6. Warranty and Service
6.1
Warranty
When used in laboratory conditions and according to these operating instructions Boekel
warrants this product to be free of defective parts, material or workmanship for a period of
two years from the date of shipment. The liability of Boekel Scientific for any defective
equipment during the warranty period shall be limited to the repair of defective equipment
or replacement thereof without charge for parts or labor.
6.2
Service
A Boekel Scientific Returned Material Authorization (RMA) number provided by Boekel
Scientific is required before any Boekel products are returned for any reason. Please
contact Customer Service at 1-800-336-6929 Extension 5. A Decontamination Certificate
must be completed, signed by the user, and returned to Boekel Scientific prior to receiving
the RMA number. Please be sure to mark the outside of the returned goods package with
this RMA number to ensure prompt handling.
Boekel Scientific
855 Pennsylvania Blvd.
Feasterville, PA 19053
PHONE: (215) 396-8200 or (800) 336-6929
FAX: (215) 396-8264
E-mail: [email protected]
N2400303, Feb. 2007, Rev. 0
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Operating Instructions
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