11
GB
1. BORT GLOBAL LIMITED offers the 2-year warranty from the date
of sale for all its products. Professional and commercial
tools are not covered by the warranty. Repair is only avail-
able for a fee in this case.
2. Non-commercial use of the tools imposes limitations on
the duration of its operation and restricts the intended us-
age to household purposes only. The continuous operating
time should not exceed 40 hours. In addition, 10-15 minute
breaks are to be made after every 15 minutes of continuous
operation. Ignoring this condition when using the tools is
a violation of the good operating practice (this provision
does not apply to pumps, generators, chargers and similar
equipment). Subject to the above mentioned condition,
the service life of the tools is 5 years.
When you purchase a tool, a warranty card is issued (fields
with a date of sale, model, and serial number are manda-
tory, other fields can also be completed). Please keep the
card together with the sales receipt during the entire war-
ranty period for presentation at the service centre.
Electric tools are only accepted for warranty repairs when
assembled with all removable devices and their fasten-
ing elements (bus bars, saw blades, chains, knives, trim-
mer heads, injectors, sprockets, bolts, nuts, and mounting
flanges) in working condition.
3. The following malfunctions are eliminated free of
charge during the warranty period:
• Damage to the instrument, caused by the use of low-
quality materials
• Assembly defects due to the fault of the manufacturer.
4. The warranty does not cover:
• Malfunctions of the tools caused by the failure to com-
ply with the operating instructions.
• Mechanical damage (cracks, chips, mechanical damage
to power cords, mechanical damage to the enclosure,
etc.), damage caused by exposure to aggressive envi-
ronments and high temperatures, damage induced by
the ingress of liquids or foreign matter into ventilation
grids of the electric tools, as well as damage due to im-
proper storage (corrosion of metal parts, etc.).
• Tools with defects which were caused by an overload
(simultaneous failure of the rotor and stator), improper
use (usage of blunt, unsuitable, unbalanced, or improp-
erly chosen replacement devices), lack of maintenance
or care, and use of the tools for purposes other than the
intended purpose (for example, for processing of ma-
terials for which the tool is not intended, etc.), as well
as by the instability of electric power supply, exceed-
ing the standards set by EN 61000-3-2, EN 61000-3-3.
Among others, undeniable signs of an overload include:
changes in appearance, deformation or melting of parts
and components of the product, darkening or charring
of wire insulation under high temperatures.
• Wear parts and materials (carbon brushes, belts, rubber
gaskets, seals, guards, platforms, bus bars, gears, bear-
ings, hubs, coil heaters, pulleys, rollers, rods, lock but-
tons, etc.), components (gears, shafts, bearings, rods,
rollers, etc.) subject to deterioration due to lubrication
wear-out, as well as replacement devices (drill chucks,
SDS cartridges, platforms, collets, bus bars, flexible
shafts, batteries, battery chargers, etc.) and supplies
(knives, saws, abrasives, saw blades, drill bits, drills, lu-
brication, etc.), except in cases of mechanical damage
of the above mentioned products due to failures of the
electric tool which are covered by this warranty.
• Natural wear of the tool, its parts and components
(wearing out of the resource, severe internal or external
contamination, wearing out of the lubrication).
• Tools that were unsealed or repaired during the war-
ranty period by persons or organizations who are not
legally authorized to perform these activities.
• Tools with removed, erased, worn out or changed serial
numbers, including cases when the data of the electric
tool does not match the data of the warranty card.
• Preventive maintenance of the electric tools, for exam-
ple, cleaning, washing, lubrication.
5. Do not operate electric tools exhibiting failure symp-
toms (high arcing, smell of burning, increased noise, se-
vere vibration, uneven rotation, loss of power). Do not use
the electric tools if there is any mechanical damage to the
power cord (cracks, chips, tears, binds), AC plug, or the en-
closure of the tool.
6. During the warranty period, faulty parts and compo-
nents of the instrument are repaired or replaced free of
charge. The Service Centre reserves the right to decide
whether such parts and components are to be replaced or
repaired.
If a failure or malfunction is recognized by BORT GLOBAL
LIMITED as a warranty case, then it can be removed accord-
ing to our own choice by repair or replacement of the de-
fective tool. Replaced tools and parts become the property
of the Service Centre of BORT GLOBAL LIMITED.
7. Guidelines for the preventive maintenance of electric
tools:
Regular preventive maintenance (cleaning, washing, re-
lubrication of bearings and gearbox, replacement of fast
wearing parts) is recommended for the tools. Maintenance
ensures perfect operation of the electric tool during its en-
tire service life cycle. The frequency of preventive mainte-
nance at rated load is determined according to the natural
wear of carbon brushes. Maintenance work is charged ac-
cording to the price list of the service centre. Any failures
covered by the warranty and detected in the course of
maintenance are repaired free of charge. Warranted fail-
ures, which are detected by the diagnostics, are eliminated
as agreed by the parties according to the routine proce-
dure.
Preventive maintenance does not extend the duration of
the warranty period.
Other claims, except for the above mentioned right for free
remedial measures, are not covered by this warranty.
8. This warranty does not affect other legal consumer
rights granted by the applicable laws.
* Depending on the model.
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