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WARRANTY CLAIM PROCEDURE

To ensure quick processing of your case, please observe the following instructions:
Please have the till receipt and the item number (S/N: 12345) available as proof 
of purchase.
You will find the item number as a sticker on the rear or bottom of the appliance. 
If malfunctions or other defects occur, please contact our customer service listed 
either by telephone or by email.
If you request any further assistance, please contact us:
USA Customer service: 1-888-965-8032

[email protected]

TROUBLESHOOTINGS

Item

Reason

1

3

4

2

5

 

2. Jug and power base has poor contact.  

3. No power in the jack 

4. Problem with components 

1. Plug is not inserted properly.   

1. Jug temperature is too high   

2. Jug damaged with immersion in water 

1. Dosage of milk either too little or too much   

2. Jug reused without cleaning 

2. Motor damaged

 

 

Check the power supply

Contact customer service

Re-insert  

Issue

Solution

Indicator light 
doesn't work,
jug doesn't work

Jug ceases to 
work after 
starting operation

Charring

Motor doesn't 
work

No heating

1. Machine damaged

3. Actual voltage much lower than 
    rated voltage

Rinse cold water inside the 
jug to reduce tem-perature

Remove the jug and place it on 
the bottom base properly again

Use the dosage of milk 
according to the dial

Use rated voltage

Cleaning in time after use

Clean and move the shaft sleeve 
of motor by hand to loosen it.

1. Jug not cleaned in good time after use,

 milk locks the mechanism.   

Contact customer service

Contact customer service

Contact customer service

Содержание MF3901

Страница 1: ...MF3901 www bonsenkitchen com ...

Страница 2: ...the appliance 10 Do not touch the metal parts or the filter holder or its housing when the appliance is in use as this may cause burning or scalding 11 This appliance is not intended for use by persons including children who are with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the applia...

Страница 3: ...acturer may result in fire electric shock or injury to persons 29 Do not let cord hang over edge of table or counter or touch hot surfaces 30 Do not place the appliance on or near a hot gas or electric burner or in a heated oven 31 Always attach plug to appliance first then plug cord into the wall outlet Touch the to turn the machine off then remove plug from wall outlet 32 Do not use appliance for ...

Страница 4: ...g 6 Housing body 7 Indicator lights 8 Touch switch 9 Power base 10 Plug 11 Whisk 1 For frothing milk 12 Whisk 2 For heating milk 10 5 9 1 2 11 12 6 8 7 3 4 PACKAGE CONTENTS 1 milk frother 1 whisk for frothing milk 1 whisk for heating milk 1 cleaning brush 1 power base with cord 1 operating instructions 3 ...

Страница 5: ...g cold milk Frothing and Heating Frothing and Heating Frothing and Heating Cold unheated 1 2 1 3 Capp 2 3 60ml 125ml 80s 80s 80s 80s 120s 120s Choco Latte 1 3 Foam acco unts for milk after work 149 F 9 F 149 F 149 F 149 F 149 F 149 F Heating with a small amount of froth unheated Cold 60ml 250ml Capp Choco Latte HOW TO USE Whisks Functions Temperature Switches Min capacities Max capacities Completi...

Страница 6: ...e in this condition Milk heats to approximately 158 F which is the ideal temperature to ensure the flavor of your coffee Keep the whisks in a safe place They are small and can easily be lost 3 Touch switch to start the machine 1 To switch one function to another please touching the switch for a while 2 3 seconds until it changes it will change from one to another every 2 seconds with indicator chan...

Страница 7: ...n with metal objects and never use abrasives 4 THE WHISKS Remove from the jug and wash with warm water Dry and store in a safe place Do not use the dishwasher SERVING SUGGESTIONS Here is a selection of quick and easy drinks you can make with the frother FROTHED MILK Cappuccino 1 3 espresso Add 2 3 frothed milk Top with cocoa powder Latte Macchiato Pour frothed milk in a tall glass Add espresso car...

Страница 8: ...e 7 Set back the whisk pour water into jug without exceeding the top water level line touch the switch to Cold and start the machine for one turn about 65s time has set to clean the residual milk in the jug 8 Use sponge or nonmetal soft brush to clean the inside and outside of the jug then wipe dry with a soft cloth 9 When cleaning the jug never immerse the jug fully in water There are electronic ...

Страница 9: ...erted properly 1 Jug temperature is too high 2 Jug damaged with immersion in water 1 Dosage of milk either too little or too much 2 Jug reused without cleaning 2 Motor damaged Check the power supply Contact customer service Re insert Issue Solution Indicator light doesn t work jug doesn t work Jug ceases to work after starting operation Charring Motor doesn t work No heating 1 Machine damaged 3 Ac...

Страница 10: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television re...

Страница 11: ...Register your product at www bonsenkitchen com to get more perks 5805C Peachtree Corners East Norcross GA 30092 1 888 965 8032 support bonsenkitchen com Follow us bonsenkitchen Bonsen Electronics Inc ...

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