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13. Frequently asked questions
Why does the security system not work?
Check whether you see any text on the console display. If not: check whether the AC adapter is connected to
the mains, whether the electrical wire is plugged into the adapter and whether the plug is connected to the
console.
Check whether you can control the system via the console. If so, check whether the remote control works by
checking whether the control indicator on the remote control flashes when you press e.g. the ARM button.
Change the batteries if necessary and reinstall the remote control.
What to do if a zone indicator flashes slowly?
One of the sensors or motion detectors has not contacted the base console for a longer time. Check the
batteries in the sensor or motion detector. Erase the zone and reregister the sensor. Move the sensor so that the
signal can reach the console.
If an error is found while setting the alarm, you will hear a repeated two-tone ‘error signal’. If a sensor indicates
there is a problem (e.g. window opened), you can choose not to activate this sensor.
While the two-tone ‘error signal’ can be heard, you need to press the CLEAR button and reset the alarm. The
zone indicator of the sensor concerned flashes quickly.
What to do if a zone indicator flashes quickly?
You have pressed the CLEAR button to activate the security system while a sensor or motion detector indicated
an error. Solve the problem (i.e. close the window, replace the batteries) before activating the zone.
What to do if you hear a repetitive one-tone signal when activating the alarm?
This is normal. When activating the alarm there is an exit delay of one minute to leave your house. You can alter
this delay (see 8.1). After one minute the tone will stop and the system will be switched on.
What if you cannot switch the light on or off using the Lights ON or Lights OFF button on the remote
control?
Make sure the House Code on the console is set to A and the Unit Code to 1 (see 10.6). Set the dials on your
lamp/dimmer module to House Code A and Unit Code 1.
Make sure the lamp connected to the lamp/dimmer module is on and the lamp is working. Use a different wall
socket. Check whether the indicator of the remote control flashes when you press the button. If necessary
replace the battery/ies.
When using multiple phases in your house, you may need to couple these phases for X10 signals. See
www.bmb-
home.com
for more information.
What if you cannot register the SH600 Comfort Remote Control with the console?
Remove the batteries from the remote control. Keep one of the buttons pressed for a few seconds. Set the
switch to SEC. Replace the batteries. Press the PANIC button until the indicator starts flashing. Reregister the
remote control with the console.
What to do in case of a false alarm?
Do not mount motion detectors in direct sunlight. Mount motion detectors in such a way they are not aimed at a
heater or other heat source.
Is the MS18 pet-friendly?
No. The MS18 is not specifically pet-friendly. These motion detectors do exist (not wireless). Your security
system has an extra input for wired sensors (see 9.3). You can also connect the sensor to the external contact of
the DS18 sensor (9.4).