WARRANTY CLAIM PROCEDURE
To ensure quick processing of your case, please observe the following instructions:
Please have the till receipt and the item number (S/N: 12345) available as proof
of purchase.
You will find the item number as a sticker on the rear or bottom of the appliance.
If malfunctions or other defects occur, please contact our customer service listed
either by telephone or by email.
If you request any further assistance, please contact us:
USA Customer service: 1-888-965-8032
TROUBLESHOOTINGS
Item
Reason
1
3
4
2
5
2. Jug and power base has poor contact.
3. No power in the jack
4. Problem with components
1. Plug is not inserted properly.
1. Jug temperature is too high
2. Jug damaged with immersion in water
1. Dosage of milk either too little or too much
2. Jug reused without cleaning
2. Motor damaged
Check the power supply
Contact customer service
Re-insert
Issue
Solution
Indicator light
doesn't work,
jug doesn't work
Jug ceases to
work after
starting operation
Charring
Motor doesn't
work
No heating
1. Machine damaged
3. Actual voltage much lower than
rated voltage
Rinse cold water inside the
jug to reduce tem-perature
Remove the jug and place it on
the bottom base properly again
Use the dosage of milk
according to the dial
Use rated voltage
Cleaning in time after use
Clean and move the shaft sleeve
of motor by hand to loosen it.
1. Jug not cleaned in good time after use,
milk locks the mechanism.
Contact customer service
Contact customer service
Contact customer service
8
Содержание MF3901
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