Bosch Rexroth 2GE series, Руководство по установке

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Appendix
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IS
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16 Appendix
This chapter contains information on the fol-
lowing topics:
• Complaints and repairs
• Warranty
• Service and sales
16.1 Complaints and repairs
For complaints and repairs that require di-
sassembly of the tightening spindle, please
send
fully assembled tightening spindle
to the supplier or our customer service
workshop in Murrhardt, Germany.
Complaints and repairs cannot be accep-
ted if this procedure is not followed.
16.2 Warranty
For Rexroth devices, we grant a guarantee
of 1 year (proof by means of invoice or deli-
very note).
Damage attributable to natural wear, over-
load or improper handling remain excluded
from the warranty.
16.3 Service and sales
Service
We are always the right partner when it co-
mes to system know-how.
For any problem: Service from Rexroth
• You can reach us around the clock at:
+49 9352 40 50 60
• Or contact us by e-mail:
service.svc@boschrexroth.de
Worldwide service
Our global service network can be reached
at any time in over 40 countries. You can
find detailed information on our service lo-
cations in Germany and worldwide on the
Internet at:
http://www.boschrexroth.com/
service-405060
Information preparation
We will be able to help you quickly and effi-
ciently if you have the following information
at the ready:
• Detailed description of the malfunction
and conditions
• Information on the name plate of the af-
fected product, particularly the material
and serial numbers
• Telephone/fax numbers and e-mail
address where we can reach you if we
have any questions.