14
Malfunction
Reason
Solution
Stop Working
Jam
Keep Running
Loud Noise
The power plug doesn't be connected
or doesn't be connected well .
The voltage is too low or not
available .
The paper doesn't be put the position
of shredder feed opening .
The shredder is under protection
status for overheating .
The shredder is overloading .
The thickness of paper is too thin or
too transparent .
The basket doesn't be assembled
well .
Defictive of power line
The basket of shredder is full
Paper jam
Paper dust and other foreign objects
cover the sensor.
The shredder is placed on unsuitable
place.
Change location
Please kindly contact with us customer
service to replace new one for you .
Please kindly empty the basket in time.
Please kindly unplug the shredder and
clean the dust or foreign objects.
Using the function of "Reverse" to pull
out the jam paper .
Add an opaque paper or fold the
transparent paper by multiple .
Please kindly take out excess paper
and put the paper into the shredder
feed opening again .
Please kindly check if you use the
shredder with related voltage . If yes ,
Please kindly plug in again .
Please kindly unplug the shredder and
refind related voltage to use the
shredder .
Please kindly refeed the paper into
the shredder feed opening .
Wait for the shredder to cool down .
Please kindly assembled the
shredder again .
