2013 X5 M and X6 M
BMW Ultimate Service
™
BMW Ultimate Service leads the industry in
providing owners with incredible value and peace
of mind. This service includes:
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The BMW Maintenance Program:
No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original
in-service date, whichever comes first.
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BMW Roadside Assistance:
No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes trip-interruption benefits as well as
trip routing services.
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New Vehicle Limited Warranty:
Limited
coverage for defects in materials and
workmanship for 4 years/50,000 miles from
the original in-service date, whichever comes
first. Repairs will only be made at authorized
BMW centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
This program has been devised with the
following objectives: to maximize vehicle safety,
reliability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing
maintenance intervals based upon the specific
manner in which each individual vehicle is driven.
2013 X5 M and X6 M vehicles purchased from
any authorized BMW SAV center in the United
States or Puerto Rico are covered by The BMW
Maintenance Program for 48 months or
50,000 miles, whichever occurs first. Coverage
begins on the date of first retail sale or the date
the vehicle is first placed into service as a sales
demonstrator, Aftersales Mobility Program (AMP)
Vehicle or company vehicle, whichever is earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the scheduled
maintenance services on your vehicle at no
expense to you.
Coverage
The BMW Maintenance Program covers all
factory recommended maintenance, as
determined by the Condition Based Service
(CBS) system. Additional specific items that
need replacement due to normal wear and tear,
and that are not covered by the original New SAV
Limited Warranty - such as brake pads, brake
rotors, and wiper blade inserts - are included,
provided wear and tear exceeds BMW
specifications. Any applicable adjustments
required due to normal operating conditions are
also included. See pages 7 - 8 of this booklet for
additional information.
Exclusions from coverage include the following:
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Items reimbursable under your New BMW SAV
Limited Warranty
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Gasoline and gasoline additive
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Windshield washer additive (except when in
conjunction with scheduled maintenance)
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Tires, wheel alignment, tire balance and
rotation
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Parking brake shoes/linings
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Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim
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Damage, including consequential, which
results from negligence, improper operation of
the vehicle, wear and tear or deterioration due
to driving habits or conditions, improper repair,
environmental influences, flood, accident or
fire damage, road salt corrosion, alteration,
installation of non-genuine BMW accessories,
or use of improper, poor quality or
contaminated fuel
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Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
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Maintenance or repair after the vehicle is
deemed a total loss
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Maintenance or repairs performed by other
than an Authorized BMW SAV center within
the United States or Puerto Rico
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