BMW 323i 2000, Информация о сервисе и гарантии

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From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service vehicle or a flatbed tow truck will be dis-
patched to the site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $50.00 per
incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The New
Vehicle Limited Warranty does not cover any of
the above on-site services.
Lock-Out
For security purposes, the driver will need to prove
ownership by presenting proper documentation,
i.e., a valid drivers license, registration, etc. Lock-
out service will be provided up to a maximum of
$100.00 per incident.
(60) days of the disablement or occurrence, ac-
companied by the original receipts. Claims re-
ceived after that time period may not be honored
and are subject to the full discretion of BMW Road-
side Assistance. If BMW Roadside Assistance is
not contacted for "prior" authorization, the maxi-
mum coverage for towing situations is $50.00.
Sign-and-Drive
In most instances, services provided under the
BMW Roadside Assistance Program do not re-
quire immediate payment.
Usually, you will be able to sign a receipt, so the
provider of the service can be reimbursed directly
by BMW Roadside Assistance.
Parts, materials and fuel should be paid by you
directly to the provider of the services.
Services
Towing Service
In the event of a mechanical breakdown normally
covered under the New Vehicle Limited Warranty,
your vehicle will be transported (at no cost) to the
nearest authorized BMW center. Your vehicle is
also covered in the event of an accident or colli-
sion.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the near-
est authorized BMW center on the next business
day.
If you request that the vehicle be taken to a loca-
tion other than the nearest authorized BMW center,
any additional expense will be your responsibility.
However, you may request (at no cost) to be taken
to a different BMW center as long as it is within 50
additional miles of the "nearest" BMW center.
Towing requests for vehicles disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are accepted at the expense
of the owner/driver.
If it is necessary for you to have your vehicle towed
through your own arrangements,
you must con-
tact BMW Roadside Assistance for prior au-
thorization and instructions on claim proce-
dures.
All claims must be submitted within sixty