6 720 644 930
48
Problem solving
Cold water temperature sensor
fault.
1. Check connector on wires coming from top of watervalve for a
secure connection. See Fig.
73
, page
53.
2. Sensor may trip if water temperature drops below 36°F to
protect heater from freezing conditions Any damage due to
freezing conditions is not covered under warranty.
3. Check sensor (ref.
page 51
,
chapter 10
).
Backflow temperature sensor over
309°F.
The appliance will close the burner
and lock.
1. Check combustion air and exhaust vent piping for blockage.
2. Check if secondary fan connections are disconnected.
3. Check venting specifications are met. Long vent lengths,
venting with more than three elbows, blocked vent or combination
venting may cause this failure.
4. Call Bosch Water Heating for further instruction.
Overheat sensor (ECO) open
circuit (resets when cooler
temperatures are detected 220
°
F/
104
°C
).
1. Disconnect power supply cord and check wire connections on
overheat sensor (top right of heat exchanger) and the two
connectors on the control board. See Fig.
73
, page
53.
2. Check white wire connections at overheat sensor. Clean
terminals with an eraser. If badly corroded, replace sensor and
wire harness.
3. Check venting specifications are met. Long vent lengths,
venting with more than three elbows, blocked vent or combination
venting may cause this failure.
4. In areas where water has a high mineral content, periodic
descaling may necessary, see
chapter 6.3
.
5. Unplug power supply cord to the water heater. Open a hot
water tap for several minutes to allow cold water to pass through
heat exchanger. Close hot water tap and disconnect lead wires to
overheat sensor. Using a multimeter, check continuity through
overheat sensor contacts. Replace sensor if open.
No flame ionization detected with
water flow.
1. Verify that all manual gas shut off valves are open.
2. Check gas type, see
Fig. 2
,
page 6
.
3. Reset error code and open a water tap to cycle the heater in an
effort to purge air on new installations. Cycling hot water tap on
and off multiple times may be necessary. If heater still faults with
EA error code, have a licensed gas technician properly purge air
out of the gas line leading to the water heater.
4. Check three wire connections to ignition group on the lower
front of the heat exchanger are secure.
5. Check gas pressure, see
chapter 3.14
,
page 33
.
6. Check venting specifications are met. Improper venting may
cause premature failure of the flame sensor rod.
7.
Check that the minimum power fan speed has been adjusted to
the proper value. See page
20.
8. Observe inside the viewing window of the heat exchanger when
a hot water tap is opened. Sparking should be followed by a
steady blue flame. If flame is unstable or yellow with proper gas
pressure, confirm CO
2
readings per
section 6.4
.
Display
Cause
Solution
Table 31
* By installer or service technician only.
