for your camera available on the appropriate product pages of the Online Product Catalog at www boschsecurity com ...

Страница 31: ...ort Bosch Security and Safety Systems offers support in these areas Apps Tools Building Information Modeling Commissioning Warranty Troubleshooting Repair Exchange Product Security Bosch Building Technologies Academy Visit the Bosch Building Technologies Academy website and have access to training courses video tutorials and documents www boschsecurity com xc en support training ...

Страница 32: ...32 Support AUTODOME IP starlight 5000i 2020 07 1 3 Installation Manual Bosch Security Systems ...

Страница 33: ......

Страница 34: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven Netherlands www boschsecurity com Bosch Security Systems B V 2020 202010122019 ...

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