1-866-771-2663 | Page 11
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Before performing any maintenance always disconnect propane gas tank.
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Keep the heating item free and clear from combustible materials.
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Visually inspect burner for obstructions and keep tank enclosure free and clear from debris.
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Use a soft brush to get rid of the mild stains, loose dirt and soil after the burner is completely
cooled down. Wipe down with a soft cloth.
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Harsh weather conditions may cause stubborn stains, discoloration and possibly rust pitting.
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Permanent damage may occur if powder or solvent comes in contact with painted or plastic
components on this heating unit.
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Keep the heating unit stored away from direct sunlight.
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If storing this unit inside, disconnect the propane gas tank from the gas valve.
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Not using manufacturer approved or supplied parts/accessories may result in a defective condition
and void the warranty of this heating unit.
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Carbon deposits may pose as a fire hazard; clean the reflector and inside of the glass tube with
soap and water if any carbon deposits are present.
MAINTENANCE
Problem
Cause
Solution
Gas valve may be off
Turn the gas valve on
Gas tank may be empty
Refill the gas tank
Orifice may be blocked
Clean out the orifice
Air is within supply system
Pump out air from all lines
Loose connection
Check all fittings and tighten connections
as necessary
Debris around the pilot
Clean out the debris
Loose connection
Check all fittings and tighten connections
as necessary
Thermocouple is bad
Call for a replacement part and replace
the thermocouple
Gas leak within the line
Check all connections; call for a
replacement part if anything is damaged
Lack of gas pressure
Gas tank is almost empty
Gas pressure is low
Gas tank is almost empty
Orifice may be blocked
Clean out the orifice
Control knob isn’t on
Turn the control knob on
Thermocouple is bad
Call for a replacement part and replace
the thermocouple
Pilot light assembly is bent or not in the
correct location
Place pilot light in the correct location
and retry lighting procedure
Pilot won’t light
Pilot won’t stay on
Burner won’t light
TROUBLESHOOTING
